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Sean Murphy

Washington ESD unemployment pay held how long - claim stuck for weeks

My unemployment benefits have been held up for almost a month now and I'm getting desperate. Filed my initial claim back in early January and everything seemed fine at first - got my confirmation number and set up my account. But then when I tried to file my first weekly claim, the system flagged something and now my payments are just sitting there 'pending'. The Washington ESD website just says 'claim under review' but gives no timeframe. I've called the customer service line probably 50 times and either get a busy signal or sit on hold for hours before getting disconnected. Has anyone else dealt with this? How long can they legally hold your payments without explanation?

this happened to me too, took about 6 weeks before they released my payments. super frustrating but they did backpay everything once it got sorted out

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6 weeks?? I can't wait that long, my rent is due next week. Did they ever tell you what the holdup was about?

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something about verifying my work history, but they never actually contacted me about it until i finally got through to someone

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Washington ESD has been swamped since the new year with all the holiday layoffs. Your claim is probably stuck in the adjudication queue - they have to manually review certain flags in the system. The good news is that once it's resolved, you'll get all your back payments. Make sure you keep filing your weekly claims even while it's pending, otherwise you'll lose those weeks.

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I've been filing every week but it's so stressful not knowing when this will end. Is there any way to speed up the adjudication process?

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Not really, but you can try reaching out to your state representative's office - they sometimes have a direct line to Washington ESD for constituent services.

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I was in the same boat last month and found this service called Claimyr that actually got me through to a real person at Washington ESD. You put in your info on their website (claimyr.com) and they call you back when they get an agent on the line. Sounds weird but it totally worked - talked to someone within 2 days and got my issue resolved. There's a demo video showing how it works: https://youtu.be/7DieNd3C7zQ

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is this legit? seems too good to be true

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I was skeptical too but desperate times call for desperate measures. They don't ask for sensitive info, just basic contact details so they can connect you when they reach an agent.

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I've heard of this! My cousin used it and said it saved her weeks of trying to call herself.

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THE SYSTEM IS BROKEN!!! I've been waiting 2 MONTHS for my benefits and they keep telling me 'soon' - meanwhile I'm about to lose my apartment. This is criminal how they treat people who just want what they're owed!

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I understand your frustration, but there are specific reasons claims get held up. Most common issues are work separation details, wage verification, or identity confirmation. Have you checked your account for any action items?

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NOTHING in my account says I need to do anything! It's just stuck in limbo with no explanation.

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For everyone dealing with held payments - here's what usually causes delays: 1) Employer disputes your claim, 2) Wage records don't match what you reported, 3) Previous claim issues on your account, 4) Identity verification requirements. The adjudication process can take 3-8 weeks depending on the complexity.

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wish they would just tell us this stuff upfront instead of leaving us in the dark

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Agreed, the communication could be much better. They're working on system improvements but it's a slow process.

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3-8 weeks is insane when people have bills to pay. There has to be a better way to handle this.

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my friend had her payments held for 7 weeks because her previous employer said she quit instead of being laid off. had to go through the whole appeal process to get it sorted out

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How do you even know if your employer disputed your claim? Does Washington ESD notify you?

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Yes, you should receive a determination letter if there's an employer protest. If you don't agree with their decision, you have 30 days to file an appeal.

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I finally got through to Washington ESD using that Claimyr service someone mentioned earlier. Turns out my claim was held because they needed additional wage information from a job I had 2 years ago. The agent was able to tell me exactly what documents to send and where to fax them. Got my payments released within a week after that.

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That's exactly what I need - someone to actually tell me what's wrong! I'm definitely going to try Claimyr.

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how much does that service cost?

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Worth every penny when you consider how much time and stress it saves. Plus you get your benefits faster which more than makes up for it.

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Been dealing with held payments too. The worst part is not knowing WHY they're holding it up. At least if I knew what the problem was I could try to fix it.

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Check your correspondence inbox on the Washington ESD website. Sometimes there are requests for information that people miss.

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Checked multiple times, nothing there. It's like my claim just disappeared into a black hole.

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Washington ESD is required to process claims within 21 days by federal law, but they can extend this for complex cases. If it's been longer than that without any communication from them, you might want to file a complaint with the state ombudsman.

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Good to know there are options if this drags on much longer. Hopefully I can get through to someone soon.

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ombudsman takes forever too though, probably faster to keep trying to call

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try calling right at 8am when they open, sometimes you can get through before the lines get jammed

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I've tried that several times but still end up on hold forever or getting disconnected.

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Mei Liu

same here, the phone system is completely overwhelmed

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Important reminder: Even if your payments are held up, you MUST continue filing your weekly claims. If you miss filing for any week during the hold period, you'll lose eligibility for that week permanently, even after your issue is resolved.

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Yes, I've been filing every Sunday even though nothing is getting paid out. At least those weeks will be there when this gets fixed.

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learned this the hard way and lost 3 weeks of benefits because I thought there was no point in filing while it was held up

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The backlog is real. I work in HR and we've had several employees dealing with delayed unemployment payments. Washington ESD is processing claims but they're severely understaffed for the volume they're handling.

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they need to hire more people or fix their systems, this is affecting real people's lives

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Absolutely agree. The current system wasn't designed to handle this kind of volume long-term.

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Just wanted to update - I used Claimyr yesterday and they got me connected to a Washington ESD agent this morning. Found out my claim was held because of a reporting discrepancy from my last employer. The agent walked me through exactly what I needed to submit to resolve it. Such a relief to finally know what's going on!

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That's awesome! I'm signing up for Claimyr right now. This has gone on long enough.

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glad you got answers finally, the not knowing is the worst part

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Exactly! Even if the fix takes a few more days, at least now I know there's an end in sight.

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For anyone still waiting - document everything! Keep records of when you filed, when you called, what you were told. If this drags on too long you might need that information for an appeal or complaint.

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Good advice. I've been keeping a log of all my call attempts but should probably be more detailed about it.

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hang in there everyone, i know it sucks but most people do eventually get their payments. the system is slow but it usually works out in the end

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easy to say when you're not the one waiting for money to pay bills

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been there too, just trying to give some hope

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I'm going through the exact same thing right now - filed in mid-January and payments have been stuck for 5 weeks. The lack of communication is the most frustrating part. Based on what others are saying here, I'm going to try that Claimyr service to finally get some answers. Has anyone had luck with contacting their state representative's office like Zara mentioned? Might be worth trying multiple approaches at this point.

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