Why is my Washington ESD unemployment on hold - need answers

Did they send you any letters or notifications? I haven't gotten anything in the mail or in my online account.

Sometimes they send stuff but it takes forever. Check your correspondence section in your online account every day.

I've been trying to call but can never get through! The phone lines are always busy or I get disconnected after waiting on hold for hours.

Have you tried using Claimyr? It's a service that helps you get through to Washington ESD agents. My cousin used it when her claim was stuck in adjudication and she actually got to talk to someone within a day. Check out claimyr.com - they have a video demo at https://youtu.be/7DieNd3C7zQ that shows how it works.

Never heard of that but I'm desperate at this point. Is it legit?

Six weeks?! How did you survive that long without payments?

borrowed money from family and sold some stuff. it was terrible. but i eventually got all my back pay once the appeal went through

I registered with WorkSource and I've been doing my job searches. I log everything in the system like they require.

Good. Sometimes it's just a routine review then. But you definitely need to find out the specific reason to know how to address it.

I hear you but getting angry doesn't help. The system is overwhelmed and understaffed. You just have to be persistent.

Easy for you to say when you're not the one waiting weeks for money you're entitled to!

How do I find out what they need if I can't reach anyone by phone?

I used that Claimyr service someone mentioned earlier and it actually worked. Got connected to a Washington ESD rep who explained my hold was due to a routine quality review. Took 5 minutes to resolve once I actually talked to someone.

Really? I'm going to look into that service right now.

I've been doing that but it feels pointless when nothing is getting paid out.

Trust me, keep doing it. When they lift the hold you'll get all the back payments at once if you kept filing.

Good idea. I'll start keeping a log of everything.

Also screenshot your account pages in case something changes or gets lost in their system.

No, I claimed benefits about 3 years ago without any problems. This is so frustrating.

Weird. Must be something specific to your current claim then. Definitely try to get through to someone.

How would I know if my employer filed a protest?

they should send you notice but sometimes mail gets delayed or lost. another reason to try calling

A computer glitch cost you 3 weeks of benefits? That's insane.

Yeah but I got all the back pay. Still, those 3 weeks were hell financially.

I've tried that multiple times. Either busy signal or I get disconnected after hours of waiting.

This is exactly why services like Claimyr exist. They handle the calling frustration for you and get you connected to an actual person who can explain what's going on with your hold.

I won't give up but this is really stressing me out. Bills don't stop coming just because Washington ESD puts your claim on hold.

I totally understand. Hang in there and keep pushing to find out what the issue is.

I've looked everywhere in my online account and don't see anything that needs action from me.

Then it's probably something on their end that requires talking to a rep to resolve.

At least I'm not alone in this mess. Have you tried calling?

countless times. thinking about trying that claimyr thing people mentioned

I'll try that too. How long did it take them to respond to your message?

took about a week but at least i got an actual answer about what was causing the delay

I already did the ID.me verification when I first applied. Would they need more?

Sometimes they do additional checks even after ID.me. It's frustrating but they're trying to prevent fraudulent claims.

Exactly! I just want to know what's going on so I can fix whatever the problem is.

Seriously consider using Claimyr if you can't get through by calling. It was a lifesaver for me when my claim was stuck. Worth checking out their demo video to see how it works.

I'm definitely going to try it. Thanks everyone for the advice and support!