How long does it take for Washington ESD to resolve a pending issue on my claim?
My unemployment claim has been showing 'pending - issue under review' for almost 2 weeks now and I'm starting to panic. I filed my initial claim on January 8th and everything seemed fine until this week when I tried to file my weekly claim and saw this message. The Washington ESD website doesn't give any details about what the issue is or how long it might take. I've been calling the customer service line every day but can never get through - just busy signals or getting disconnected after waiting on hold for hours. Has anyone dealt with this before? How long should I expect to wait?
43 comments


Kaylee Cook
I had a similar pending issue last year and it took about 3-4 weeks to get resolved. The worst part is not knowing what's causing the delay.
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Morgan Washington
•3-4 weeks?? I can't afford to wait that long without any income. Did they ever tell you what the issue was?
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Kaylee Cook
•It was something about verifying my previous employment dates. They eventually approved everything but the waiting was brutal.
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Oliver Alexander
Pending issues can range from simple identity verification to more complex adjudication processes. Common causes include separation issues with your employer, wage discrepancies, or questions about your availability for work. The timeline really depends on the complexity - simple verification might take 1-2 weeks while adjudication involving your former employer could take 4-6 weeks or longer.
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Morgan Washington
•Is there any way to find out what specific issue they're reviewing? The online portal just says 'under review' with no details.
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Oliver Alexander
•Unfortunately Washington ESD doesn't always provide specific details online. You'd need to speak with a claims specialist to get more information about your particular case.
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Lara Woods
I was struggling with the same problem trying to reach Washington ESD about my pending claim status. After weeks of busy signals and dropped calls, I found this service called Claimyr that actually got me through to a real person at Washington ESD. You just give them your info and they handle the calling for you - saved me hours of frustration. Check out claimyr.com if you're tired of the phone runaround. They even have a demo video at https://youtu.be/7DieNd3C7zQ showing how it works.
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Adrian Hughes
•This sounds too good to be true. How much does it cost and do you have to give them all your personal unemployment info?
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Lara Woods
•It's definitely legit - they don't need your SSN or anything sensitive, just basic contact info so they can connect you when they get through to Washington ESD. Way better than spending all day redialing the same number.
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Molly Chambers
•I might try this. I've literally called over 200 times in the past two weeks with no luck getting through to anyone at Washington ESD.
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Ian Armstrong
THE SYSTEM IS BROKEN!!! I've been waiting 6 WEEKS for my pending issue to be resolved and Washington ESD gives zero updates. Meanwhile bills are piling up and I can't even get a human on the phone to explain what's happening. This is ridiculous.
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Eli Butler
•I feel your pain. The lack of communication from Washington ESD is the worst part of this whole process.
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Ian Armstrong
•Exactly! At least tell us what the issue is or give us a realistic timeline. The uncertainty is killing me.
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Oliver Alexander
For anyone dealing with pending issues, here are some things that might help: Make sure you continue filing your weekly claims even while the issue is pending - you can still get paid retroactively once it's resolved. Keep documentation of any employment history, separation details, or other relevant info in case they request it. And if you haven't already, check your SecureAccess Washington account for any correspondence or requests for additional information.
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Morgan Washington
•I've been filing my weekly claims but they all show as 'not paid - pending issue'. Should I keep doing this even if nothing is getting paid out?
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Oliver Alexander
•Yes, absolutely keep filing. If you miss filing weekly claims during the pending period, you could lose those weeks permanently even after the issue gets resolved.
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Marcus Patterson
•This is good advice. I made the mistake of stopping my weekly filings thinking it didn't matter and lost 3 weeks of benefits when my claim finally got approved.
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Lydia Bailey
Mine was pending for exactly 18 days before getting approved. Turned out it was just a routine review because I had multiple employers in the base period. Sometimes these things resolve faster than expected.
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Morgan Washington
•18 days gives me some hope. I'm at day 14 now so maybe I'm close to resolution.
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Mateo Warren
•lucky you got it resolved that quick, I'm going on week 5 with no end in sight
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Sofia Price
Has anyone tried contacting their state representative's office? I've heard they sometimes can help expedite unemployment issues when people are stuck in the system for too long.
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Oliver Alexander
•That's actually not a bad idea for cases that have been pending for over 6-8 weeks. Legislative offices do have constituent services that can sometimes help with state agency issues.
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Alice Coleman
•I tried this route but they just told me to keep waiting and call Washington ESD directly. Wasn't very helpful in my case.
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Owen Jenkins
Whatever you do, don't give up on calling Washington ESD. I know it's frustrating but eventually you'll get through. I called at 7:58 AM on a Tuesday and got connected after about 45 minutes on hold. The agent was able to tell me exactly what was holding up my claim and gave me a realistic timeline.
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Morgan Washington
•What time do their phone lines open? I've been trying throughout the day but maybe early morning is better.
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Owen Jenkins
•They open at 8 AM but I started calling at 7:58 and kept hitting redial until I got through. Early morning definitely seems to be the best time.
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Lilah Brooks
I'm going through something similar but mine says 'adjudication in progress' instead of just pending. Is that different? Been waiting 3 weeks now and starting to wonder if I should look for other options to get answers.
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Oliver Alexander
•Adjudication usually means there's a more complex issue that requires investigation, often involving your separation from employment or eligibility questions. These can take longer than simple pending issues.
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Lara Woods
•That's exactly the type of situation where Claimyr really helps. They specialize in getting people connected to Washington ESD agents who can explain what's happening with adjudication cases. Definitely worth checking out if you're stuck in limbo.
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Jackson Carter
Just wanted to update everyone - my pending issue finally got resolved after 19 days! It was a wage verification issue and they approved my full claim amount. Don't lose hope if you're still waiting.
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Morgan Washington
•Congratulations! This gives me hope that mine will get resolved soon too. Did you get all your back pay from the weeks you were waiting?
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Jackson Carter
•Yes, I got paid for all the weeks I filed while it was pending. The backpay showed up in my account about 2 days after the issue was resolved.
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Kolton Murphy
For what it's worth, I've noticed that separation issues seem to take the longest to resolve, especially if your former employer contests the claim. Mine took almost 8 weeks because of back-and-forth with my previous job.
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Evelyn Rivera
•8 weeks is insane. How did you survive financially during that time?
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Kolton Murphy
•It was really tough. Had to borrow money from family and use up my savings. That's why I always tell people to keep calling and try every avenue to get answers.
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Julia Hall
The waiting is definitely the hardest part. I kept checking my account multiple times a day hoping for an update. Try to distract yourself with job searching or other activities - obsessing over the pending status won't make it go faster.
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Morgan Washington
•You're right, I need to focus on job applications instead of refreshing the Washington ESD website every hour.
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Arjun Patel
•easier said than done when you're worried about paying rent though
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Jade Lopez
I used that Claimyr service someone mentioned earlier and it actually worked! Got connected to a Washington ESD agent within a few hours instead of days of trying on my own. They explained that my pending issue was just routine verification and should be resolved within the week. Worth every penny to finally get some real information about what's happening with my claim.
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Morgan Washington
•That's encouraging to hear it worked for you. I might have to try it if I don't hear anything by next week.
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Tony Brooks
•How quickly did they get you connected? I'm so tired of the busy signals and hold music.
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Jade Lopez
•They called me back in about 3 hours with the Washington ESD agent on the line. So much better than spending entire days trying to get through myself.
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Katherine Harris
•This sounds really helpful! I'm at my wit's end trying to get through to Washington ESD about my pending issue. Can you share more details about the cost and how the process works with Claimyr? I'm willing to pay if it means getting actual answers about what's holding up my claim.
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