Washington Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the ESD
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  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Update for the original poster: make sure you have all your employment documentation ready. When they review backdating requests, they sometimes ask for proof of your separation date, last day worked, final paycheck, etc. Better to have it all ready.

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That should cover it. Sometimes they want your work search log if you were looking for work during the gap, but that's not always required for backdating.

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If you need to talk to someone about what documentation they need, that Claimyr service mentioned earlier is really helpful. They can get you connected to an agent who can tell you exactly what Washington ESD needs for your specific situation.

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Just wanted to share my experience for anyone else in this situation - I filed for backdating after 10 weeks of unemployment and Washington ESD approved it without any issues. The key is being honest about why you delayed. I explained that I was actively job searching and thought I'd find work quickly, plus I wasn't fully aware of the backdating option. They processed my request in about 10 days and I received benefits for 9 out of the 10 weeks (minus the waiting period). Don't let fear or embarrassment stop you from filing - the system is designed to help people who need it.

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I went through a similar nightmare with adjudication last year and found a few things that helped: First, definitely keep filing your weekly claims even while stuck in adjudication - you'll get all the backpay once approved. Second, if you have any kind of hardship documentation (eviction notice, medical bills, etc.), mention this when you call and ask specifically for a "hardship escalation." Third, try calling right when they open at 8 AM - I had better luck getting through early in the morning. Also make sure to check your ESD account daily for any new correspondence or requests for information. The waiting is absolutely brutal but don't give up! Most claims do eventually get resolved, it's just a matter of persistence and making sure you respond to everything they ask for promptly.

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This is really helpful advice, especially about the hardship escalation - I had no idea that was even an option! I'm definitely going to try calling right at 8 AM tomorrow and mention my financial situation. I've been so stressed about falling behind on rent but knowing that others have gotten through this gives me some hope. Thanks for sharing your experience!

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I'm in a similar situation - been waiting 6 weeks in adjudication and it's really stressing me out financially. Reading through all these responses is both reassuring and terrifying at the same time! It sounds like missing documentation is a common issue, so I'm going to triple-check my ESD portal tonight to make sure I haven't missed anything. The tip about asking for tier 2 agents and hardship escalations is really valuable - I had no idea those were options. For anyone else going through this, it seems like the key takeaways are: keep filing weekly claims, check for missed forms constantly, call early in the morning, ask specifically for tier 2 agents, and contact your state representatives if you're past 6+ weeks. Thanks everyone for sharing your experiences, it really helps to know we're not alone in this bureaucratic nightmare!

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Adjudication is a specific legal process where an ESD claims specialist has to review your claim when there's a potential issue that could affect your eligibility. Common reasons include: 1. Your employer disputing your reason for separation 2. Questions about your ability/availability for work 3. Job search compliance issues 4. Potential earnings reporting discrepancies Standard adjudication takes 3-4 weeks, but with current volumes, many cases are taking 6-8 weeks or longer. The system won't tell you specifically what's causing your adjudication because that's determined by the specialist. The best approach is to: 1. Keep filing your weekly claims while you wait 2. Check your eServices account daily for any correspondence 3. Respond immediately to ANY requests for information 4. Try reaching an agent through the main number using the methods others suggested Uncomplicated adjudications do eventually resolve automatically, but if there's something specific they need from you, your claim will remain stuck until they can reach you or you reach them.

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This is really helpful info, thank you! I've been filing my weekly claims religiously and checking eServices multiple times a day. I think in my case it might be that my former employer is disputing something, as the separation wasn't exactly friendly. I'll keep trying to get through on the phone.

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I'm going through the exact same nightmare right now! My claim has been in adjudication for 4 weeks and I can't get through to anyone either. The automated system is beyond frustrating - it feels like it's designed to discourage people from calling. I've tried the early morning approach mentioned above but still get the "we can't take your call" message every single time. One thing I found that might help is there's also a customer service chat option in eServices during business hours, though I haven't had luck with that either yet. Also, if you're really desperate, some people have had success showing up in person at the local WorkSource office - they can sometimes help you get connected or at least tell you more about what's happening with your case. Hang in there, this system is broken but people do eventually get through. Keep us posted on what works for you!

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Keep us updated on what you decide to do. I'm in a similar boat and interested to hear what works.

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Will do. Going to try the Claimyr thing first since several people here had success with it, then pursue other options if that doesn't work.

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I'm going through something similar - my claim has been stuck since November and I've lost count of how many times I've called. Reading through all these responses, it sounds like the legal route might not be the fastest solution for getting immediate relief. I'm curious about this Claimyr service that several people mentioned - has anyone else here used it recently? Also wondering if anyone has had luck with the state auditor complaint process that was mentioned. At this point I'm willing to try multiple approaches simultaneously since I can't afford to wait much longer.

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I haven't used Claimyr myself but based on what others are saying here, it seems like it might be worth trying if you're desperate to get through. As for the state auditor route, I filed a complaint about a month ago regarding similar processing delays and got an acknowledgment email, but no real action yet. Have you tried reaching out to multiple state representatives? Sometimes casting a wider net helps - I contacted both my house rep and senator's offices. The key seems to be being persistent with follow-ups since they get tons of requests.

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I used Claimyr about 3 weeks ago when my claim got stuck in identity verification limbo. Was skeptical at first because it felt weird paying someone to call a government agency, but honestly it was worth every penny. They got me connected within about 6 hours and the ESD agent was able to resolve my identity issue immediately - turned out they just needed a clearer photo of my driver's license. The whole call took maybe 15 minutes once connected. Cost me around $40 but considering I was about to lose my car payment, it was a no-brainer. Just make sure you have all your documents ready before they call you back so you can resolve everything in one shot.

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UPDATE: I just called ESD this morning using the early call trick someone mentioned, and I actually got through! Waited on hold for about 40 minutes, but finally spoke to someone. My issue was that they needed verification from my former employer about my layoff, and apparently they hadn't responded to ESD's inquiries. The rep sent a new request with higher priority and said I should see movement within 7-10 days. Just wanted to share in case it helps anyone else!

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That's amazing! Congratulations on getting through. I tried this morning but no luck. I'm going to keep trying with these suggestions. Really appreciate everyone's help.

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I was in a similar situation a few months ago - stuck in adjudication for 7 weeks and couldn't get through no matter what I tried. Here's what finally worked for me: 1. I called my state senator's office (not just representative) and they have a dedicated ESD liaison. Got a callback within 24 hours and my claim was resolved in 3 days. 2. While waiting, I also filed for emergency assistance through DSHS - they have a one-time emergency cash assistance program that can help with rent if you're facing eviction due to delayed unemployment benefits. 3. Document EVERYTHING - keep a log of every call attempt, message sent, etc. This helped when I finally got through to show the severity of the delay. The system is definitely overwhelmed right now, but don't give up! Your backpay will come through once it's resolved. Hang in there - I know how scary it is when rent is due and you have no income coming in.

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