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Ali Anderson

How long does a pending adjudication take for unemployment in Washington?

My Washington ESD claim has been stuck in pending adjudication for almost 6 weeks now and I'm starting to panic. I filed my initial claim back in early December and everything seemed fine at first - I was getting my weekly payments. Then suddenly three weeks ago my claim status changed to 'adjudication in progress' and I haven't received any payments since. I've tried calling the Washington ESD customer service line dozens of times but either get a busy signal or get disconnected after waiting on hold for over an hour. My SecureAccess Washington account doesn't show any obvious issues I need to resolve, just says they're reviewing my eligibility. Has anyone else dealt with this? How long should I expect this to drag on? I'm really worried about making rent next month.

Ugh same situation here, been waiting 5 weeks for adjudication to complete. It's so frustrating not knowing what they're even reviewing!

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Did you ever find out what triggered the adjudication? I'm wondering if it was something I said on my weekly claim.

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No clue honestly. One week I was getting paid, next week it just said pending adjudication. Washington ESD doesn't exactly communicate well.

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Adjudication timelines vary significantly depending on the complexity of your case. Simple issues like employment verification might resolve in 2-3 weeks, while more complex matters involving potential misconduct or eligibility questions can take 6-8 weeks or longer. The adjudication process involves Washington ESD contacting your former employer and sometimes conducting phone interviews. Unfortunately, the high volume of claims means longer wait times than normal.

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That's really helpful context, thank you. Is there any way to find out what specific issue triggered the adjudication review?

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You should receive a fact-finding notice in your SecureAccess Washington inbox or by mail explaining what they're investigating. Check both regularly.

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I was in adjudication limbo for 2 months last year. The waiting was killing me financially. I finally used a service called Claimyr that helped me get through to an actual Washington ESD agent on the phone. Cost me some money but was worth it to finally get answers about my case. They have a system that calls repeatedly until they connect you with someone. There's a demo video at https://youtu.be/7DieNd3C7zQ that explains how it works.

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Never heard of Claimyr before, is it legit? I'm desperate enough to try anything at this point.

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Yeah it's real, website is claimyr.com. Basically they keep calling Washington ESD for you until they get through, then conference you in. Saved me weeks of stress.

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That actually sounds pretty useful. The phone system is impossible to navigate on your own.

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6 weeks is unfortunately becoming pretty normal for adjudication. I work in HR and we've been getting tons of verification requests from Washington ESD lately. The whole system is backlogged.

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From the employer side, how long does it typically take you to respond to Washington ESD verification requests?

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We try to respond within 3-5 business days, but some companies take weeks. That could be part of your delay.

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this is ridiculous!!! i've been waiting 2 MONTHS for my adjudication and still nothing. meanwhile my bills keep piling up and washington esd acts like they're doing me a favor by maybe eventually paying me what i'm owed. the whole system is broken

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I feel your frustration. Have you tried contacting your state representative's office? Sometimes they can help expedite Washington ESD cases.

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didnt know that was an option. will look into it thanks

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Mine took exactly 4 weeks and 2 days. Got approved yesterday finally! The key was making sure I responded immediately to every single request for information.

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Congratulations! Did they backpay you for all the weeks you were waiting?

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Yes, got a lump sum payment for all the weeks that were held up during adjudication. Just keep filing your weekly claims even while waiting.

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This gives me hope! I've been filing weekly claims the whole time too.

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Check your correspondence inbox on SecureAccess Washington daily. Sometimes they send fact-finding questionnaires that have tight deadlines. Missing those will extend your adjudication indefinitely.

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Good point, I've been checking but haven't received any questionnaires yet. Should I be worried that I haven't gotten one?

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Not necessarily. Some adjudications don't require claimant input, especially if it's just employer verification.

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I used Claimyr too after reading about it here actually. Got connected to a Washington ESD agent who explained my adjudication was about a job search requirement issue. Turned out to be a simple misunderstanding that got cleared up in 10 minutes once I could actually talk to someone.

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How much did the Claimyr service cost if you don't mind me asking?

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I'd rather not get into specific costs here, but check their site claimyr.com. For me it was worth it to end the uncertainty.

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Pro tip: if you're in adjudication, make sure you're still doing your job search activities and logging them. Washington ESD will want to see you maintained eligibility the whole time.

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Yes I've been keeping up with job searches. Using the WorkSourceWA website mostly. Should I be doing more?

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WorkSourceWA is good, just make sure you're meeting the minimum search requirements for your claim type. Usually 3 job contacts per week.

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The worst part about adjudication is the complete lack of communication. You're just left hanging with no idea what's happening or when it might end.

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Exactly! At least give us some kind of status update or estimated timeline.

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The uncertainty is almost worse than not getting paid. I just want to know what to expect.

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I'm a former Washington ESD employee (retired now). Adjudications have always taken time, but staffing shortages have made it much worse. The adjudicators are doing their best but they're overwhelmed. Hang in there.

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Thanks for the insider perspective. Is there anything claimants can do to help speed up the process?

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Respond quickly to any requests for information, keep filing weekly claims, and be patient. The squeaky wheel doesn't always get the grease at Washington ESD unfortunately.

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Week 7 of adjudication here. Starting to think about getting a lawyer involved if this drags on much longer.

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Legal representation isn't usually necessary for standard adjudications. Save that for if your claim gets denied and you need to appeal.

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Good to know, thanks. Just feeling desperate at this point.

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Try calling Washington ESD first thing in the morning when they open at 8am. I had better luck getting through early in the day before the lines get completely jammed.

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I've tried that several times but still can't get through. The system just says high call volume and hangs up.

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That's exactly why I ended up using Claimyr. Their system keeps trying even when the lines are jammed.

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Document everything during your adjudication - dates you called, any correspondence, job search activities. If you end up needing to appeal later, you'll want that paper trail.

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Smart advice, I'll start keeping better records. Hopefully it doesn't come to an appeal though.

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Most adjudications resolve favorably for claimants, so try not to worry too much. Just be prepared.

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mine was in adjudication for 3 weeks then suddenly got approved with no explanation. just keep waiting and filing your weekly claims

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That's encouraging! Did you get backpay for those 3 weeks?

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yep got it all in one payment a few days after approval

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The adjudication process exists for a reason - to prevent fraud and ensure only eligible claimants receive benefits. Yes it's frustrating to wait, but it protects the integrity of the system.

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easy to say when you're not the one struggling to pay bills while waiting months for a decision

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I understand the financial stress, but cutting corners on eligibility verification would hurt everyone in the long run.

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Contact your local WorkSource office. Sometimes they can provide additional resources or help advocate for claimants dealing with extended adjudications.

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I didn't know WorkSource could help with adjudication issues. I'll look up my local office.

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They can't directly influence Washington ESD decisions, but they understand the system and might offer guidance.

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Similar experience here - 5 weeks in adjudication then suddenly resolved. No explanation of what they were investigating or why it took so long. The whole process is opaque.

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At least yours got resolved! I'm holding onto hope that mine will break loose soon too.

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Hang in there. Most do get approved eventually, the waiting is just brutal.

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For anyone still struggling to reach Washington ESD by phone, I had success with the Claimyr service someone mentioned earlier. Worth checking out if you're at your wit's end like I was.

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I'm definitely considering it at this point. Thanks for the recommendation.

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Just remember to have all your questions ready before they connect you. Make the most of the call once you get through.

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The key is patience unfortunately. I know that's not what anyone wants to hear when bills are due, but most adjudications do eventually resolve in the claimant's favor.

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Thanks for the encouragement. It's hard to stay patient when you don't know how much longer it might take.

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I completely understand. The uncertainty is almost worse than the financial stress.

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I'm going through the exact same thing right now - week 7 of adjudication and it's absolutely nerve-wracking. What's really frustrating is that I can't even tell if there's actually an issue with my claim or if it's just caught up in the backlog everyone's talking about. I've been religiously checking my SecureAccess inbox and filing my weekly claims, but the silence is deafening. Reading through everyone's experiences here is both reassuring and terrifying - reassuring that I'm not alone, but terrifying that some people have been waiting months. Has anyone found any patterns in what triggers these reviews? I'm trying to figure out if there was something specific I did or didn't do that flagged my account.

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