Washington ESD unemployment claim resolution - how did others solve their problems?
I've been dealing with Washington ESD unemployment issues for weeks now and I'm wondering how other people have successfully resolved their claim problems. My weekly claims keep getting held up and I can't get through to anyone on the phone. The automated system just keeps telling me to wait and my account shows 'pending' with no explanation. Has anyone here figured out a reliable way to actually talk to someone at Washington ESD and get their unemployment claim moving? I need to know what worked for other people because I'm running out of options.
62 comments


Javier Cruz
The key is persistence with Washington ESD. I had to call dozens of times before getting through. Try calling right at 8am when they open - that's when you have the best chance of getting in the queue.
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Natasha Orlova
•I've tried that but the line is always busy. How many times did you have to redial?
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Javier Cruz
•Honestly probably 50+ times on some days. It's frustrating but eventually you get through.
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Emma Wilson
same situation here, been trying to reach Washington ESD for over a month about my adjudication
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Natasha Orlova
•What's your claim status showing? Mine just says pending with no details.
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Emma Wilson
•adjudication in progress for 5 weeks now, no movement at all
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Malik Thomas
I actually found a service called Claimyr that helped me get through to Washington ESD. They have some kind of system that calls for you and gets you connected to an agent. Saved me hours of redialing. Check out claimyr.com - they even have a demo video at https://youtu.be/7DieNd3C7zQ showing how it works.
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Natasha Orlova
•Is this legitimate? How does it work exactly?
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Malik Thomas
•Yeah it's real. Basically they handle all the redialing and waiting for you, then connect you when an agent picks up. Way better than spending your whole day on hold.
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NeonNebula
•Sounds too good to be true. What's the catch?
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Isabella Costa
The Washington ESD system is completely broken. I've been trying to resolve my unemployment claim for 2 months and gotten nowhere. Every time I call I get disconnected or told to call back later.
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Ravi Malhotra
•Have you tried the online messaging system? Sometimes that works better than calling.
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Isabella Costa
•Yes I've sent multiple messages through my account and never gotten a response.
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Freya Christensen
what specific problem are you having with your claim? maybe we can help troubleshoot
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Natasha Orlova
•My weekly claims show as submitted but payments aren't processing. Account just shows pending status.
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Freya Christensen
•that sounds like there might be an identity verification issue or something flagged for review
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Javier Cruz
For anyone still having trouble getting through to Washington ESD, here are the phone numbers I've had success with: Main line is 800-318-6022, but also try the employer line at 360-902-9500 during off-peak hours. Sometimes they can transfer you to the right department.
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Natasha Orlova
•Thanks! I'll try the employer line. Never thought to call that number.
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Omar Farouk
•The employer line won't help with individual claims though, they'll just redirect you.
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NeonNebula
I'm skeptical about paying for services to call Washington ESD but I'm getting desperate. Has anyone actually used Claimyr successfully?
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Malik Thomas
•I was skeptical too but it worked for me. Got connected within 30 minutes instead of calling all day myself.
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Chloe Davis
•Used it last week and finally got my adjudication resolved. Worth it just for the time saved.
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Emma Wilson
update: still no progress on my claim, Washington ESD is a nightmare
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AstroAlpha
•Hang in there, it eventually gets resolved. Mine took 7 weeks but I finally got paid.
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Emma Wilson
•how did you get it resolved? what finally worked?
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Diego Chavez
The problem with Washington ESD is they're completely overwhelmed and understaffed. There's no quick fix unfortunately.
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Natasha Orlova
•But there has to be some way to escalate or get priority handling for urgent cases.
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Diego Chavez
•Not really. Even if you reach someone they can only do so much within their system limitations.
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Anastasia Smirnova
Try calling during lunch hours 11am-2pm when call volume might be lower
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Natasha Orlova
•Good idea, I've been calling first thing in the morning when everyone else probably is too.
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Sean O'Brien
I had the same issue and what finally worked was getting my state representative's office involved. They have a direct line to Washington ESD for constituent services.
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Natasha Orlova
•How do you contact your state rep about unemployment issues?
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Sean O'Brien
•Look up your district on the legislature website and call their local office. Explain your situation and they can often help expedite things.
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Zara Shah
•This is actually great advice. Legislators can apply pressure that regular citizens can't.
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Luca Bianchi
whatever you do dont give up! I almost did after 3 months but finally got everything sorted out
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Natasha Orlova
•What was the turning point for you? What finally made the difference?
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Luca Bianchi
•honestly it was using that claimyr service someone mentioned earlier. got through same day and agent fixed my account
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GalacticGuardian
Has anyone tried emailing the Washington ESD director directly? Sometimes going to the top gets attention.
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Nia Harris
•I tried that and never got a response. Probably goes to some assistant who deletes them.
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GalacticGuardian
•Worth a shot though if you're desperate enough.
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Mateo Gonzalez
The key is documentation. Keep records of every call attempt, every message sent, every interaction. If you need to appeal or escalate later you'll need proof of your efforts.
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Natasha Orlova
•Good point. I should start keeping a log of all my call attempts and times.
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Mateo Gonzalez
•Exactly. Date, time, what happened, any reference numbers. It all helps build your case.
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Aisha Ali
Social media pressure sometimes works too. Tweet at Washington ESD or post on their Facebook page about your issue.
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Ethan Moore
•I tried this and they just gave me the same phone number to call that never works.
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Aisha Ali
•But at least it creates public visibility of the problem. Enough complaints might force them to improve.
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Yuki Nakamura
Update for everyone: I finally got through using Claimyr after reading about it here. Agent was able to see my account was flagged for ID verification which is why my claims weren't processing. Got it cleared up in 10 minutes once I actually talked to someone. Thanks to whoever mentioned that service.
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Natasha Orlova
•That's great! I'm going to try it too. How long did it take to get connected?
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Yuki Nakamura
•About 45 minutes total. Way better than the weeks I spent trying to call myself.
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StarSurfer
•Glad it worked out! Sometimes you just need that human connection to sort things out.
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Carmen Reyes
For anyone still struggling, don't lose hope. The system is broken but there are ways to work around it if you're persistent.
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Natasha Orlova
•Thanks for the encouragement. It's been really stressful not knowing what's happening with my claim.
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Carmen Reyes
•I understand completely. Just keep trying different approaches until something works.
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Andre Moreau
Bottom line: Washington ESD's phone system is overwhelmed but there are solutions. Whether it's calling at off-peak times, using a service like Claimyr, or getting your legislator involved, don't give up.
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Natasha Orlova
•This thread has been really helpful. I have several new strategies to try now.
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Andre Moreau
•That's what these forums are for. We're all dealing with the same broken system so we need to help each other.
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Zoe Christodoulou
One more tip: if you do get through to Washington ESD, be prepared with your questions written down. Don't waste the opportunity by not being organized.
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Natasha Orlova
•Great advice. I'll make a list of everything I need to ask about my claim status.
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Zoe Christodoulou
•Exactly. Have your SSN, claim number, and specific questions ready. Make the most of that call.
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Jamal Thompson
thanks everyone for sharing your experiences. its nice to know im not the only one struggling with this
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Natasha Orlova
•Definitely not alone! This has been one of the most frustrating experiences of my life.
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Jamal Thompson
•same here but at least now i have some new ideas to try
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