How do I get through to Washington ESD unemployment office - impossible to reach anyone

I've tried that multiple times but even at 8 AM sharp I just get a busy signal or it says all representatives are busy.

Same here, been calling at 8 AM for a week straight with no luck getting through to anyone at Washington ESD.

What different numbers? I only know the main unemployment line.

There's the main UI line, the job search line, and sometimes the employer tax line can help redirect you to the right department.

Is this legit? How much does it cost?

Yeah it's real, they basically automate the calling process so you don't have to sit there hitting redial all day. Way easier than spending hours on hold.

Never heard of this but honestly anything beats the current system. Washington ESD's phone situation is ridiculous.

Same experience here. The messaging system seems completely useless.

I got one response after 6 weeks but it was just a generic form letter that didn't address my actual question.

Interesting tip about Wednesday mornings, I hadn't thought about timing it that way.

lunch time actually worked for me once! Got through in about 45 minutes instead of the usual 3+ hours

That's exactly how it feels - like they want us to just give up

The staffing shortage at Washington ESD is real but they need to find better solutions than just making people wait for hours

Yeah it shows 'adjudication in progress' but no details about what's being reviewed or how long it takes

Adjudication can take weeks without agent contact. Definitely worth using any method to reach them faster.

That happened to me twice last week! So frustrating after waiting that long.

The disconnection issue is the worst part - all that time wasted for nothing

I don't think Washington ESD actually has a callback feature. If they do, it's well hidden.

They used to have one during the pandemic but I think it was discontinued. Now it's just the endless hold music.

Right? And they expect us to certify weekly but won't let us fix issues that prevent certification.

It's a catch-22 system designed to frustrate people into giving up on their benefits

Ok I'm convinced, going to try this Claimyr thing. Can't be worse than what I'm doing now.

Just looked at their site, seems like it could save a lot of headache. Thanks for sharing.

Will they actually transfer for claimant issues though?

Hit or miss, depends on the rep you get. Some will help, others will just tell you to call the main line.

Which number is that? I didn't know there were local office numbers.

Most local offices just route to the same call center now, but worth a try I guess.

Good tip, the hold music does cut out sometimes but you're still in queue

Yeah I learned this the hard way too. Even when it goes silent for 10+ minutes, stay on the line.

Most offices are closed to walk-ins now or require appointments that are booked months out

Yeah, in-person service is very limited. Phone and online are pretty much the only options.

That's actually really good advice. I should have been documenting this whole mess.

Definitely keep records. Washington ESD sometimes penalizes claimants for not responding when they couldn't actually reach anyone.

Their phone system definitely has technical issues on top of the volume problems

I've had the system just hang up on me multiple times mid-call. So frustrating.

Interesting, I didn't know they might block numbers. I've been calling from the same phone nonstop.

Not sure if that's actually a thing but couldn't hurt to try a different number if you have one.

Great advice, I'll prepare a list of questions and have my claim info ready to go

This is key - you might only get one shot to resolve everything, so make it count.

Thanks everyone for all the tips and advice. Going to try the Claimyr thing and keep attempting early morning calls.

Hope you get it resolved soon. The adjudication issues are usually fixable once you can actually talk to someone.