First-time claim stuck on 'processing-web' for 2 weeks - no updates from ESD

this is pretty normal for first time claims... mine was 'processing-web' for almost 3 weeks before anything happened. ESD is seriously understaffed right now and they have a huge backlog. if you don't hear anything by next week tho, u might wanna try calling them

' Processing-web typically means your claim is in the initial review stage. For first-time claims, this can take 2-4 weeks as the department verifies your employment history and eligibility. A few things to know: 1. Continue filing your weekly claims even while waiting 2. Check your spam folder for emails from ESD 3. Look for paper mail - some notifications only come via USPS 4. Make sure your contact information is updated in eServices If it stays 'in' processing-web for more than 3 weeks, you should try contacting ESD directly. Their phone lines are often jammed, but early (morning right when they) open is usually the best time tocall.

my claim got stuck in processing for like 5 WEEKS last year and it turned out they needed more info from my employer but never told me!! super frustrating. i'd try calling them sooner rather than later honestly

I've helped several people through this process. Here's what might be happening: 1. Your identity verification might be pending (this is very common for first-time filers) 2. They could be contacting your employer to verify separation details 3. There might be a wage investigation if your reported wages don't match their records 4. Your claim might be flagged for potential issues that require adjudication The "processing-web" status doesn't tell you which of these is happening, unfortunately. You can try checking your "Notices/Letters" section in eServices - sometimes there are messages there that don't generate email notifications. If you're approaching the 3-week mark with no movement, I'd recommend trying to reach an ESD agent. It's difficult but not impossible.

i been on UI three times in last five years and its always a mess lol... processing-web doesn't mean anything bad just means ur in the queue. keep doing ur weekly claims and make SURE ur doing ur work search activities (3 per week) and logging them correctly otherwise you'll have a whole other headache. also double check that ur SSN and DOB are entered right in the system cuz small errors can hold things up for weeks

When I ran into this exact situation last year, I tried calling ESD for two weeks straight and couldn't get through. The phone lines are completely overwhelmed. I finally used a service called Claimyr (claimyr.com) that got me connected to an actual ESD agent within about 20 minutes. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 Turned out there was a simple identity verification issue they needed to clear up, and the agent fixed it while I was on the phone. My status changed from processing to paid within 48 hours after that call.

NOBODY at ESD tells you this, but "processing-web" can also mean they're waiting for quarterly wage data from your employer!!! The timing of when you filed might be right at a quarter boundary, and they might be waiting for the official wage reports. This happened to me and I wasted 3 weeks not knowing what was going on. The system is HORRIBLE at communicating what's actually happening with your claim.

One more thing - make sure you're checking both your eServices messages AND your SecureAccess Washington (SAW) messages. Sometimes important communications go to one but not the other. Also, not all status changes generate notifications - I recommend checking your claim status directly every couple of days.

so any updates??? did ur status change yet or r u still stuck?

update us when u finally get through!! im about to reapply again soon and im dreading the whole process ugh