ESD system keeps showing weekly claim to file after already filing by phone - double filing issue?

yep happens to me too! been filing by phone since january and the website ALWAYS says i have a claim to file. i just ignore it since my payments come thru fine

This is a known issue with ESD's system integration between their phone system and website. The eServices portal doesn't always recognize claims filed through the automated phone system. You're doing everything correctly! As long as you're receiving your payments, you can safely ignore the website notification. Just make sure you're only filing once (either by phone OR website each week), and keep track of your claim dates and confirmation numbers when filing by phone just to be safe.

SAME THING HAPPENED TO ME!!! I called the ESD helpline about it and surprise surprise couldn't get through to a real person after waiting 2 HOURS!!! It's so frustrating that their systems don't talk to each other properly. I've been taking screenshots of my phone confirmation numbers and the website claim notification just in case they try to claim I didn't file. The ESD system is full of these little technical glitches that make everything more stressful than it needs to be!!!!

I had this issue back in February and called the technical support line (not the regular ESD line). The tech told me it's because the phone system and web system are basically separate and don't fully sync up. As long as you're not filing twice, you're good. Just pick one method and stick with it. I switched to only using the website because it gives me peace of mind seeing my claim actually marked as completed in the system.

This is actually a bigger problem than most realize. I file by phone too and had the same issue, but one week I decided to file online AFTER already filing by phone (because the system kept prompting me). Big mistake! Got an overpayment notice a month later because the system counted it as two separate claims for the same week. Had to go through the whole appeals process to fix it. My advice: pick ONE method and stick with it, and definitely ignore the prompt if you've already filed by phone.

i switched from phone to online last month and honestly the website is better now. they fixed alot of the glitches. maybe just try filing online next week and see if it works better 4 u?

Just to clarify one important point for anyone reading this thread: if you receive an overpayment notice because of accidentally filing twice, you should immediately file an appeal and explain the situation. The Office of Administrative Hearings (OAH) often rules in the claimant's favor in these technical error cases IF you can document that you were confused by ESD's own system prompts. Keep records of all your filing confirmations, screenshots of misleading prompts, and dates when you filed. This will help tremendously if you need to appeal.