ESD payment sent to closed bank account - how to recover funds?

dont worry the bank will reject it and esd will try to reissue but U GOTTA CALL THEM to make sure they know about it. they wont automatically know your acct is closed

This happened to me back in January. The payment will be rejected by your bank and returned to ESD, but it doesn't automatically get reprocessed. You need to contact ESD to have them reissue the payment once they get the funds back. The problem is that the bank rejection process can take 3-5 business days, and then ESD's reprocessing can take another 1-2 weeks. Make sure your new banking info is correct in the system before they reissue the payment. Also, double check that you updated it through the direct deposit section and not just in your profile information.

I went through something similar last month. The payment bounces back to ESD, but then it gets stuck in their system until you contact them. I spent TWO DAYS trying to get through on the phone with no luck - kept getting the "high call volume" message and disconnects. I finally used Claimyr (claimyr.com) and got through to an agent in about 20 minutes. They have a video demo showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. The agent was able to see that my payment had been returned and put in a request to have it reissued to my updated account. Still took about 3 business days to get the money after that, but at least the process was started. Make absolutely sure your new bank info is entered correctly before they reprocess it!

THE SAME EXACT THING HAPPENED TO ME!!! The system is SO BROKEN! They sent my payment to my closed Wells Fargo account even though I had updated my info WEEKS earlier! When I finally got through to someone they claimed they never received my updated banking info even though I had confirmation! It took me nearly a MONTH to get my money!!!!

This is a common problem with ESD. When your payment goes to a closed account, the money will get rejected and return to ESD, but it doesn't automatically get reprocessed. Here's what you need to do: 1. Make sure your new banking info is properly entered and verified in your ESD account 2. Contact ESD to inform them about the closed account 3. They'll have to manually reissue the payment once the funds are returned Typically banks will reject and return the funds within 2-5 business days. Once ESD receives the returned funds, they can reissue the payment, which usually takes another 2-3 business days. If you need the money urgently, definitely be proactive about contacting them rather than just waiting. Unfortunately, their system doesn't automatically notify them when payments fail.

have you tried using the message center in ur esd acct? sometimes they answer faster there. but honestly phone is probably best for this cuz its about money. good luck getting thru tho lol it took me like 50 tries last time i had an issue

Just checking in - were you able to get this resolved? If you're still having trouble, you might also want to check if your local WorkSource office is open for in-person assistance. Sometimes they can help with these issues or at least connect you with the right ESD staff.

Same thing happened to my friend last year and she had to wait almost 3 weeks to get it sorted out. The bank rejection process is slow and then ESD takes forever to reprocess. One tip - if you have any confirmation emails or screenshots from when you updated your banking info, save those! Sometimes ESD claims they never got the update even when you have proof you submitted it. Also make sure to check that your new account can actually receive ACH transfers - some newer online banks have restrictions that can cause issues.