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I'm going through this exact situation right now too! My payment was marked as "paid" on Tuesday but went to my old credit union account that I closed in February. After reading everyone's advice here, I called ESD first thing this morning at 8 AM and actually got through after about 45 minutes on hold. The agent confirmed that my payment was indeed rejected by the bank yesterday and the funds are now back in their system. She was able to see my updated banking information that I had entered last week and said she's putting in a request to reissue the payment to my new account. She told me to expect it within 3-5 business days. For anyone else dealing with this - definitely call as early as possible and ask specifically for "Payment Services" when you get through the initial menu. Having your claim number and the exact payment date ready really did speed things up. Also, the agent mentioned that they're seeing a lot of these closed account issues lately, so you're definitely not alone if this happens to you!
That's great that you were able to get through so quickly this morning! It's really encouraging to hear that the agent could see everything in the system and initiate the reissue right away. I'm dealing with the same situation and have been dreading having to spend hours trying to get through on the phone. Your tip about asking specifically for "Payment Services" is super helpful - I didn't know there were different departments you could request. Thanks for sharing your experience and glad you got it sorted out relatively painlessly!
I had this happen to me about 6 months ago when I closed my old Wells Fargo account but forgot to update ESD right away. The good news is that the bank will definitely reject the payment since the account is closed - usually within 2-3 business days. The bad news is that ESD won't automatically know about the rejection or reprocess it without you contacting them. Here's what worked for me: I called ESD the day after I realized what happened (don't wait for the rejection to process first). When I got through, the agent was able to put a note on my account about the closed bank situation. Then once the funds were returned to ESD a few days later, they already had my updated banking info and the note about the issue, so they reprocessed it pretty quickly. The key is being proactive - if you wait for ESD to figure it out on their own, you could be waiting weeks or even months. Also, take screenshots of your updated banking information in the portal as proof you made the change, just in case there are any disputes later. Good luck getting through on the phones!
This is exactly the kind of proactive approach I wish I had known about when I went through this! Your tip about calling ESD before the rejection even processes is brilliant - it sounds like having that note on your account really helped speed things up once the funds were returned. I'm curious, when you called that first day, were they able to see that the payment had already been sent to your closed account, or did you just have to explain the situation and ask them to put a note on file? I'm dealing with this right now and wondering if I should call today even though the bank rejection probably hasn't happened yet.
Don't worry! This is totally normal. I'm on my second month of unemployment and here's my experience: ESD shows "paid" on Wednesday but the money doesn't hit my account until Friday morning almost EVERY WEEK. It's just how their system works. Their "paid" status just means they've approved it, not that they've actually sent the money that exact day. Banks also don't process ACH transfers on weekends, so if tomorrow is Friday, I bet you'll see it then!
@AstroAce so happy it worked out for you! I just went through the same thing last week - that waiting period is nerve-wracking when you're depending on it. Good to know the typical timeline for future reference too.
One important thing to remember is that regardless of how long your initial claim takes to process, you must continue filing your weekly claims on time. Even if the initial claim is still pending, those weekly certifications are essential. If you miss filing them, you could lose benefits for those weeks even after your claim is approved.
Hey Jacob, I just went through this exact same situation a couple months ago! I was also super anxious about rent and timing. Here's what I learned: definitely keep filing those weekly claims like Maya mentioned, and check your eServices account every day for any alerts or status changes. I ended up calling after 2.5 weeks because I saw my claim status changed to "adjudication" - turned out they just needed to verify my employment dates. Got it resolved within a week of calling. The key is watching for specific triggers (like adjudication status or pending issues) rather than just waiting a set number of weeks. If you're really stressed about rent timing, having a backup plan ready isn't a bad idea either. Good luck!
Good luck getting this sorted out! The waiting and uncertainty is the worst part of dealing with unemployment issues.
Thanks everyone for all the advice. I think I'm going to try the Claimyr thing since I can't take time off work to call.
I'm dealing with a similar situation right now - my claim has been pending for over three weeks and I work during all their business hours. The phone system is absolutely impossible to get through on. I've been checking the online portal every day but like others mentioned, it just says "pending" with no explanation or action items. It's incredibly frustrating when you're already stressed about finances and can't even get basic information about your own claim. Has anyone had success with emailing them or is calling really the only way to get these issues resolved?
I feel your pain - three weeks is even longer than what I'm dealing with! From what I've read in this thread, calling seems to be the main way to get pending claims resolved, but the phone system is basically impossible during work hours. I haven't tried emailing but based on other people's experiences here, it sounds like phone contact is really the only effective option. That Claimyr service that @Fatima Al-Mazrouei and @Dylan Wright mentioned might be worth looking into if you re in'the same boat as me with work schedule conflicts. The waiting and not knowing what s causing'the delay is honestly the most stressful part.
GalacticGladiator
Good luck! Remember to be completely honest about your work situation and include every detail that shows you were treated like an employee.
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Paolo Ricci
I've been following this thread closely because I'm in a similar situation. Just wanted to add that if you do end up having to appeal a denial, consider getting help from a legal aid organization or employment attorney who specializes in worker classification issues. Many offer free consultations for unemployment cases. I know it's another step, but having someone who understands the legal nuances can really help present your case effectively. Also, while you're gathering documentation, don't forget things like how they handled your work assignments - did they give you projects directly or did you bid on them? Did they provide training or detailed instructions? These details can be crucial in proving employee vs contractor status. Wishing you the best of luck with your application!
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Liam McConnell
•This is really helpful advice about getting legal help! I hadn't thought about the difference between being assigned work directly vs bidding on projects. In my case, they definitely just assigned me projects and told me exactly what they wanted - there was never any bidding process. That seems like another point in favor of employee classification. Do you know if Washington state has any specific legal aid organizations that focus on employment issues like this?
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