Washington ESD fact finding interview - how to get out of this process?
I've been stuck in a fact finding process with Washington ESD for almost 6 weeks now. They scheduled a phone interview about my job separation but I honestly answered all their questions and provided the documentation they requested. My claim is still showing 'fact finding in progress' and I haven't received any benefits. Is there a way to speed this up or get out of this endless loop? I'm behind on rent and really need my unemployment payments to start.
57 comments


Zoe Papadopoulos
Fact finding can definitely drag on forever with Washington ESD. What was the reason for your job separation? That usually determines how long the process takes.
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Andre Laurent
•I was laid off due to company downsizing. I have the termination letter and everything but they're still investigating for some reason.
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Zoe Papadopoulos
•That should be straightforward. Sometimes they get backlogged and your case just sits there. You might need to call and push for resolution.
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Jamal Washington
The fact finding process is mandatory when there are questions about your eligibility. You can't really 'get out of it' but you can make sure you've provided everything they need. Did you submit all requested documents through your SecureAccess Washington account?
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Andre Laurent
•Yes I uploaded my termination letter, pay stubs, and filled out their questionnaire. Still waiting though.
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Jamal Washington
•Good. Now it's just a waiting game unfortunately. The adjudicator has to review everything and make a determination.
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Mei Wong
I was in fact finding hell for 2 months last year. Calling Washington ESD every day didn't help much because I could never get through. What finally worked was using a service called Claimyr that actually got me connected to a real person at Washington ESD. Check out claimyr.com - they have a video demo at https://youtu.be/7DieNd3C7zQ that shows how it works.
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Liam Fitzgerald
•Never heard of that service before. Is it legit or just another scam?
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Mei Wong
•Totally legit. They don't ask for any personal info, just help you get through the phone system to reach an actual Washington ESD adjudicator who can explain what's holding up your case.
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Andre Laurent
•I might try this. I've been calling for weeks with no luck getting through to anyone who can help.
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PixelWarrior
FACT FINDING IS JUST ANOTHER WAY FOR WASHINGTON ESD TO DELAY PAYMENTS! They do this to everyone now and most people give up. Don't let them wear you down!
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Amara Adebayo
•While it's frustrating, fact finding serves a legitimate purpose to prevent fraud and ensure eligibility. The delays are usually due to high volume, not intentional stalling.
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PixelWarrior
•Maybe but 6 weeks for a simple layoff case is ridiculous. They have the employer info, they can verify it in 5 minutes.
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Giovanni Rossi
I work in HR and deal with Washington ESD fact finding regularly. For layoffs, they typically verify the separation reason with your former employer. If your employer hasn't responded to their inquiry, that could be causing the delay. You might want to contact your former HR department to make sure they're cooperating.
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Andre Laurent
•That's a good point. I'll reach out to my old company's HR to see if Washington ESD has contacted them.
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Giovanni Rossi
•Yes, definitely do that. Sometimes employers don't respond promptly to these requests which holds up the entire process.
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Fatima Al-Mansour
been there... took me calling every single day at 8am sharp when they opened to finally get someone on the phone
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Andre Laurent
•I've tried that but the lines are always busy or I get disconnected after waiting on hold for hours.
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Fatima Al-Mansour
•yeah the phone system is awful, thats why that claimyr thing mentioned earlier sounds pretty useful
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Zoe Papadopoulos
Update us when you get through to someone! I'm curious to hear what's actually holding up your case after 6 weeks.
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Andre Laurent
•Will do. Going to try calling my old employer first, then look into that Claimyr service if I still can't get answers.
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Jamal Washington
One more thing - make sure you're continuing to file your weekly claims even during fact finding. If you don't, you could lose benefits for those weeks even after your case is resolved.
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Andre Laurent
•Yes I've been filing every week religiously. Thanks for the reminder though, that would be a disaster to miss out on back pay.
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Dylan Evans
•Wait, you can file weekly claims during fact finding? I thought you had to wait until it was resolved.
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Jamal Washington
•No, you should definitely continue filing. The system will hold your payments until fact finding is complete, but you need to establish your claim for those weeks.
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Sofia Gomez
My fact finding took 8 weeks last year and when I finally got through to someone, they told me it was just sitting in a queue waiting to be reviewed. No actual investigation was happening.
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Andre Laurent
•That's so frustrating! 8 weeks of no income while they just let it sit there.
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Sofia Gomez
•Exactly. And once they actually looked at it, it was approved in 2 days. The whole delay was just bureaucratic backlog.
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StormChaser
I had success with Claimyr too when I was stuck in adjudication. Got connected to someone at Washington ESD within a day and they were able to expedite my case review. Worth trying if regular calling isn't working.
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Andre Laurent
•Good to hear another positive review. I think I'll give it a shot tomorrow.
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Liam Fitzgerald
•How much does it cost though? I'm already broke from not getting benefits.
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StormChaser
•They focus on getting you connected rather than charging high fees. Check their site for details, but it's way better than losing weeks of benefits to delays.
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Dmitry Petrov
Document everything during this process. Keep records of when you submitted documents, when you called, what representatives told you. If they deny your claim improperly you'll need this for your appeal.
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Andre Laurent
•Good advice. I've been keeping notes but I should be more systematic about it.
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Dmitry Petrov
•Yes, dates and names are crucial. Washington ESD representatives sometimes give conflicting information and you need to protect yourself.
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Ava Williams
Same thing happened to my neighbor last month. Turns out Washington ESD sent a letter to her old employer asking for more details about the layoff, but the letter got lost in their mail system. Once she had her old job resend the separation details directly, her case was resolved in a few days.
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Andre Laurent
•I'll definitely contact my former employer tomorrow. Maybe they missed something from Washington ESD.
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Ava Williams
•It's worth checking. These communication breakdowns happen more often than you'd think.
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Miguel Castro
The fact finding process varies by case type. Layoffs should be quick, but if there were any performance issues mentioned in your termination, they might dig deeper.
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Andre Laurent
•No performance issues at all. It was purely a budget cut situation affecting multiple departments.
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Miguel Castro
•Then it really should be straightforward. The delay is probably just volume-related backlogs at Washington ESD.
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Zainab Ibrahim
has anyone tried that claimyr thing mentioned earlier? sounds too good to be true but im desperate at this point
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Mei Wong
•I used it and it worked great. Saved me weeks of trying to get through on my own. Check out their demo video to see exactly how it works.
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Zainab Ibrahim
•thanks ill look into it. anything is better than this endless waiting
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Connor O'Neill
Make sure you're checking your SecureAccess Washington account daily. Sometimes they request additional information and if you miss the deadline, it can reset your whole case.
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Andre Laurent
•I check it every day but haven't seen any new requests since I submitted everything 6 weeks ago.
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Connor O'Neill
•Good. At least you know you haven't missed anything important. The wait is just killer though.
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LunarEclipse
Washington ESD is probably just overwhelmed with cases right now. I work at a nonprofit that helps people with unemployment issues and we're seeing longer fact finding delays across the board this year.
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Andre Laurent
•That's somewhat reassuring to know it's not just my case. Still doesn't help with paying bills though.
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LunarEclipse
•I understand the financial stress. If you can get through to someone directly, they can often provide a timeline or at least confirm your case is moving forward.
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Yara Khalil
Keep filing those weekly claims no matter what. I stopped filing during my fact finding because I thought I had to wait, and I lost 4 weeks of back benefits when my case was finally approved.
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Andre Laurent
•I've been filing every week thankfully. Can't afford to lose any potential benefits.
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Yara Khalil
•Smart. Learn from my expensive mistake!
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Keisha Brown
The Claimyr service mentioned earlier really does work. I was skeptical at first but when I couldn't get through to Washington ESD for 3 weeks straight, I tried it and got connected the same day. The representative was able to tell me exactly what was holding up my case and when I could expect resolution.
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Andre Laurent
•That sounds exactly like what I need. Going to check it out after I contact my old employer. Thanks everyone for the advice!
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Keisha Brown
•Hope you get it resolved soon. The fact finding limbo is really stressful when you need those benefits.
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QuantumQuasar
I'm dealing with the exact same situation right now - been in fact finding for 3 weeks after a straightforward layoff. It's incredibly frustrating when you're already stressed about finances and they just leave you hanging with no updates. The advice about checking with your former employer is solid - I just found out my old company never responded to Washington ESD's inquiry, which explains the delay. Also keeping detailed records of everything like someone mentioned earlier is really important. Hope you get through to someone soon and can get this resolved!
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