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Aaliyah Reed

Why is Washington ESD taking so long to pay my unemployment benefits?

It's been 6 weeks since I filed my initial claim and I still haven't received a single payment from Washington ESD. My claim status shows 'active' but every weekly claim I submit just says 'processed' with no payment date. I've been doing my job searches and reporting everything correctly. I'm behind on rent and utilities now. Does anyone know why Washington ESD payments are taking forever? I thought unemployment was supposed to help people who lost their jobs, not make them wait months for basic support.

same boat here, filed 4 weeks ago and nothing yet. called like 50 times but can never get through

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The phone system is absolutely useless. I've tried calling at different times and it just hangs up on me every time.

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Have you checked if there's any adjudication issues on your claim? Sometimes they hold payments for weeks without telling you why.

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Washington ESD has been overwhelmed since the pandemic and they never really caught up. Your claim might be stuck in adjudication which means they're reviewing something about your eligibility. Check your SecureAccess Washington account under 'Correspondence' to see if they sent you any requests for information.

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I checked and there's nothing in my correspondence. No requests for additional info or anything. It's like they're just ignoring my claim.

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That's frustrating. Sometimes the system shows 'active' but there's still a hold for identity verification or employment verification that doesn't show up clearly.

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I had the same issue last year and it turned out my previous employer contested my claim. Washington ESD doesn't always notify you right away when there's a dispute. You might want to try getting through to an actual agent to check what's causing the delay.

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How did you finally get through to someone? I've been trying for weeks with no luck.

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I actually used a service called Claimyr that helped me get connected to a Washington ESD agent. They have a system that calls for you and gets you through the phone queue. Check out claimyr.com - there's a video demo at https://youtu.be/7DieNd3C7zQ that shows how it works.

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Never heard of that but honestly willing to try anything at this point. The regular phone system is completely broken.

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Washington ESD payment delays are usually caused by one of these issues: 1) Identity verification pending 2) Employment separation dispute 3) Weekly claim reporting errors 4) Job search requirement not met 5) System glitches that require manual review. The problem is they don't communicate well about which issue is causing your delay.

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I've been doing my job searches religiously and reporting them every week. Could it be the identity verification thing?

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Possibly. They sometimes flag accounts for additional identity verification even if you already verified when you applied. An agent would be able to tell you exactly what's holding up your payments.

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this is exactly why the unemployment system is broken! they make you jump through hoops and then don't pay you for months. meanwhile bills keep coming and landlords don't care about washington esd delays

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Exactly! I'm about to lose my apartment because they can't figure out how to process a basic unemployment claim.

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Have you looked into emergency assistance programs while you wait? Some counties have emergency rent help.

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Check your claim summary page carefully. Sometimes there's a small note about 'additional review required' or 'verification pending' that's easy to miss. Also make sure you're not missing any of the work search requirements - they can hold payments if you're not logging enough job contacts.

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I've been doing 3 job searches per week like required and logging them all in WorkSourceWA. My claim summary just shows the weekly claims as 'processed' but no payment info.

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That's weird. Usually if it's processed you should see a payment date within a few days. Definitely sounds like there's a hold on your account that's not showing up clearly.

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6 weeks is way too long for a regular UI claim. I work in HR and most of our laid-off employees get their first payment within 2-3 weeks if everything is straightforward. Something is definitely wrong with your claim.

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That's what I thought! My situation was pretty straightforward - company downsized and laid off 20 people including me. No misconduct or anything complicated.

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With a clear layoff like that, you should have been paid already. I'd definitely recommend using that Claimyr service the other person mentioned to get through to an agent and find out what's going on.

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update - i finally got through to someone at washington esd after using claimyr and turns out my claim was stuck because my employer reported the wrong separation date. took 5 minutes to fix once i actually talked to a human

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How long did it take Claimyr to get you connected? And did they fix the payment issue right away?

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took about 45 minutes for them to get me through to an agent. once connected the agent fixed it immediately and said my back payments would be processed within 3-5 business days

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This is exactly why I hate dealing with Washington ESD. Simple fixes that take months to discover because you can't reach anyone.

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For anyone still waiting on payments, document everything! Keep records of all your weekly claims, job search activities, and any attempts to contact Washington ESD. If you end up needing to appeal or escalate, you'll need that documentation.

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Good advice. I've been taking screenshots of everything just in case.

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Smart. Also keep track of any financial hardship caused by the delay - that can sometimes help if you need to request expedited processing.

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washington esd is probably the worst run agency in the state. they had years to fix their systems after the pandemic mess and nothing has improved

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It's frustrating but complaining doesn't help people get their payments faster. The system is what it is.

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fair point but people should know what they're dealing with when they file for unemployment

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Have you tried contacting your state legislators office? Sometimes they can help escalate Washington ESD issues when people are facing financial hardship due to processing delays.

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I didn't know that was an option. How do you contact them about unemployment issues?

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Most legislators have constituent services staff who can help with state agency issues. Look up your district representative and call their office.

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been waiting 5 weeks myself. this thread is making me think i should try that claimyr thing too

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I was skeptical about paying for help with unemployment but honestly it worked better than anything else I tried.

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how much does it cost? i'm already broke from not getting paid

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I don't want to get into specifics but it was worth it to finally get my payments started. Way cheaper than losing my apartment.

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The key thing to understand is that Washington ESD processes thousands of claims every week and they're still using outdated systems. Your claim might be fine but stuck in a queue somewhere waiting for manual review.

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That's what's so frustrating - there's probably nothing actually wrong with my claim, it's just sitting in some digital pile somewhere.

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Exactly. And the only way to move it along is to get a human to look at it, which means getting through their phone system somehow.

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Pro tip: if you do get through to an agent, ask them to explain exactly what was causing the delay and get a reference number for the fix. That way if it happens again you have documentation.

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Great advice. I'm definitely going to try Claimyr tomorrow and make sure to get all the details if they can get me connected.

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Good luck! Once you get that first payment it usually means the rest will come regularly as long as you keep filing your weekly claims.

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Same situation happened to my neighbor. Turns out Washington ESD had the wrong bank account number in their system even though she entered it correctly. Took 2 months to figure out because she couldn't get through to fix it.

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How did she finally get it resolved?

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She used some service that got her through to an agent. I think it was the same one people mentioned here - Claimyr or something like that.

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washington esd really needs to hire more staff or fix their phone system. it's ridiculous that people have to pay third parties just to reach their own government agency

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Agree it shouldn't be necessary but until they fix it people need their payments now, not whenever the state gets around to improving things.

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true, just frustrating that this is what it's come to

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For anyone still reading this thread - I had a 7 week delay and it was because my previous employer initially said I quit instead of being laid off. Washington ESD has to investigate any discrepancy between what you report and what your employer reports, which can take weeks or months.

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Did you know your employer reported it wrong or did you only find out when you talked to an agent?

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Only found out when I finally got through to someone. The system doesn't tell you when there's a dispute, it just holds your payments until they resolve it.

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This is why the system is so broken. People are left guessing what's wrong instead of being told clearly what the issue is.

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Update for anyone following: I used Claimyr and got connected to a Washington ESD agent today. Turns out my identity verification was pending even though I never got notified. Agent cleared it and said payments should start next week. Thanks everyone for the help!

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Awesome! Glad you got it sorted out.

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This convinced me to try it too. Tired of waiting and stressing about bills.

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Great outcome! Shows how important it is to actually talk to someone instead of just waiting and hoping.

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I'm dealing with the exact same issue - filed 5 weeks ago and still waiting on my first payment. Reading through all these responses, it sounds like there could be hidden holds or verification issues that Washington ESD doesn't communicate clearly. I'm definitely going to try using Claimyr based on the success stories here. It's ridiculous that we have to pay a third party service just to reach our own state agency, but if it gets my payments moving I'll take it. Thanks to everyone who shared their experiences - at least now I know I'm not alone in this frustrating situation.

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Same here - 4 weeks in and getting nowhere with the regular phone system. The fact that so many people are having success with Claimyr makes me think it's worth trying. What's really frustrating is that these delays seem to be caused by simple issues that could be fixed in minutes if we could just reach someone. Hope you get through soon!

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I'm in week 8 of waiting for my first payment and this thread has been incredibly helpful. Like many others here, my claim shows "active" but weekly claims just say "processed" with no payment dates. I've been doing everything right - job searches, weekly reporting, all of it. What's most frustrating is the complete lack of communication from Washington ESD about what's actually wrong. Based on all the success stories with Claimyr, I'm going to try that tomorrow. It shouldn't cost money to reach our own government agency, but at this point I'm desperate. Has anyone had luck with the legislative contact suggestion? I'm in King County and wondering if my representative's office might be able to help too.

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8 weeks is absolutely unacceptable! I'm in a similar boat at 6 weeks and completely understand your frustration. From everything I've read in this thread, it seems like there are hidden issues in the system that they just don't tell us about - identity verification, employer disputes, system glitches, etc. The legislative contact option is definitely worth trying alongside Claimyr. I looked up my district rep and they do have constituent services specifically for state agency problems. You can usually find your representatives on the Washington State Legislature website by entering your address. At this point I think we need to use every available option - the regular system is clearly broken.

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I'm in the exact same situation - filed 7 weeks ago and still haven't received a single payment from Washington ESD. My claim status shows "active" and I've been doing all my weekly certifications religiously, but every week it just says "processed" with no payment date. I've tried calling hundreds of times but can never get through their phone system. Reading through all these responses has been eye-opening - it sounds like there are all sorts of hidden issues that can hold up payments without any clear notification. I had no idea about identity verification holds, employer disputes, or system glitches that require manual review. Based on all the success stories here, I'm definitely going to try Claimyr tomorrow. It's frustrating that we have to pay a third party just to access our own state benefits, but I'm behind on everything at this point. Has anyone tried contacting the Washington State Auditor's office about these systemic issues? It seems like there should be some accountability for an agency that's failing so many people who desperately need these benefits.

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I completely feel your frustration - 7 weeks is way too long for anyone to wait for basic unemployment benefits. You're right that the lack of transparency is the worst part - they just leave you guessing what's wrong instead of clearly communicating the issue. The State Auditor idea is interesting and might be worth pursuing for the bigger picture, but for immediate relief I'd definitely recommend trying Claimyr based on all the success stories in this thread. It seems like most delays are caused by simple fixable issues that just need a human to look at them. Also consider reaching out to your state legislators - several people mentioned their constituent services can help escalate Washington ESD issues. You shouldn't have to jump through all these hoops, but until they fix their broken system we have to use whatever works to get our rightful benefits.

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I'm going through the exact same nightmare - filed my claim 5 weeks ago after being laid off and haven't seen a penny yet. My status shows "active" but every weekly claim just sits at "processed" forever. What really gets me is that I've been following all the rules perfectly - doing my 3 job searches per week, logging everything in WorkSourceWA, filing on time every week. But Washington ESD gives you zero information about what's actually holding things up. After reading everyone's experiences here, I'm convinced there's some hidden issue with my claim that they're just not telling me about. The success stories with Claimyr are really encouraging though - it sounds like most of these delays are simple fixes that just need a human to actually look at the account. I'm definitely going to try that service tomorrow because I can't keep waiting indefinitely while my bills pile up. It's absolutely ridiculous that we have to pay a third party just to reach our own state agency, but if it works it's better than losing my apartment over Washington ESD's broken phone system.

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I'm in week 6 and feeling your exact frustration! The lack of communication from Washington ESD is the worst part - they just leave us hanging with no explanation. I've been perfect with my weekly certifications and job searches too, but something is clearly stuck behind the scenes. Based on all the success stories in this thread, I'm also planning to try Claimyr tomorrow. It's crazy that we have to pay someone else to reach our own government agency, but at this point I'd rather spend a little money to get my payments flowing than keep waiting indefinitely. Several people here got their issues resolved in minutes once they actually talked to an agent - usually simple things like employer reporting errors or identity verification holds that never got communicated to us. Hang in there and definitely try every option available!

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I'm in the exact same boat - filed 8 weeks ago and still haven't received my first payment despite doing everything correctly. Reading through all these experiences has been both frustrating and reassuring to know I'm not alone. What really bothers me is how Washington ESD leaves us completely in the dark about what's causing delays. My claim shows "active" and weekly certifications show "processed" but no payments ever come. Based on all the success stories here with Claimyr, I'm definitely going to try that service - it seems like most issues are simple fixes that just need a human to actually look at the account. It's ridiculous that we have to pay a third party to reach our own state agency, but I'd rather spend some money than keep waiting indefinitely while bills pile up. Has anyone had success combining Claimyr with contacting their state representative? I'm thinking of trying both approaches simultaneously since this delay is causing serious financial hardship.

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8 weeks is absolutely unacceptable! I'm dealing with a similar delay and it's incredibly frustrating how they keep us in the dark. The combination approach of using Claimyr plus contacting your state representative sounds smart - you're attacking the problem from multiple angles. From what I've seen in this thread, the rep's office can sometimes apply pressure that helps move things along faster. It's insane that we have to jump through all these hoops just to get benefits we're entitled to, but until Washington ESD fixes their broken system we have to use whatever works. Definitely try both options and keep us posted on what works!

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I'm dealing with the exact same situation - 6 weeks since filing and zero payments from Washington ESD. Like others here, my claim shows "active" but weekly certifications just say "processed" with no payment dates. I've been perfect with my job searches and weekly reporting, but clearly something is stuck in their system that they're not telling me about. Reading through everyone's experiences has been really helpful - sounds like most delays are caused by simple issues like identity verification holds, employer reporting errors, or system glitches that need manual review. The success stories with Claimyr are really encouraging since it seems like these problems can often be fixed in minutes once you actually reach a human. I'm definitely going to try that service tomorrow because I can't keep waiting indefinitely while my rent and utilities pile up. It's absolutely ridiculous that we have to pay a third party just to access our own state benefits, but Washington ESD's phone system is completely broken. Thanks to everyone who shared their experiences - at least now I know there are actual solutions instead of just waiting and hoping things magically get fixed.

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I'm in week 4 of waiting and your experience sounds exactly like mine - "active" status but payments just stuck at "processed" forever. What's really helped me from reading this thread is understanding that there are often hidden issues Washington ESD doesn't communicate clearly. I'm also planning to try Claimyr tomorrow based on all the success stories here. It shouldn't cost money to reach our own government agency, but their regular phone system is completely useless. Have you considered documenting all your attempts to contact them? Someone earlier mentioned keeping records of everything in case you need to escalate or appeal later. Hoping we both get through soon and can finally get our payments flowing!

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I'm in week 7 of waiting and this thread has been incredibly helpful - finally understanding that these delays are often caused by hidden issues Washington ESD doesn't communicate. Like everyone else, my claim shows "active" but weekly certifications just say "processed" with no payment dates. I've been doing everything correctly - job searches, weekly reporting, all of it. Based on all the Claimyr success stories here, I'm definitely going to try that service tomorrow. It's frustrating that we have to pay a third party to reach our own state agency, but I'd rather spend some money than keep waiting indefinitely while bills pile up. The lack of transparency from Washington ESD is the worst part - they just leave us guessing what's wrong instead of clearly communicating the issue. Thanks to everyone who shared their experiences and solutions!

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I'm in week 5 and completely understand your frustration! The lack of communication from Washington ESD is maddening - they just leave us hanging with no explanation while we stress about bills. I've also been perfect with all my requirements but something is clearly stuck behind the scenes. After reading all these success stories with Claimyr, I'm convinced that's the way to go. It sounds like most of these delays are simple issues that can be resolved in minutes once you actually talk to a human. The fact that we have to pay someone else to reach our own state benefits is ridiculous, but their phone system is completely broken. Good luck tomorrow - hopefully you'll be another success story to encourage others still waiting!

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I'm in the exact same situation - filed 4 weeks ago and still waiting on my first payment. My claim shows "active" and I've been doing all my weekly certifications and job searches perfectly, but every week just shows "processed" with no payment date. After reading through everyone's experiences here, I'm realizing there must be some hidden issue with my claim that Washington ESD isn't telling me about. The success stories with Claimyr are really encouraging - it sounds like most of these delays are simple fixes that just need a human to actually look at the account. I'm definitely going to try that service tomorrow because I can't afford to keep waiting while my bills pile up. It's absolutely insane that we have to pay a third party just to reach our own state agency, but if it gets my payments moving it's worth it. Thanks to everyone who shared their experiences - at least now I know I'm not alone and there are actual solutions out there!

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I'm in week 3 and reading everyone's experiences here has been both frustrating and helpful. It's clear that Washington ESD has serious communication issues - they just leave us hanging without any explanation of what's holding up our payments. Like you, my claim shows "active" but weekly certifications are stuck at "processed" forever. Based on all the Claimyr success stories in this thread, I'm also planning to try that service. It's ridiculous that we have to pay someone else to access our own state benefits, but their regular phone system is completely useless. What really gets me is that most of these seem to be simple issues that could be fixed in minutes if we could just reach a human. Hope you get through tomorrow and can share another success story!

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I'm going through the exact same thing - filed 5 weeks ago and still haven't received a single payment from Washington ESD. My claim shows "active" and I've been doing everything correctly with my weekly certifications and job searches, but every week just says "processed" with no payment date. Reading through all these experiences has been really eye-opening - I had no idea there could be so many hidden issues like identity verification holds or employer reporting errors that they don't clearly communicate to us. Based on all the success stories with Claimyr here, I'm definitely going to try that service tomorrow. It's absolutely ridiculous that we have to pay a third party just to reach our own state agency, but I'm desperate at this point with bills piling up. Thanks to everyone who shared their experiences - at least now I know there are actual solutions and I'm not alone in dealing with Washington ESD's broken system!

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I'm in week 3 of waiting and your situation sounds exactly like what I'm experiencing - "active" status but payments stuck at "processed" indefinitely. What's been most helpful from this thread is understanding that Washington ESD has all these hidden issues they don't communicate clearly. It's maddening that we have to guess what's wrong instead of getting clear information about delays. I'm also planning to try Claimyr based on all the success stories here. The fact that we need to pay a third party to reach our own state benefits is insane, but their phone system is completely broken. From what I've read, most of these delays seem to be simple fixes that take minutes once you actually get a human to look at your account. Really hoping you get through tomorrow and can add another success story to help others still stuck in this mess!

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I'm dealing with the exact same issue - filed my claim 6 weeks ago after a company layoff and still haven't received a single payment. My claim shows "active" and I've been religiously filing my weekly certifications and doing my job searches, but everything just sits at "processed" with no payment dates. Reading through all these experiences has been both frustrating and enlightening - I had no idea about all these hidden holds like identity verification or employer disputes that Washington ESD apparently doesn't communicate clearly. The Claimyr success stories throughout this thread are really encouraging since it sounds like most of these delays are simple issues that can be resolved quickly once you actually reach a human. I'm definitely going to try that service tomorrow because I can't afford to keep waiting while my rent and utilities pile up. It's absolutely insane that we have to pay a third party just to access our own state benefits, but Washington ESD's phone system is completely useless. Thanks to everyone who shared their experiences and solutions - at least now I know I'm not alone in this mess and there are actual ways to get help!

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I'm in week 2 of waiting and reading everyone's experiences here has been really helpful - it's clear that Washington ESD has major communication issues and leaves people hanging without explanations. Your situation with the company layoff should be straightforward, which makes the 6-week delay even more frustrating. Based on all the Claimyr success stories throughout this thread, it definitely seems worth trying - most people are getting their issues resolved in minutes once they actually reach an agent. The fact that we have to pay a third party to access our own state benefits is absolutely ridiculous, but if it gets your payments flowing it's better than waiting indefinitely while bills pile up. Hope you get through tomorrow and can share another success story to help others still stuck in this broken system!

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I'm in week 4 of waiting for my first payment and this thread has been incredibly helpful. Like so many others here, my claim shows "active" but weekly certifications just say "processed" with no payment dates. I've been doing everything right - 3 job searches per week, logging them in WorkSourceWA, filing on time every week. What's most frustrating is the complete silence from Washington ESD about what's actually wrong. Based on all the Claimyr success stories throughout this thread, I'm convinced that's my best option at this point. It's absolutely ridiculous that we have to pay a third party service just to reach our own state agency, but their phone system is completely broken. I'd rather spend some money to get my payments flowing than keep waiting indefinitely while bills pile up. Thanks to everyone who shared their experiences - knowing that most of these delays are simple fixes that just need a human to look at them gives me hope that this nightmare will end soon!

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