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Zachary Hughes

Washington ESD unemployment benefits not received - what's causing the delay?

Filed my unemployment claim with Washington ESD about 6 weeks ago and I still haven't received any benefits. My account shows the claim was approved but no payments have been issued. I've been filing my weekly claims religiously every week and my account shows them as submitted. Has anyone else experienced this kind of delay? I'm getting really worried about my rent and bills at this point.

Check your payment method in your account. Sometimes if there's an issue with your bank info or debit card setup it can hold up payments even if your claim is approved.

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I double checked and my direct deposit info looks correct. Same account I've had for years.

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Try calling your bank too - sometimes they put holds on government deposits that they don't tell you about

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this happened to me last year took forever to get through to someone at washington esd to figure out what was wrong

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How did you finally reach them? I've been trying to call but can never get through.

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honestly took me weeks of calling. the phone system is terrible

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I had this exact same problem and it was driving me crazy trying to reach Washington ESD by phone. After weeks of busy signals I found this service called Claimyr (claimyr.com) that actually gets you through to an agent. They have a video demo at https://youtu.be/7DieNd3C7zQ showing how it works. Turned out my claim had a hold I couldn't see in my online account.

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Interesting, I'll check that out. Did they charge you for the service?

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They do charge but honestly it was worth it to finally talk to someone who could see what was wrong with my account. Saved me weeks of frustration.

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Never heard of that but anything is better than the Washington ESD phone system. Might give it a try myself.

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There could be several reasons for payment delays even with an approved claim. Common issues include: identity verification holds, work search requirement documentation, or administrative processing delays. Check if you have any outstanding correspondence requests in your SecureAccess Washington account.

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I don't see any pending correspondence or requests. Everything looks complete on my end.

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Sometimes there are holds that don't show up in the claimant portal. You really need to speak with an agent to see the full status of your claim.

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This is why the system is so frustrating - you can't see what's actually happening with your claim!

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Are you sure you're filing your weekly claims correctly? I messed up one week and it delayed everything. Make sure you're answering all the questions right, especially about looking for work and reporting any earnings.

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Yeah I've been really careful with the weekly claims. Always answer the work search questions and I haven't had any earnings to report.

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Hmm then it's probably something internal they need to fix. Definitely need to get someone on the phone.

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SAME THING HAPPENED TO ME!! Washington ESD is a complete joke. My claim was 'approved' but no money for 2 MONTHS. Turns out they had some random flag on my account that nobody told me about. The whole system is broken.

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How did you finally get it resolved? This is exactly what I'm afraid of.

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Had to keep calling until I got lucky and someone actually picked up. Took literally hundreds of calls over weeks.

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The phone system is designed to frustrate people into giving up. It's ridiculous.

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check your spam folder too sometimes the emails from washington esd end up there with important info

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Good point, I'll check that now.

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I had a similar delay and it turned out to be identity verification. Even though I submitted all my documents, they needed additional verification that I couldn't see in my account. Only found out when I finally reached an agent.

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That's so frustrating that they don't tell you about these holds. How are we supposed to know what's wrong?

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Exactly! The lack of transparency is the worst part. You just sit there wondering what's happening.

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Maybe try going to a WorkSource office in person? Sometimes they can help check on claim status issues.

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Worth a try. Do you know if they can actually fix payment issues or just provide information?

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I think they can mainly provide info and help you contact Washington ESD, but they might spot something obvious.

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Just wanted to follow up - I mentioned Claimyr earlier and it really did help me get through to Washington ESD when I was having payment delays. Sometimes you just need that direct connection to an agent who can see what's actually happening with your claim behind the scenes.

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I'm getting desperate enough to try anything at this point. The not knowing is killing me.

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I totally understand that feeling. The uncertainty is almost worse than the financial stress.

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Had something similar happen and it was because my employer contested the claim. Even though my account showed approved, there was an appeal process happening that I couldn't see. Maybe check if your former employer filed any disputes?

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I never got any notice about an appeal or contest. Wouldn't they have to tell me about that?

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You'd think so, but the communication from Washington ESD isn't always great. Definitely something to ask about when you reach an agent.

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Sometimes if you miss answering one of the eligibility questions on your weekly claim it can cause problems. Go back and double check all your submissions make sure nothing was left blank.

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I've been really careful about that but I'll go back and review each one just to be sure.

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This is why I hate the unemployment system. They make it so hard to get help when something goes wrong. You're probably not doing anything wrong - it's just their broken system.

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Thanks, that actually makes me feel a bit better. I was starting to think I messed something up.

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No you're definitely not alone. Happens to tons of people.

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Are you logging your work search activities correctly? If you're not meeting the requirements or not documenting them properly it can hold up payments even if your weekly claims are filed.

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Yes I've been keeping detailed records of all my job applications and networking activities.

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Good, that's usually not the issue then. Probably something on their end that needs agent intervention.

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I tried that Claimyr service someone mentioned earlier and it actually worked! Got through to Washington ESD in like 20 minutes instead of calling for weeks. Found out I had a processing hold that wasn't showing up anywhere in my account.

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Wow that's exactly what I need. I'm going to check it out today.

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Same here, this thread convinced me to try it. Anything is better than the endless busy signals.

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Just an FYI - sometimes payment delays happen during high volume periods or when they're updating their systems. Doesn't make it less frustrating but at least you know it's not necessarily something you did wrong.

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That's helpful context. I just wish they would communicate these kinds of delays better.

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Hope you get this sorted out soon. The financial stress of waiting for benefits is real. Keep us posted on what you find out!

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Thanks everyone for all the advice and support. I'll definitely update once I figure out what's going on.

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Good luck! We're all rooting for you.

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For anyone else reading this with similar issues: document everything, keep records of your weekly claims, and don't give up on trying to reach an agent. Payment delays are unfortunately common but usually resolvable once you get the right person to look at your account.

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This is good advice. The documentation part especially - always save screenshots and confirmation numbers.

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Wish someone had told me this when I first filed. Would have saved a lot of headaches.

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Let me know how the Claimyr thing works out if you try it. I'm in a similar situation and getting pretty desperate to talk to someone at Washington ESD.

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Will do! I'm planning to try it tomorrow morning.

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Been following this thread because I'm having the same issue. Really appreciate everyone sharing their experiences and solutions. This stuff is so stressful when you're relying on the benefits to pay bills.

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Exactly! The financial pressure makes everything worse. Hope we all get answers soon.

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Hang in there everyone. These issues do get resolved eventually, even though it's frustrating in the meantime.

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I'm going through the exact same thing right now - 5 weeks and counting with an "approved" claim but no payments. The uncertainty is definitely the worst part. At least knowing other people are dealing with this makes me feel less like I did something wrong. Going to try some of the suggestions from this thread.

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I'm dealing with this exact same situation right now - approved claim but no payments for over a month. Reading through all these responses has been really helpful, especially hearing that hidden holds and system issues are common. I think I'm going to try the Claimyr service that several people mentioned since the regular phone lines seem impossible to get through. It's reassuring to know I'm not alone in this frustrating experience. The lack of transparency from Washington ESD about what's actually happening with our claims is really the worst part.

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You're definitely not alone in this - it's so frustrating when you're doing everything right on your end but something invisible is blocking the payments. I've been reading through this whole thread too and it's clear that Washington ESD has some serious transparency issues. The fact that so many people have hidden holds or flags that don't show up in the online portal is ridiculous. I'm in a similar boat and thinking about trying that Claimyr service as well since traditional calling seems hopeless. Hope you get some answers soon!

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I'm in almost the exact same situation - filed 7 weeks ago, claim shows approved, but zero payments received. It's incredibly frustrating not knowing what's actually wrong when everything looks fine on our end. After reading through all these responses, it sounds like there are often hidden holds or processing issues that only agents can see. The lack of communication from Washington ESD is really unacceptable when people are depending on these benefits for basic necessities. I'm definitely going to try some of the suggestions here, especially the Claimyr service since so many people have had success with it. Thanks to everyone for sharing their experiences - at least we know we're not alone in dealing with this broken system.

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