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Ava Martinez

Why has my Washington ESD unemployment not been paid - claim approved but no payments

My unemployment claim was approved by Washington ESD over two weeks ago but I still haven't received any payments. My account shows the claim is active and I've been filing my weekly claims on time every Sunday. The payment history section just shows $0.00 for all weeks. I called the customer service line but after waiting on hold for 45 minutes I got disconnected. Has anyone else experienced delays between approval and actually getting paid? I'm getting really worried about my rent payment.

Check your account for any pending issues or ID verification requirements. Sometimes Washington ESD approves the claim but holds payments for additional verification. Look for any alerts or messages in your online account that might explain the delay.

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I've checked multiple times and there are no alerts or pending issues showing. Everything looks normal except for the $0 payments.

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Same thing happened to my brother last month. Turned out there was a backend processing issue that wasn't showing up in his account.

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This is frustrating but unfortunately common with Washington ESD. The system can have delays between claim approval and payment processing. Are you sure you're filing your weekly claims correctly? Even small mistakes can cause payment holds.

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Yes, I'm answering all the questions about job search activities and reporting no earnings. I've been following the same process each week.

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Double check that you're reporting your job search contacts correctly. Washington ESD requires 3 job search activities per week and if you're not logging them properly it can delay payments.

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I had this exact problem and it drove me crazy trying to get through to someone at Washington ESD. I ended up using Claimyr (claimyr.com) to get connected to an actual agent who could look into my account. They have a video demo at https://youtu.be/7DieNd3C7zQ that shows how it works. The agent found that my payment method needed to be updated even though my claim was approved.

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How much does that service cost? I'm already strapped for cash waiting for these payments.

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It's worth checking out - they focus on getting you connected rather than charging huge fees. Way better than spending hours on hold and getting nowhere.

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Never heard of this before but might be worth trying if regular calling isn't working.

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THE WASHINGTON ESD SYSTEM IS BROKEN! I've been waiting for payments for 3 weeks now and can't get through to anyone. This is ridiculous when people need money to survive!!!

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I understand the frustration but there are usually specific reasons for payment delays that can be resolved once you talk to someone.

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Easy to say when you're not behind on rent! This system is designed to make people give up.

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Have you checked if your direct deposit information is correct? Sometimes banks reject the initial deposit if account details don't match exactly, but Washington ESD doesn't always notify you immediately about the rejection.

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Good point - I'll double check my banking info in the account settings. Could a small typo in my account number cause this?

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Absolutely. Even one wrong digit will cause the deposit to bounce back and then you have to wait for them to mail a check instead.

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This happened to me - took an extra week to get a paper check after the direct deposit failed.

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Are you filing for regular UI or was this a standby claim? The payment timing can be different depending on the type of claim you have with Washington ESD.

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It's regular unemployment after being laid off from my job. Not standby or anything special.

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Ok so regular UI should process pretty quickly once approved. Definitely sounds like there's a backend issue.

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Check your claim summary page to see if it shows 'payable' or 'non-payable' for each week. If it shows non-payable there should be a reason code that explains why payments are being held.

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All weeks show as payable with my weekly benefit amount listed, but then the actual payment column shows $0.

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That's weird - if it shows payable you should definitely be getting money. Sounds like a system glitch.

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Yeah that suggests the issue is in the payment processing rather than eligibility. You really need to talk to someone at Washington ESD.

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I work in HR and see this occasionally. Sometimes there are federal tax liens or child support holds that can freeze unemployment payments even after the claim is approved. Would show up as payable but payments get intercepted.

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I don't have any of those issues - no liens or child support obligations that would cause holds.

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Then it's probably just a processing delay or technical issue that needs manual review by Washington ESD staff.

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Same boat here... claim approved 10 days ago but no payments yet. Starting to wonder if I made some mistake in the application process that's not showing up as an error.

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You probably didn't make a mistake. Washington ESD has been having lots of processing delays lately.

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That's somewhat reassuring I guess. Still need to pay bills though!

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UPDATE: I mentioned Claimyr earlier and wanted to follow up. I used their service yesterday and finally got through to a Washington ESD agent who found the issue - my employer had submitted conflicting information about my separation date which was holding up payments. Got it resolved and should see payments this week. Sometimes you just need someone who can actually look at your account details.

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That's exactly the kind of thing I'm worried about - some behind-the-scenes issue that's not visible to me. Going to check out that service.

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How long did it take to get connected through them?

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Way faster than calling directly. Didn't have to sit on hold for hours just to get disconnected.

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This is why I hate the unemployment system. You jump through all their hoops, get approved, and then they still find ways to delay your money. It's like they want people to suffer.

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I get the frustration but most delays have legitimate reasons - they just don't communicate them well.

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Legitimate or not, people need money to live. The communication is terrible.

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Have you tried logging out completely and logging back in? Sometimes the payment status doesn't update properly if you stay logged in for too long.

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I'll try that - worth a shot even though it seems too simple to fix the problem.

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Actually had this work for me once when my claim status wasn't updating properly.

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Check if you need to complete any work search requirements or attend any WorkSource appointments. Sometimes they approve the claim but hold payments until you complete additional requirements.

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I've been doing my job searches and logging them each week. No appointments scheduled that I can see.

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Then it's probably just a processing issue. Hopefully it resolves soon.

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This happened to my cousin and she found out her Social Security number was entered wrong in the system somehow. Took weeks to figure out because everything else looked correct in her account.

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How would I check if my SSN is correct in their system? I can't see it displayed in my account for security reasons.

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You'd have to call and have them verify it. That's why getting through to an agent is so important.

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Are you getting any error messages when you file your weekly claims? Even if they're submitting successfully, error messages might give clues about payment issues.

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No error messages - weekly claims submit fine and show as completed in my account history.

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Weird. Definitely sounds like you need to talk to someone at Washington ESD to investigate.

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I'm dealing with something similar but my payments just started last week after a 3-week delay. Never did find out what caused the holdup - they just suddenly appeared in my account.

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That gives me some hope that it might resolve on its own, but I can't really afford to just wait indefinitely.

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Yeah waiting without any communication is the worst part of this whole process.

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One more thing to check - make sure your mailing address is correct in case they need to send you any notices about the payment delay. Sometimes Washington ESD sends important mail that doesn't show up in your online account.

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Good point - I did move recently so I'll double check that my address is updated correctly.

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Definitely do that. Address issues can cause all sorts of problems with benefit payments.

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Been following this thread because I'm in the same situation. Going to try that Claimyr service mentioned earlier - seems like getting through to an actual person is the only way to resolve these backend issues.

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Let me know how it goes! I'm considering trying it too since normal calling hasn't worked.

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Will do - anything is better than spending hours on hold just to get disconnected.

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Final suggestion - document everything including dates you filed claims, dates you called, and any reference numbers you might have received. If this goes on much longer you may need to file a complaint or appeal, and having detailed records will help your case.

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That's smart advice. I'll start keeping a log of all my attempts to resolve this.

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Documentation is so important when dealing with government agencies. Good advice.

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Hope you get this resolved soon! The uncertainty is almost worse than just being denied because at least then you'd know where you stand.

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Exactly! I just want to know what's wrong so I can fix it or at least have realistic expectations about timing.

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The lack of transparency in these systems is really frustrating for everyone involved.

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