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Noah Ali

Why haven't I got my unemployment benefits from Washington ESD yet?

Filed my initial claim with Washington ESD over 2 weeks ago and still haven't received any payments. My claim status shows as 'pending' but there's no clear explanation of what's holding it up. I've been filing my weekly claims like I'm supposed to but nothing is coming through. Is this normal? How long does it usually take to get your first unemployment payment in Washington? Getting really stressed about rent and bills piling up.

The initial processing time can vary a lot depending on your situation. If your claim is still showing as 'pending' after 2 weeks, there might be an issue that needs to be resolved. Check your SecureAccess Washington account to see if there are any outstanding items or if your claim has gone into adjudication.

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I checked and it doesn't show any specific issues, just says 'pending determination'. What does that usually mean?

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That typically means they're reviewing something about your eligibility - could be your work history, reason for separation, or wage verification. Sometimes it's just a backlog issue.

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same thing happened to me took almost a month before i got anything... the waiting is the worst part especially when you dont know whats going on

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A whole month?? Did they ever tell you what the delay was about?

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nope never got a real explanation just showed up one day

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You need to call Washington ESD to get a real answer about what's holding up your claim. The online system doesn't always show the full picture. I know the phone lines are terrible but that's really the only way to get specific information about your case.

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I've tried calling multiple times but can never get through. Either busy signal or I get disconnected after waiting forever.

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Yeah, that's the biggest problem with Washington ESD right now. Have you tried calling right when they open at 8am? Sometimes that helps.

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I actually found a service called Claimyr that helped me get through to Washington ESD when I was having the same problem. They handle the calling and waiting for you - check out claimyr.com. There's a video demo at https://youtu.be/7DieNd3C7zQ that shows how it works. Saved me hours of frustration.

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This is so frustrating! The whole system is broken. You file your claim, do everything they ask, and then just... nothing. No communication, no timeline, no way to actually talk to a human being. How are people supposed to survive like this??

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I feel you on this. The system really needs fixing but that doesn't help us right now.

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It's just maddening that there's no transparency in the process at all.

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Drake

Check if you have any outstanding verification documents. Sometimes Washington ESD requests additional paperwork but the notification gets missed. Also make sure you're continuing to file your weekly claims even if you haven't received payment yet - you can lose benefits if you skip weeks.

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I've been filing weekly but haven't gotten any document requests. Should I be looking somewhere specific for those?

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Drake

Check both your SecureAccess Washington account and your regular mail. Sometimes they send paper notices that don't show up online right away.

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Update: Still nothing after 3 weeks now. This is getting desperate. Has anyone had success with contacting their state representatives or anything like that?

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You can try contacting your state legislator's office - they sometimes have staff who can help with state agency issues. Won't hurt to try at this point.

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Before you go that route, you might want to try that Claimyr service someone mentioned earlier. I used it last month when my claim got stuck in adjudication and they got me through to someone who could actually explain what was happening.

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the adjudication process is such a black hole... they dont tell you anything about timelines or what theyre actually looking at

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Exactly. And by law they're supposed to make determinations within a reasonable timeframe but there's no enforcement of that.

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meanwhile people are losing their homes and cant buy food

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Just wanted to follow up on the Claimyr thing - it's not free but honestly worth it when you're in this situation. They got me connected to a Washington ESD agent within a couple hours instead of me spending days trying to get through. The agent was able to tell me exactly what was holding up my claim and how long it would take to resolve.

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How much does it cost? At this point I'm willing to try anything.

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I don't want to quote prices since they might change, but for me it was worth it to finally get answers and know my claim was moving forward.

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Seems weird that we have to pay extra just to access our own benefits that we're entitled to.

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Another thing to check - make sure your employer properly reported your wages and separation reason. Sometimes there are discrepancies between what you report and what your employer reports, which can trigger additional review. You can request your wage history from Washington ESD to verify everything matches up.

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How do I request that wage history? Is that something I can do online?

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You should be able to access it through your SecureAccess Washington account, or you can request it by calling... though we know how that goes.

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This whole thread is making me even more angry about how broken this system is. People shouldn't have to jump through hoops and pay third parties just to get benefits they've earned.

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Drake

I agree the system needs improvement, but right now people need practical solutions to get their claims resolved.

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Fair point. Just frustrating that this is what it's come to.

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Have you tried going to a WorkSource office in person? Sometimes they can help with claim issues or at least point you in the right direction.

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I didn't know they could help with that. Do I need to make an appointment?

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Most locations take walk-ins but calling ahead might save you a trip if they're busy.

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The reality is that Washington ESD is overwhelmed and understaffed. They're processing thousands of claims with limited resources. Doesn't make it right, but explains why things move so slowly. The key is persistence - keep filing weekly, keep checking for updates, and try every avenue to get through to them.

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understaffed is an understatement... they need to hire more people period

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Absolutely. But that's a longer-term fix that doesn't help people who need their benefits today.

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I'll second the recommendation for Claimyr if you're really stuck. I was skeptical at first but they actually delivered. Got me connected to Washington ESD and my claim was approved the next day after being pending for weeks. Sometimes you just need to talk to the right person who can see what's actually going on with your file.

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That's encouraging to hear. I'm going to look into it seriously now.

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Yeah, the video demo I mentioned earlier really shows how straightforward the process is. They handle all the calling and waiting, then conference you in when they get an agent.

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Drake

One more thing - make sure you're keeping detailed records of everything. Save screenshots of your claim status, print copies of your weekly claim confirmations, keep track of when you called and what happened. If you end up needing to appeal anything later, having good documentation is crucial.

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Good advice. I've been taking screenshots but should probably organize everything better.

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Drake

Exactly. Create a folder and date everything. It's tedious but can save you major headaches later.

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Thanks everyone for all the advice. Going to try the Claimyr service and see if I can get some actual answers about what's happening with my claim. Will update if I learn anything useful.

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Good luck! Hope you get it resolved soon.

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Let us know how it goes. Always good to hear success stories to help others in the same situation.

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Hope things work out for you. This whole situation just highlights how much the unemployment system needs to be modernized and made more user-friendly.

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Absolutely. No one should have to go through this much stress just to access their benefits.

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Agreed. But until those systemic changes happen, we have to work with what we've got.

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good luck op... the waiting game is brutal but hopefully you get answers soon

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Thanks, really appreciate all the support from everyone here.

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Final thought - don't give up. I know it's incredibly frustrating but your benefits are there waiting for you once the system catches up. Keep pushing for answers and don't let them ignore your case. You've earned these benefits and have every right to receive them in a timely manner.

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Thank you, that's exactly what I needed to hear right now.

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Drake

This. Persistence is key with Washington ESD. Don't let them wear you down.

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Just checking back - did you end up trying Claimyr? Curious how it worked out for you since there are probably others reading this thread with the same problem.

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Yes! They got me through to Washington ESD and turns out there was a simple verification issue that the agent was able to fix right away. Got my first payment three days later. Would definitely recommend to anyone stuck in the same situation.

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That's awesome! So glad it worked out. Always great to hear when people finally get their claims resolved.

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Great to see a success story! This thread will hopefully help others who find themselves in the same frustrating situation with Washington ESD delays.

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Definitely. The whole experience was way more stressful than it needed to be, but at least it's resolved now.

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So glad to see this got resolved! Your experience really shows how broken the system is - you had to pay a third party service just to get basic information about your own benefits. But at least now others going through the same thing know there are options beyond endlessly trying to call Washington ESD. Thanks for following up with the outcome, that's really helpful for people who might be reading this later.

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Exactly! It's really frustrating that people have to resort to paying for services just to access benefits they're entitled to, but I'm glad there are solutions out there. The whole system definitely needs an overhaul - better communication, shorter wait times, and actual transparency about what's happening with claims. But in the meantime, at least people know they have options when they get stuck. Thanks for sharing your success story @Noah Ali - it gives hope to others dealing with the same nightmare!

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