Washington Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

One important thing nobody has mentioned - make sure you know the EXACT DATE you'll receive each payment. ESD will want to know this, and it matters for how they allocate the payments. If your HR department hasn't given you specific payment dates for each type of payment, ask them now before you file. Also, if your stock bonus is actually RSUs (restricted stock units) vesting, that's treated differently from a cash bonus. The timing of when RSUs vest vs when they're converted to cash can impact how ESD views them. Definitely apply on August 27th, not before. And set a reminder to complete your first weekly claim the following week - many people forget this step and it delays their benefits.

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You're right - I should get the exact dates from HR. And yes, I need to make sure I know what the stock bonus technically is (RSU vs cash bonus). I'll call our benefits department tomorrow and get all this clarified before my last day. Really appreciate everyone's help here!

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Just went through a similar situation last month! One thing that really helped me was getting everything in writing from HR before my last day. I asked them to provide a written breakdown of each payment type, the amounts, and the exact dates I'd receive them. This made filing my claim so much smoother because I could reference the official documents when answering ESD's questions. Also, when you file your claim, there's a section specifically for "separation payments" - don't just lump everything together. List each payment separately with its own description. The ESD adjudicator who reviews your claim will appreciate the clarity and it reduces the chance of delays or mistakes. Good luck with everything! The waiting period for those additional payments is frustrating, but at least you'll know exactly when your benefits should start flowing.

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This is really solid advice! I hadn't thought about asking HR for everything in writing, but that makes total sense. Having official documentation will definitely help when I'm filling out the ESD forms. I'm going to reach out to them this week to get that written breakdown of all the payments with dates. Thanks for sharing your experience - it's reassuring to hear from someone who just went through this process successfully!

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This whole discussion has been so reassuring! I've been on unemployment for about 5 weeks now and was already starting to worry about what happens when I eventually find work. Seeing Connor's situation and all the helpful responses really breaks down the process nicely. The main points I'm taking away are: report the new job on your next weekly claim, be completely honest about start dates, keep filing until you actually start work, then stop once you begin full-time employment. It's good to know the online system handles most of it without needing to make dreaded phone calls to ESD. Connor, huge congratulations on landing the job - that's awesome news! And thanks to everyone else who shared their experiences, especially the tips about documentation and being upfront about everything. This community is such a great resource for navigating these transitions!

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Thanks Liam! It's really encouraging to see how this thread has helped so many people feel more confident about the transition process. I was definitely overthinking it at first, but everyone's advice here made it clear that being honest and following the weekly claim prompts is really all you need to do. The community support has been incredible - from practical tips about documentation to just the reassurance that this is a normal, manageable process. Good luck with your job search! Five weeks in can feel discouraging but hang in there - it sounds like you're well-prepared for when the right opportunity comes along. And you're absolutely right about avoiding those ESD phone calls if possible - the online system really does make it much simpler!

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This has been such an informative thread! I'm currently on week 3 of unemployment and already thinking ahead to when I hopefully land a new position. It's really comforting to see how straightforward the process actually is - just report honestly on your weekly claim when you get the job, keep filing until you start work, then stop once you begin full-time employment. Connor, congratulations on your new job! It must feel amazing after 8 weeks of searching. I'm also really appreciating all the practical tips here like taking screenshots for documentation and the reminder that Washington ESD will find out about employment eventually anyway through their wage matching system. The honesty-is-the-best-policy approach definitely seems like the way to go. Thanks to everyone for sharing their experiences - it's making what seemed like a potentially complicated process feel much more manageable!

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I've been having the same login issues with SecureAccess for my PFML claim! Started having problems Wednesday and thought it was just me. Really appreciate everyone sharing the info about the maintenance window - I had no idea that was happening since I don't follow them on Twitter. The deadline extension is such a relief too. I'm going to try some of the suggestions here like using Firefox instead of Chrome and going directly to paidleave.wa.gov once the system is back up tomorrow evening. It's frustrating how poorly they communicate these outages, but at least we're all helping each other figure it out!

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Same here! I've been stuck since Wednesday too and was starting to panic about missing my claim deadline. This community has been so helpful - I never would have known about the maintenance or deadline extension without everyone sharing info. It's ridiculous that we have to rely on random Twitter posts and community forums to find out when their system is down. I'm definitely going to try the Firefox suggestion and the early morning login tip once everything is back online. Thanks for confirming I'm not alone in this mess!

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I've been having the exact same problem since Tuesday! Really glad to see I'm not the only one struggling with this. The SecureAccess login has been giving me that same "Unable to process your request" error every time I try to file my weekly PFML claim. I was getting really worried about missing the deadline, but seeing all the helpful info in this thread about the maintenance window and deadline extension is such a relief. Thanks to everyone who shared the Twitter updates and phone numbers - I never would have known about any of this otherwise. ESD really needs to do better about communicating these outages on their main website instead of just buried Twitter posts. I'm going to try the Firefox browser suggestion and going directly to paidleave.wa.gov once the system is back up tomorrow evening. Hopefully we can all get our claims filed without any more issues!

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I just went through this EXACT situation last week! Same thing - weeks showing disqualified with absolutely zero letters or explanations anywhere in my account. I spent 3 days panicking and checking every section of the ESD website multiple times. Finally got through to them on Thursday morning (called right at 8:01 AM) and it turned out to be a system glitch where my wage verification got stuck in some kind of processing loop. The agent said she's been seeing this issue a lot lately - something about their system update in February causing problems with new claims. She fixed it in literally 2 minutes and all my payments were released the next day. Definitely call them ASAP - don't waste time trying to figure it out online like I did. The "disqualified" status in these cases almost never means you actually did anything wrong!

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Nina, this gives me so much hope! It's reassuring to hear that someone just dealt with this last week and got it resolved so quickly once they actually got through to ESD. The fact that it was just a system glitch from their February update makes total sense - that's right around when I got laid off and started my claim. I'm definitely going to call first thing tomorrow morning and not waste any more time trying to troubleshoot this online. Thanks for sharing your experience - it really helps to know that the "disqualified" status doesn't actually mean we did something wrong!

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I'm a newcomer here but dealing with this exact same frustrating situation! Just filed my third weekly claim and all three weeks show "disqualified" with zero explanation letters anywhere in my account. Reading through everyone's experiences here has been incredibly helpful - it's such a relief to know this is a widespread system issue and not something I messed up on my application. I'm definitely going to try the 8:02 AM calling strategy that Emma mentioned and use the specific wording about "disqualified weeks with zero decision letters." It's ridiculous that we have to jump through all these hoops just to talk to someone about a system glitch, but at least now I know what to expect when I call. Thanks to everyone who shared their experiences - this thread is way more helpful than anything on the official ESD website!

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I'm in a similar situation - getting laid off next month with an $11,000 severance package. This thread has been incredibly reassuring! I was also worried about the all-or-nothing scenario, but hearing from people who actually went through this process shows that Washington ESD handles it much more reasonably than I expected. The proration method where you still get partial UI benefits during the severance weeks makes total sense financially. One question I haven't seen addressed - does it matter if part of my severance includes accelerated vesting of stock options, or does Washington ESD only care about the cash portion? I want to make sure I report everything correctly from the start to avoid any complications down the road.

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Great question about the stock options! I went through something similar last year with my severance package that included both cash and accelerated stock vesting. Washington ESD typically only considers the cash portion of severance for UI benefit calculations - the stock option acceleration is usually treated separately since it's not immediate income. However, I'd strongly recommend being completely transparent about all components when you file your initial claim. When I spoke with Washington ESD (took a few tries to get through), they told me to report the cash amount for the severance calculation and note the stock component separately. The stock vesting didn't affect my weekly benefit reduction at all, but they appreciated having the full picture upfront. Better to over-disclose than have questions come up later during an audit or review.

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@Fatima Al-Hashemi This is super helpful information about the stock component! I was worried I d'have to somehow calculate the value of accelerated vesting and include it in the severance proration. Knowing that Washington ESD typically only looks at the cash portion for benefit calculations makes this much less complicated. I ll'definitely follow your advice about being completely transparent when filing - better to give them too much information than not enough. Did you have to provide any specific documentation about the stock options, or was it sufficient to just mention them when reporting? I want to make sure I have everything organized before I file my claim.

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