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To answer your question about Saturday hours - no, ESD is not open on weekends. Their hours are Monday-Friday, 8 AM to 4 PM. However, the automated phone system and eServices website are available 24/7 for filing weekly claims and checking status. One more tip: if your issue is about work separation details specifically, make sure you're prepared to discuss how your situation fits within ESD's eligibility guidelines. For example, if you were laid off due to lack of work, that's straightforward. But if there was any hint of performance issues or voluntary quit elements, you'll need to be very clear about the circumstances. The more prepared you are when you do reach someone, the more likely they can resolve your issue in one call.
That's actually a common scenario. If you gave notice but were terminated immediately, that's generally considered a layoff, not a quit, for unemployment purposes. The key is that the employer made the final decision to end the employment relationship sooner than your notice period. When you speak to an agent, explain exactly that sequence of events, and specify the date you gave notice and the date they ended your employment. This distinction is important because it affects eligibility.
I check eServices obsessively - multiple times a day. There are no alerts, action items, or new correspondence. The last thing in my correspondence folder is the confirmation that they received my additional documentation back in March. That's part of what's so frustrating - there's literally nothing for me to respond to or act on.
wait so ur supposed to file EVERY week?? i thought it was once a month lol
Yes, unemployment claims must be filed weekly in Washington state. You need to submit your claim every week that you want to receive benefits, and you need to complete and document 3 job search activities per week. If you've been filing monthly, you've likely missed several weeks of potential benefits and should contact ESD immediately.
Yes! It finally went away yesterday and I got my payment deposited this morning. So glad I didn't resubmit and create a mess. Thanks everyone for the help!
One more important thing: keep detailed records of WHEN you worked (dates and hours), HOW MUCH you earned (screenshots from the app are good), and be consistent in your reporting. In 2025, ESD is conducting more income verification audits, especially for gig workers. If they determine you've been misreporting (even accidentally), you could face an overpayment situation AND potential disqualification period.
Does anyone know if multi-apping affects how ESD looks at your availability? I sometimes run both DoorDash and UberEats at the same time to maximize earnings during my 2-hour delivery window. Would ESD consider that as working more hours since I'm using two apps, even though I'm only actually delivering for 2 hours total?
Great question. What matters to ESD is the actual hours you're working, not how many platforms you're using simultaneously. So if you're multi-apping for 2 hours, that's still 2 hours of work. Just make sure you're reporting the combined earnings from all platforms for the correct week. The key requirement is that you remain available for suitable full-time work in your regular occupation.
If you're still worried about it, try calling ESD directly to confirm. I know it's basically impossible to get through to them these days with their phone lines constantly busy. I found a service called Claimyr (claimyr.com) that got me connected to an ESD agent in about 20 minutes after trying for days on my own. They have a video demo at https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 that shows how it works. The agent I spoke with cleared up several questions I had about reporting hours. Definitely worth it for peace of mind.
Thank you for the tip! I'll check it out if I have more questions. For now, it sounds like rounding to the nearest hour (13 in my case) is the way to go.
my friend got an overpayment notice bc her boss reported diff hours than she did its such a mess!! make sure ur tracking exactly what u work so u can prove it if they come after u later
This is an excellent point. Always keep your own records of exactly when you worked, including screenshots of your timesheet or clock-in/out times. ESD sometimes cross-references with employer reports months later.
Quick update on timeframes - I've been tracking adjudication times across various unemployment forums, and it appears ESD is currently averaging 7-9 weeks for cases involving termination with disputed circumstances. Safety whistleblower cases like yours tend to receive favorable outcomes, but they do require more thorough investigation. If your financial situation is becoming dire, when you do speak with an ESD representative (whether through regular channels or using a service to get through), specifically mention "financial hardship" and ask if your claim can be expedited. They have protocols for prioritizing claims where claimants are at risk of losing housing or utilities.
THIS!! When you finally get through to someone, use those exact words - "financial hardship" and "expedite request" - it triggers specific actions on their end. The system is designed to move slowly unless you know the right terminology to push things along.
Thanks everyone for the advice! I called my state rep's office this morning, and their staff was really helpful. They took down all my info and said they'd reach out to ESD on my behalf. I'm also going to try getting through to ESD directly tomorrow using that Claimyr service that a couple of you mentioned. Will update once I know more. Really appreciate all the support - it's been a stressful few weeks.
ya sure this works for SOME people but i tried calling the governors office TWICE last month and still nothing!! my claim has been stuck since january and nobody will help me. this state is a joke
I'm sorry to hear about your experience. If you've already tried the Governor's office without success, you might want to consider contacting the Office of the Washington State Unemployment Insurance Ombuds at unemployment.ombuds@esd.wa.gov. The Ombuds office was specifically created to help resolve particularly difficult claim situations. Include your name, contact information, and claim ID in your email, along with a brief timeline of your attempts to resolve the issue so far.
Congrats on getting movement! I remember when my claim was stuck last year I was literally losing sleep every night. One thing to keep in mind - sometimes they'll say they're assigning an adjudicator but then nothing happens for another week. In my case, I had to do a follow-up call to the Governor's office after about 8 days of silence. The second call is what finally got things moving. Just sharing in case anyone else tries this method and doesn't get immediate results like you did.
Thanks for the heads up! I'm marking my calendar for one week from today. If I don't see movement by then, I'll definitely follow up. The ESD person who called me seemed pretty confident things would move quickly, but I've learned not to trust anything when it comes to unemployment processing timelines...
One more tip - while those status changes are typically positive signs, it's also a good time to check your correspondence in eServices. Sometimes they'll request additional information while the status is changing, and those notices can be easy to miss. Make sure you're checking both your dashboard AND your correspondence/letters section daily.
I'm in the same boat right now! 6 weeks pending and just started doing Amazon Flex deliveries to keep the lights on. This thread is super helpful because I wasn't sure about reporting either. Has anyone here had their claim denied AFTER waiting this long? That's my biggest fear.
It's uncommon but it can happen. The good news is that even if you're denied, you can appeal the decision. The important thing is to keep filing your weekly claims on time and reporting all earnings accurately. If you are denied, you'll receive a letter explaining why, and you have 30 days to file an appeal with OAH (Office of Administrative Hearings).
Update: I called ESD this morning (actually got through after 2 hours on hold!) and the agent confirmed I should definitely report all DoorDash earnings on my weekly claims. She also told me my claim is pending because they're waiting for verification from my previous employer who hasn't responded yet. She put a note in my file to expedite it, so fingers crossed something happens soon. Thanks everyone for the advice!
That's awesome you got through! Did you do anything special or just keep calling? I've been trying for weeks with no luck.
Honestly, I just got lucky. Called right when they opened at 8am and waited forever. The agent did mention that Mondays and Tuesdays are their busiest days, so maybe try later in the week?
Emma Swift
Don't listen to these ppl saying its normal. It's NOT normal! You need to call ESD asap bc they might have sent ur backpay to the wrong account or a ReliaCard. This happened 2 my friend n she never got her money bc she waited 2 long to report it. The system is totally broken n they make these "mistakes" on purpose hoping ppl don't notice!!! The govt doesn't want to pay us what they owe!!
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Tyler Lefleur
•While it's always good to be vigilant about your benefits, this delay is actually quite common with ESD backpay processing. The system does typically process current and back payments separately. If the OP verified their payment information is correct in eServices and the payment status shows 'paid', there's a high probability the money is simply in processing. Waiting a few more business days before calling is reasonable advice.
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Emma Swift
•Whatever!! My cousin waited n waited n NEVER got his money. But sure, trust the broken system if u want! 🙄
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Isabella Tucker
Just wanted to update you all - my backpay finally hit my account this morning! It came as one lump sum for all 4 weeks. Exactly 6 business days after showing 'paid' in the system. Such a relief! Thanks for all the reassurance that this was normal - saved me a lot of stress.
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Tyler Lefleur
•Great news! Thanks for updating the thread - it's helpful for others who might find themselves in the same situation. Glad it worked out as expected.
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Madeline Blaze
•congrats!!! now u can catch up on bills! ESD is so frustrating but at least u got ur money finally!!!
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