Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Aaron Lee

ok but has anyone actually tried that claimyr thing the person mentioned? seems sketchy to me... how does it actually work?

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It's not sketchy - they basically use a system that continuously redials ESD and then connects you when they get through. Saved me hours of frustration. They don't access your personal information or anything, just connect you to ESD directly.

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i tried it last week actualy. it did get me thru to a real person but the ESD agent was still useless. said they couldnt do anything for my adjudication and i just had to wait. so it gets u thru but doesnt solve the actual problems with ESD!!

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Quick update on my earlier comment - I've noticed ESD sometimes processes claims in batches. If you filed your initial claim at the end of a week or during a holiday period, it might take a bit longer. Those who file right at the beginning of a business week sometimes get processed faster. Also, while you're waiting, make absolutely sure you're still filing your weekly claims correctly. The biggest mistake I see people make is they stop filing weekly certifications while in adjudication, and then they have to go through an additional process to backdate those claims.

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Oh that's a good point about the weekly claims - I have been keeping up with those. I actually filed on a Wednesday, so maybe that's part of why it's taking a bit longer? Fingers crossed it resolves soon.

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Just to clarify something important that hasn't been mentioned yet: even though you didn't receive benefits during your severance period due to excess earnings, those weeks DID count toward your benefit year and one of them should have satisfied your waiting week requirement. This means once your eligible weekly claims begin (with no/low earnings), you should receive payment for that first eligible week without another waiting period. You should see payment within 2-3 business days after filing your first eligible weekly claim. If you filed on Sunday for the previous week and had no earnings to report, you should see payment by Wednesday or Thursday at the latest.

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That's really helpful to know! I've been filing consistently every Sunday, so based on what you're saying, I should see my first payment this week. I'll check my account tomorrow and see if anything has been processed yet.

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Also make sure your looking at the right page on eServices! My friend thought she wasnt getting benefits for like a month because she was only looking at the main page summary thing. You gotta click through to see the detailed payment history sometimes to see if money is pending or has been sent to your card/bank.

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Quick update on my suggestion earlier - after you file the appeal, you should get assigned an appeal date/time. Don't wait for this! Keep trying to reach ESD directly because they can often fix it faster than the appeal process. The appeal is just a backup plan to protect your rights while you try to get it fixed the quicker way.

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That makes a lot of sense. I'll try using that Claimyr service someone mentioned to get through to an agent while also filing the appeal as backup. Thank you!

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One last tip - when you do reach an ESD agent, ask them to check specifically for an "identity verification flag" or "payment block" on your account. Using those exact terms helps them understand what to look for. Also request that they make notes in your file about your contact attempt and what was discussed. This creates a paper trail showing you've been actively trying to resolve the issue.

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Perfect! I'll use those exact terms when I talk to them. Thank you all so much for the help - I was feeling completely lost before posting here.

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ESD is such a mess with this stuff. why don't they just have a simple edit button like every other website in existence?? they make everything 10x harder than it needs to be. i've been on unemployment twice and both times had issues that took forever to resolve. good luck getting through to anyone who can actually help! the whole system is designed to make you give up.

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While the system definitely has issues, in this case there's actually a good reason for not having a simple edit button - it's to prevent fraud and maintain an audit trail. Any changes need to be documented and reviewed. But I agree they could make the correction process more transparent and easier to find!

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Update: I submitted a detailed message through eServices yesterday explaining my mistakes. This morning I got a call from an ESD agent who helped me update my information! She said the date correction was simple and that they deal with these kinds of mistakes all the time. She also said I should continue filing my weekly claims as normal and that this shouldn't cause any delays in processing my claim. Just wanted to update in case anyone else runs into this problem. Thanks for all the help everyone!

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Just wondering - have you been doing your job search activities while on your current claim? I'm asking because I knew someone who got denied a new claim because they hadn't been keeping up with their job search requirements on their prior claim. ESD can be really picky about that stuff. Maybe double-check your WorkSource account to make sure everything's up to date before applying for the new claim.

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Yes, I've been doing my 3 job search activities every week and logging them. I've actually had several interviews but haven't landed a position yet. The job market in my field has been really tough lately. Thanks for the reminder though - I'll double check my WorkSource account is all current before I apply for the new claim.

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One additional thing to consider: Your weekly benefit amount on your new claim will be calculated based on your highest-earning quarters during the base year. Since you worked from September 2023 to March 2024, those quarters will determine your new benefit amount. If you were earning more at this recent job than you were before your first claim, your weekly benefit amount might actually increase. Conversely, if you were earning less, your new weekly amount might be lower. Also, start gathering documentation of your employment now - pay stubs, employment verification letter, contact info for HR at your last employer. Having these ready when you file your new claim on July 28th will help prevent delays in processing.

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That's really helpful advice! My recent job actually paid better than my previous one, so hopefully my benefit amount will be a bit higher. I'll start organizing my pay stubs and employment documents now so I have everything ready to go. Really appreciate all the information everyone's provided!

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KEEP CALLING THAT NUMBER!!!! Don't give up! I got this same message and it took me 47 CALLS to get through. The system is DESIGNED to make you give up. Once I finally got through, the agent took care of it in 10 minutes. They asked for my ID and last paystub. Had to email photos of them while on the phone. Benefits started 5 days later. DON'T listen to people saying to wait or that WorkSource can help. ONLY THE OSI TEAM can fix this and you MUST get through on that number!!!

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This is a bit dramatic. Yes, you need to contact OSI, but the system isn't 'designed' to make you give up. They're just understaffed. I got through after about 15 calls spread over 2 days, just by calling right when they opened at 8am.

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Any update? Were you able to get through to OSI? Curious how it worked out since I'm helping my brother with the same issue right now.

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Amara Eze

Finally got through yesterday! Used that Claimyr service someone mentioned and it worked pretty well. The agent said it was flagged because my previous employer had a different address on file than what I entered (I moved during my employment). They just had me email a copy of my driver's license and a utility bill for verification. Said it should be resolved in 3-5 business days. Thanks for checking in!

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just wondering did u get laid off or fired? bcuz if u got fired they have to investigate if it was for misconduct which takes way longer than a normal adjudication

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Definitely laid off - our whole crew got cut when project funding fell through. My employer confirmed that in their response to ESD. That's why I'm confused about why it's taking so long.

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@original poster - Just wanted to follow up. The fact that you were part of a larger layoff should actually work in your favor. When multiple claims come in from the same employer around the same time, ESD can verify the separation circumstance more easily. One thing to be aware of - even though you're in adjudication, you should have received a monetary determination letter showing what your weekly benefit amount would be IF approved. Have you received that at least? If not, that could indicate a wage verification issue that needs addressing.

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Yes, I did get the monetary determination letter showing I'd get $825/week if approved. So I guess that part is fine. Just waiting on the adjudication to complete. Thanks for checking back!

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Lucy Lam

Based on everything you've shared, it sounds like one of two things is happening:\n\n1. Your claim has an adjudication issue that hasn't been properly communicated to you (possibly employer-related)\n2. There was a technical error or misunderstanding in how you completed your weekly claim\n\nEither way, speaking with an ESD representative is your best next step. Continue filing weekly claims, document everything carefully, and keep all evidence of your job search activities. If this does turn into an appeal situation, having thorough documentation will be crucial.\n\nOnce you speak with ESD, if they tell you there's an adjudication issue, ask for the specific issue code and estimated timeframe. This will help you understand what's happening and when to expect resolution.

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Thank you so much for all this information. I'm going to try reaching ESD again tomorrow morning right when they open. If I can't get through after a few more attempts, I might try that Claimyr service someone mentioned. I'll update here once I find out what's going on with my claim.

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That's exactly right. And while waiting for TB approval, you should also: 1. Contact your chosen school/training program and get documentation about the program (course list, duration, expected completion date) 2. Get labor market information showing your chosen field is in-demand (WorkSource can help with this) 3. Prepare a statement explaining why this training will help you become employed 4. Document any skills gaps between your current qualifications and jobs you're seeking One more important thing: TB has specific enrollment timing requirements. You generally must begin training within the calendar quarter following your TB application or the quarter after that. So timing matters significantly.

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Excellent advice. I'd add that when I went through this process, WorkSource was incredibly helpful with the labor market information piece. They have access to detailed reports that show which occupations are considered in-demand for your specific area. Getting this documentation from them rather than trying to compile it yourself made a big difference in my approval process.

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btw another option nobody mentioned is deferring student loans while ur unemployed. helped me survive the gap between benefits. just saying

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That's a great point - I do have some student loans I could look into deferring. Every little bit helps during this transition. Thanks for the suggestion!

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One thing nobody mentioned yet - if ur boss is just THREATENING to protest but hasn't actually done it yet, maybe try talking to them? sometimes they dont realize u can see texts saying it was a downsizing. might be worth calling them to point out that u have proof it wasnt for cause and see if theyll back off

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That's actually a really good idea. I was so stressed I didn't even think about just talking to them directly. I'll try reaching out tomorrow and see if they're willing to reconsider.

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Just to follow up on my earlier comment - if your employer does file an appeal and you receive a notice of overpayment, remember you have three options: 1. Pay the full amount 2. Request a payment plan 3. Request an overpayment waiver The waiver is important - ESD can waive repayment if it wasn't your fault AND it would cause financial hardship to repay. Based on what you've shared, you would have a strong case for a waiver if it comes to that. But first, focus on preparing for the possibility of an appeal hearing. With your text evidence showing you were laid off due to downsizing, you have a strong case.

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Great advice about the waiver option. I'd add that if it goes to an appeal hearing, OP should be prepared to explain exactly what happened during the separation from employment. Judges appreciate clear, chronological explanations with specific dates and events. And definitely mention that text message early in your testimony!

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