How to correct ESD application mistakes without reapplying? No options showing in my account
I'm freaking out right now because I realized I made a pretty significant mistake on my initial unemployment application. I accidentally listed my last day of work as March 14th instead of March 4th, 2025. I also messed up some of my previous employer information and now I'm worried this will delay my benefits or get me denied altogether. I've been trying to find a way to correct this in my ESD account but there's no edit option anywhere! When I called, the automated system didn't have any options for fixing application errors. Do I need to completely start over with a new application? Will this look suspicious? Has anyone successfully fixed mistakes on their application without major issues? I really can't afford delays right now since rent is due in 2 weeks.
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Miguel Castro
You don't need to reapply completely - that would actually cause more problems. What you need to do is submit a message through your eServices account. Log in, go to your dashboard, click on 'Send a message' (it's under the Communications section), then choose 'Claims Questions' from the dropdown menu. Explain exactly what information was incorrect and provide the correct details. Be very specific about what needs to be changed. They'll update it manually on their end. I had to correct my separation reason this way last year and it took about 5 business days to get fixed.
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Ava Martinez
•Thank you so much! I looked again and found the Send a Message option (it was hiding at the bottom of my screen). Should I continue filing my weekly claims while waiting for them to fix my application? I'm worried about claiming benefits with incorrect information on file.
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Zainab Abdulrahman
DO NOT REAPPLY!! They will flag your account for fraud investigation if you have multiple applications in the system! I made this mistake last summer and ended up with a 6-week delay while they investigated. Your best bet is calling them directly and speaking to an agent who can make the correction immediately rather than waiting for them to respond to messages. The problem is actually getting through to someone...
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Connor Byrne
•u can try Claimyr, i used it last month when i couldnt get thru to esd for 2 weeks straight. it basically holds ur place in line and calls u back when an agent is available. saved me hours of being on hold. their website is claimyr.com and they have a video showing how it works here: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. only thing that actually worked for me after trying for days
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Yara Elias
To properly correct application mistakes, you have three options: 1. Send a detailed message through eServices (Claims Questions category) 2. Upload a letter explaining the corrections through the document upload feature 3. Speak with an agent who can make real-time corrections Whichever method you choose, continue filing your weekly claims without interruption. Stopping your weekly claims can cause bigger problems than the original error. The date correction you mentioned is relatively minor and common - ESD deals with these kinds of corrections routinely. If your initial claim is approved before the correction is processed, you may receive benefits based on the incorrect information. Don't worry - they'll adjust afterwards if needed. The key is maintaining your claim status while the correction is being processed.
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QuantumQuasar
•my brother had somthing similar happen and he just kept filing weekly and everything worked out fine. they ended up fixing it without him even doing anything cause his paystubs showed the right info.
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Keisha Jackson
I was panicing about the same thing two months ago! I put my birthdate wrong (typed 1978 instead of 1987) and also messed up my work history dates. I tried calling for THREE DAYS with no luck, then finally just went in person to my local WorkSource office. The person there couldn't fix it directly but they have a special phone line to ESD and got me through to someone who fixed it while I waited. If you're still having trouble after trying the message system, try the in-person WorkSource route! Worked for me when nothing else did.
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Ava Martinez
•That's a great idea! I didn't realize WorkSource could help with this. There's an office about 20 minutes from me, so I might try that if I don't hear back through the message system in a few days. Did you need an appointment or did you just walk in?
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Paolo Moretti
ESD is such a mess with this stuff. why don't they just have a simple edit button like every other website in existence?? they make everything 10x harder than it needs to be. i've been on unemployment twice and both times had issues that took forever to resolve. good luck getting through to anyone who can actually help! the whole system is designed to make you give up.
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Miguel Castro
•While the system definitely has issues, in this case there's actually a good reason for not having a simple edit button - it's to prevent fraud and maintain an audit trail. Any changes need to be documented and reviewed. But I agree they could make the correction process more transparent and easier to find!
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Ava Martinez
Update: I submitted a detailed message through eServices yesterday explaining my mistakes. This morning I got a call from an ESD agent who helped me update my information! She said the date correction was simple and that they deal with these kinds of mistakes all the time. She also said I should continue filing my weekly claims as normal and that this shouldn't cause any delays in processing my claim. Just wanted to update in case anyone else runs into this problem. Thanks for all the help everyone!
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