Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Noah Lee

I'm in the same boat right now! 6 weeks pending and just started doing Amazon Flex deliveries to keep the lights on. This thread is super helpful because I wasn't sure about reporting either. Has anyone here had their claim denied AFTER waiting this long? That's my biggest fear.

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It's uncommon but it can happen. The good news is that even if you're denied, you can appeal the decision. The important thing is to keep filing your weekly claims on time and reporting all earnings accurately. If you are denied, you'll receive a letter explaining why, and you have 30 days to file an appeal with OAH (Office of Administrative Hearings).

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Update: I called ESD this morning (actually got through after 2 hours on hold!) and the agent confirmed I should definitely report all DoorDash earnings on my weekly claims. She also told me my claim is pending because they're waiting for verification from my previous employer who hasn't responded yet. She put a note in my file to expedite it, so fingers crossed something happens soon. Thanks everyone for the advice!

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Noah Lee

That's awesome you got through! Did you do anything special or just keep calling? I've been trying for weeks with no luck.

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Honestly, I just got lucky. Called right when they opened at 8am and waited forever. The agent did mention that Mondays and Tuesdays are their busiest days, so maybe try later in the week?

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Another thing to check: make sure your husband answered the "able and available for work" questions correctly on his weekly claim. If he indicated any limitations on his availability (like only willing to work certain hours or days), that can trigger a review process that delays payment. Also, verify that he didn't accidentally select "no" to the question about actively seeking work. These seemingly small details can cause unexpected delays. If you're approaching three weeks with no change in status and no clear issues in the account, then definitely try to speak with an ESD representative. The system isn't perfect at alerting you to all potential problems.

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Thank you! I'll double check with him about how he answered those questions. He's definitely been actively job searching, so hopefully he didn't accidentally click something wrong. If we don't see any change by next week, we'll definitely try to get through to someone at ESD to figure out what's going on.

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hey! just checking back - did ur husband get his payment yet? mine finally came through this morning and it took exactly 16 days from when i filed the initial claim. fingers crossed urs comes soon!!

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Yes! It finally went through yesterday! Status changed from pending to paid and the money was in our account this morning. Took just over 2 weeks total. Such a relief! Thanks everyone for the help and advice.

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Random question - did they give you any information about what to do about your taxes? When my identity was stolen for unemployment, the scammer collected benefits in 2021 and I got a 1099-G tax form for benefits I never received. It was a whole separate nightmare trying to get that corrected.

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Oh no, I hadn't even thought about that! They didn't mention anything about taxes. That's another thing to worry about... Was there a specific department you had to contact to fix the tax issue?

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Quick update on the mailing address I provided earlier - if you're specifically dealing with an identity theft situation (rather than just regular identity verification), you should use this contact information instead: Email: esdfraud@esd.wa.gov Fraud Hotline: 800-246-9763 Fax for Fraud Unit: 833-572-8423 (same as regular fax) Mail: Employment Security Department ATTN: Fraud Investigation PO Box 19018 Olympia, WA 98507-0018 Make sure to clearly mark all communications as "IDENTITY THEFT CASE" so they route it to the correct department. The fraud unit has different procedures than the regular identity verification process.

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This is important - the regular ID verification team and the fraud team are completely different departments. If your docs go to the wrong team, they'll sit unprocessed. I learned this the hard way!

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Is anyone else bothered by how ESD handles disability-related claims? They make everything so complicated and put the burden on us to prove everything when employers can just make up reasons to fire people. The whole system feels rigged against workers with disabilities.

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EXACTLY! The way ESD handles disability claims is BROKEN. They start from a position of suspicion instead of support. Plus, they expect detailed medical documentation but then make it nearly impossible to submit it properly. I've seen so many legitimate claims denied initially only to be approved on appeal when someone finally takes the time to review the evidence properly.

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how long ago did u get the voicemail? sometimes they only give u like 48 hrs to call back

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Just got it yesterday afternoon! They said I have until Friday to call back, so I have a couple days still.

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Just wanted to update - I checked with my neighbor who works for ESD (not in claims processing, but still has some insider info). She confirmed that payments filed anytime on Monday should process overnight and arrive Tuesday. The 4pm cutoff is actually for same-day processing, not next-day. So you should be fine as long as you get it done today!

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Oh that's such a relief! Thank you for checking. I'm still trying the phone system but knowing I have until the end of the day takes some pressure off.

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Liam Duke

UPDATE: ESD just posted on their website that they're experiencing technical difficulties with the phone claim system today. They recommend using eServices if possible, but also stated that anyone who attempts to file by phone today but encounters errors will still have their claims processed on time as long as they successfully file by Wednesday. They're also temporarily waiving the Monday filing deadline due to these issues.

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That's actually really good news! I'll keep trying today but it's nice to know they're acknowledging the problem and not penalizing us for their system issues. Thanks for sharing this update!

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THIS SYSTEM IS COMPLETELY BROKEN!!! I had a similar issue last year and spent WEEKS trying to get it fixed. Different agents told me different things EVERY TIME I called. One said I could backdate, another said no way, a third one said maybe but needed supervisor approval. It's like they make up the rules as they go along. I ended up having to go to my state representative's office for help getting it resolved. RIDICULOUS!!

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that sucks you had such a bad experience :( but fwiw ive always found them pretty reasonable when i explain my situation calmly. getting upset (even if justified!) sometimes makes them less willing to help.

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Update to my previous comment - I want to clarify that my experience is primarily with appeals, not direct ESD claims management. While family emergencies can qualify as good cause, the documentation requirements and approval process may vary by individual case examiner. The key is to restart your claim promptly and then request backdating with as much supporting evidence as possible.

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Thanks for the clarification. I appreciate everyone's help here. I've restarted my claim online and am now working on getting through to an agent about the backdating. Fingers crossed it works out!

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GOOD LUCK today!!!! Let us know how it goes. The ESD system is so frustrating sometimes but occasionally they get it right lol

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Thank you!! I'm so nervous but trying to stay calm. Will definitely update after the hearing.

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I JUST had a hearing last Thursday for a similar issue!!! Mine was reduction in hours too but different circumstances. The judge actually ruled in my favor ON THE SPOT which I wasn't expecting! Make sure you have your dates straight about when your hours were cut vs when you applied for school. My judge was super focused on the timeline of events. Judges know people need to support themselves so if you can show the hours cut made that impossible, you have a good chance!

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Oh wow, that's encouraging! I definitely know my timeline - hours were cut in January, I stuck it out hoping for improvement until late February, quit on March 3rd, and then applied for school courses starting in April. I'll make sure to emphasize this clear sequence. Thanks for sharing your success story!

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my cousin had this happen and he just didnt tell esd he started working until after he got his first check lol but thats probably fraud so dont do that just saying what some people do

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This is definitely unemployment fraud and can result in having to pay back all benefits plus penalties, and potentially even criminal charges. ESD regularly cross-references with employer reporting and tax records. Always report accurately on your weekly claims.

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Another option to consider: Some banks offer small short-term loans or advances for customers with direct deposit history. If you've had your unemployment benefits direct deposited, your bank might offer something to help bridge the gap. Credit unions especially tend to have more flexible options than big banks. Also, if you've been doing your job search activities through WorkSource, they sometimes have funds specifically to help with employment transition barriers - which could include the gap between starting work and first paycheck. Definitely ask about this specifically when you talk to your specialist.

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I bank with a credit union, so I'll definitely ask them about options. And I'll make sure to specifically ask about transition funds at WorkSource. I've been faithfully doing all my job search activities with them, so hopefully that helps. Thank you for these concrete suggestions!

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I know everyone hates this advice but keep trying the phone line first thing in the morning right when they open. That's literally the only time I've ever gotten through without waiting 3+ hours. Have all your paystubs ready when you call.

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Just to follow up on what I said earlier - one more thing to check: make sure you're looking at the right employer in your claim. If you worked multiple jobs during your base year, all of them should be listed. Sometimes the system doesn't connect all your employment history automatically. Also, if you can't find a way to message them through eServices, try filing an appeal of the determination. There should be appeal instructions either in your online account or in the determination letter they send you. When you appeal, you can submit your paystubs as evidence.

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NeonNova

Update: I finally got through to someone at ESD using that Claimyr service mentioned above. Turns out my employer had incorrectly reported me as a part-time worker for the last 6 months of my employment (despite my full-time hours). The agent helped me start a wage investigation and I uploaded all my paystubs. She said it would take 2-3 weeks for review but that it should be fixed if my documentation shows the correct hours. Thanks everyone for the help!

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glad u got it fixed!! 👍

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oh i 4got to mention if ur using the GI Bill that doesnt count against ur unemployment. some ppl think it does but it dont. u can collect both at same time

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This is correct. GI Bill benefits are for education and don't impact your unemployment eligibility or benefit amount. However, if you're attending school full-time, ESD might question your availability for work, so be prepared to explain how you're still able and available to accept full-time employment while attending school.

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