
Ask the community...
Another thing to check: make sure your husband answered the "able and available for work" questions correctly on his weekly claim. If he indicated any limitations on his availability (like only willing to work certain hours or days), that can trigger a review process that delays payment. Also, verify that he didn't accidentally select "no" to the question about actively seeking work. These seemingly small details can cause unexpected delays. If you're approaching three weeks with no change in status and no clear issues in the account, then definitely try to speak with an ESD representative. The system isn't perfect at alerting you to all potential problems.
Thank you! I'll double check with him about how he answered those questions. He's definitely been actively job searching, so hopefully he didn't accidentally click something wrong. If we don't see any change by next week, we'll definitely try to get through to someone at ESD to figure out what's going on.
hey! just checking back - did ur husband get his payment yet? mine finally came through this morning and it took exactly 16 days from when i filed the initial claim. fingers crossed urs comes soon!!
Random question - did they give you any information about what to do about your taxes? When my identity was stolen for unemployment, the scammer collected benefits in 2021 and I got a 1099-G tax form for benefits I never received. It was a whole separate nightmare trying to get that corrected.
Quick update on the mailing address I provided earlier - if you're specifically dealing with an identity theft situation (rather than just regular identity verification), you should use this contact information instead: Email: esdfraud@esd.wa.gov Fraud Hotline: 800-246-9763 Fax for Fraud Unit: 833-572-8423 (same as regular fax) Mail: Employment Security Department ATTN: Fraud Investigation PO Box 19018 Olympia, WA 98507-0018 Make sure to clearly mark all communications as "IDENTITY THEFT CASE" so they route it to the correct department. The fraud unit has different procedures than the regular identity verification process.
Is anyone else bothered by how ESD handles disability-related claims? They make everything so complicated and put the burden on us to prove everything when employers can just make up reasons to fire people. The whole system feels rigged against workers with disabilities.
EXACTLY! The way ESD handles disability claims is BROKEN. They start from a position of suspicion instead of support. Plus, they expect detailed medical documentation but then make it nearly impossible to submit it properly. I've seen so many legitimate claims denied initially only to be approved on appeal when someone finally takes the time to review the evidence properly.
Just wanted to update - I checked with my neighbor who works for ESD (not in claims processing, but still has some insider info). She confirmed that payments filed anytime on Monday should process overnight and arrive Tuesday. The 4pm cutoff is actually for same-day processing, not next-day. So you should be fine as long as you get it done today!
UPDATE: ESD just posted on their website that they're experiencing technical difficulties with the phone claim system today. They recommend using eServices if possible, but also stated that anyone who attempts to file by phone today but encounters errors will still have their claims processed on time as long as they successfully file by Wednesday. They're also temporarily waiving the Monday filing deadline due to these issues.
THIS SYSTEM IS COMPLETELY BROKEN!!! I had a similar issue last year and spent WEEKS trying to get it fixed. Different agents told me different things EVERY TIME I called. One said I could backdate, another said no way, a third one said maybe but needed supervisor approval. It's like they make up the rules as they go along. I ended up having to go to my state representative's office for help getting it resolved. RIDICULOUS!!
Update to my previous comment - I want to clarify that my experience is primarily with appeals, not direct ESD claims management. While family emergencies can qualify as good cause, the documentation requirements and approval process may vary by individual case examiner. The key is to restart your claim promptly and then request backdating with as much supporting evidence as possible.
GOOD LUCK today!!!! Let us know how it goes. The ESD system is so frustrating sometimes but occasionally they get it right lol
I JUST had a hearing last Thursday for a similar issue!!! Mine was reduction in hours too but different circumstances. The judge actually ruled in my favor ON THE SPOT which I wasn't expecting! Make sure you have your dates straight about when your hours were cut vs when you applied for school. My judge was super focused on the timeline of events. Judges know people need to support themselves so if you can show the hours cut made that impossible, you have a good chance!
Oh wow, that's encouraging! I definitely know my timeline - hours were cut in January, I stuck it out hoping for improvement until late February, quit on March 3rd, and then applied for school courses starting in April. I'll make sure to emphasize this clear sequence. Thanks for sharing your success story!
my cousin had this happen and he just didnt tell esd he started working until after he got his first check lol but thats probably fraud so dont do that just saying what some people do
Another option to consider: Some banks offer small short-term loans or advances for customers with direct deposit history. If you've had your unemployment benefits direct deposited, your bank might offer something to help bridge the gap. Credit unions especially tend to have more flexible options than big banks. Also, if you've been doing your job search activities through WorkSource, they sometimes have funds specifically to help with employment transition barriers - which could include the gap between starting work and first paycheck. Definitely ask about this specifically when you talk to your specialist.
I know everyone hates this advice but keep trying the phone line first thing in the morning right when they open. That's literally the only time I've ever gotten through without waiting 3+ hours. Have all your paystubs ready when you call.
Just to follow up on what I said earlier - one more thing to check: make sure you're looking at the right employer in your claim. If you worked multiple jobs during your base year, all of them should be listed. Sometimes the system doesn't connect all your employment history automatically. Also, if you can't find a way to message them through eServices, try filing an appeal of the determination. There should be appeal instructions either in your online account or in the determination letter they send you. When you appeal, you can submit your paystubs as evidence.
Update: I finally got through to someone at ESD using that Claimyr service mentioned above. Turns out my employer had incorrectly reported me as a part-time worker for the last 6 months of my employment (despite my full-time hours). The agent helped me start a wage investigation and I uploaded all my paystubs. She said it would take 2-3 weeks for review but that it should be fixed if my documentation shows the correct hours. Thanks everyone for the help!
oh i 4got to mention if ur using the GI Bill that doesnt count against ur unemployment. some ppl think it does but it dont. u can collect both at same time
This is correct. GI Bill benefits are for education and don't impact your unemployment eligibility or benefit amount. However, if you're attending school full-time, ESD might question your availability for work, so be prepared to explain how you're still able and available to accept full-time employment while attending school.
Noah Lee
I'm in the same boat right now! 6 weeks pending and just started doing Amazon Flex deliveries to keep the lights on. This thread is super helpful because I wasn't sure about reporting either. Has anyone here had their claim denied AFTER waiting this long? That's my biggest fear.
0 coins
Faith Kingston
•It's uncommon but it can happen. The good news is that even if you're denied, you can appeal the decision. The important thing is to keep filing your weekly claims on time and reporting all earnings accurately. If you are denied, you'll receive a letter explaining why, and you have 30 days to file an appeal with OAH (Office of Administrative Hearings).
0 coins
Diego Fisher
Update: I called ESD this morning (actually got through after 2 hours on hold!) and the agent confirmed I should definitely report all DoorDash earnings on my weekly claims. She also told me my claim is pending because they're waiting for verification from my previous employer who hasn't responded yet. She put a note in my file to expedite it, so fingers crossed something happens soon. Thanks everyone for the advice!
0 coins
Noah Lee
•That's awesome you got through! Did you do anything special or just keep calling? I've been trying for weeks with no luck.
0 coins
Diego Fisher
•Honestly, I just got lucky. Called right when they opened at 8am and waited forever. The agent did mention that Mondays and Tuesdays are their busiest days, so maybe try later in the week?
0 coins