Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

This thread has been incredibly informative! I'm a newcomer to unemployment benefits and seeing "Processing-IVR" on my claim this morning sent me into a panic. Reading through everyone's experiences here really helps clarify that it's just a technical status indicating phone system interaction, not something to immediately worry about. Sofia, thank you so much for updating with your resolution - it's such a relief to see a success story! The fact that your real issue was a hidden employer response problem that wasn't visible in your account is really important for others to know. Connor's troubleshooting checklist is also fantastic - I'm going to work through all those steps. It's amazing how this community comes together to help each other navigate such a confusing system. Thanks everyone for sharing your knowledge and experiences!

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Nalani, I completely understand that panic feeling when you see an unfamiliar status! I'm still pretty new to all this unemployment stuff myself, and this thread has been such a lifesaver for understanding what's actually happening. It's really reassuring to see how many people have dealt with the same "Processing-IVR" status and that it's just a normal part of the system when you use the phone instead of the website. Sofia's story really shows how important it is to stay on top of things if payments get delayed - I never would have thought to look for hidden employer issues like that! This community is amazing for helping people like us figure out this confusing system. Hope your claim processes smoothly and you don't have to deal with any of the more complicated issues that others have faced!

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I'm new to unemployment benefits and just saw "Processing-IVR" appear on my claim today after I called to verify my identity yesterday. This thread is so helpful - I was getting really worried about what it meant! Reading everyone's experiences here, especially Sofia's success story, gives me hope that this is just a normal part of the process when you interact with ESD by phone instead of online. It's reassuring to know that the status itself isn't the problem, but I'll definitely keep Connor's checklist in mind and be proactive about calling if my payments don't come through in a reasonable timeframe. Thank you all for sharing your knowledge and experiences - this community is invaluable for navigating such a confusing system!

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Hope this helps everyone! The key is persistence and having multiple strategies. Don't rely on just one approach - try calling at different times, use the messaging system, and consider services like Claimyr if you're really stuck.

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Thanks everyone for all the advice! I feel much more prepared to tackle this now.

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Good luck! Remember that most issues do get resolved eventually, even if it takes longer than it should.

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I've been dealing with Washington ESD for months now and here's what I've learned: The main number 800-318-6022 is correct, but timing is everything. I've had the best luck calling exactly at 8:00 AM when they open - set multiple alarms and start dialing right on the dot. Also, if you get through to the automated system, don't hang up even if it says they're experiencing high call volume. Sometimes you'll get placed in a callback queue where they'll call you back within a few hours instead of making you wait on hold. Save yourself the headache and have your SSN, claim number, and recent employer info ready before you even dial.

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One more helpful tip - set a weekly reminder on your phone or calendar to file your claim! I use Sunday at 7 AM so I never forget. Missing even one week can really complicate things, and it's so easy to lose track of time when you're dealing with unemployment stress. The consistency helps make it feel less overwhelming too.

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That's such a great idea! I was just thinking about how I might forget to file since I'm not used to this routine yet. Setting up a recurring reminder sounds perfect - I'll probably do mine for Sunday morning too so I can get it done early in the week like others suggested. Thanks for the tip!

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Just want to add - when you're filing your weekly claim, pay attention to the questions about being "able and available" for work. If you're sick or have other circumstances that prevent you from working that week, you need to answer honestly. I made the mistake of saying I was available when I had the flu, and it caused issues later when they cross-referenced with my job search activities (or lack thereof that week). It's better to be truthful even if it affects that week's benefits than to risk having problems down the road.

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I'm new to unemployment benefits and this whole thread has been incredibly helpful! I just lost my job at a marketing firm where I was making about $75k annually. Based on what everyone's explained about the base period calculations, it sounds like I might not qualify for the full $999 maximum since my earnings weren't quite high enough in any single quarter. But even getting something in the $700-800 range would be a huge help while I search for a new position. One question I still have - does anyone know if freelance work I did on the side affects the benefit calculation at all? I did some consulting work that was reported on 1099s, but I'm not sure if that counts toward the base period wages or if it's only W-2 income that matters. Also, thanks to everyone who mentioned Claimyr - I'm definitely going to keep that in mind if I run into issues getting through to Washington ESD. The phone system sounds like a nightmare based on all your experiences!

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Welcome to the community, Jamal! Your $75k salary should definitely put you in a good position for benefits - you're right that you'll probably land somewhere in that $700-800 range rather than the full maximum. Just to add to what others have said about the 1099 work - it won't help your benefit calculation, but make sure you understand the reporting requirements if you continue doing any freelance work while collecting. You'll need to report all earnings on your weekly claims, and there's a specific formula they use to reduce your benefits based on what you earn. One thing I'd suggest is creating an account on the Washington ESD website before you actually need to file - it can save time later and you can access tools like the wage history lookup to double-check what earnings they have on file for you. Sometimes employers make reporting errors that can affect your benefit amount. The Claimyr recommendation is solid - I used it myself when I had questions about my base period calculation and it was worth every penny to actually talk to someone who could explain the specifics of my situation. Way better than the endless busy signals! Best of luck with both the claim process and your job search in marketing. The benefits should definitely help take some pressure off while you find your next role.

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Welcome to the community, Jamal! Your situation sounds very similar to what I went through recently. With a $75k salary, you should definitely qualify for a solid benefit amount - probably right in that range you estimated. Just to add some practical advice - when you file your claim, make sure you have your most recent pay stubs handy. Sometimes there can be delays if Washington ESD needs to verify your wages with your employer, so having documentation ready can help speed things up. Regarding the 1099 consulting work, unfortunately that won't boost your benefit calculation since only W-2 wages count toward your base period. But definitely keep track of any ongoing freelance income because you'll need to report it on your weekly claims if you continue doing consulting work while collecting benefits. One thing I learned from this thread is to really pay attention to your monetary determination letter when you get it. It will show exactly which quarters they used and how they calculated your benefit amount. If something looks off, you can appeal within 30 days. Hope your job search in marketing goes well! The benefits should definitely help take some of the stress off while you're looking for the right opportunity.

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Hey everyone! I'm also new to this whole unemployment system after being laid off from my tech job last month. This thread has been incredibly helpful - way better than trying to decipher the Washington ESD website on my own! I was making about $92k annually, so based on all the explanations here about quarterly earnings and base periods, I'm hoping I might qualify for something close to the maximum. My biggest concern is that I got a significant raise in October, so I'm not sure if those higher earnings will be included in my base period calculation or not. Has anyone dealt with a situation where most of your higher earnings were in recent quarters that might not count? I'm wondering if I should request the alternate base period that someone mentioned earlier, or if Washington ESD automatically uses whichever calculation gives you the higher benefit amount. Also wanted to say thanks to everyone who shared their experiences with Claimyr - definitely bookmarking that for later if I run into the phone system issues everyone's describing. Sounds like it could save a lot of headache! The job search requirements seem pretty manageable compared to what I was worried about. Three activities per week doesn't sound too bad, especially since networking and updating LinkedIn apparently count. Really appreciate everyone sharing their knowledge here. Makes the whole process feel way less intimidating!

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Hey Muhammad! Welcome to the community! Your $92k salary should definitely put you in a great position for benefits - you'll likely qualify for very close to the maximum $999 weekly amount. The good news about your October raise is that Washington ESD automatically evaluates both the standard and alternate base periods and uses whichever calculation gives you the higher benefit. Since your raise was so recent, there's a really strong chance they'll use the alternate base period to capture those higher quarterly earnings, which should work in your favor. I actually went through something similar when I filed - got a promotion with a significant salary bump partway through the year and was worried the timing would hurt my calculation. Turns out they automatically used the alternate base period and I ended up with a much higher weekly benefit than I initially expected. When you get your monetary determination letter, just double-check that the quarterly earnings match up with your actual pay history. If something looks off or if they didn't capture your higher recent earnings, that's definitely when Claimyr becomes worth it to actually talk to someone who can walk through your specific situation. The job search requirements really aren't too intimidating once you get into a routine - networking calls, LinkedIn updates, and actual applications all count toward your three weekly activities. With the tech market being so challenging right now, having solid unemployment benefits should give you the financial cushion to be strategic about your next role instead of feeling pressured to take the first offer that comes along. Best of luck with your claim process and job search!

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Hey Muhammad! Welcome to the community! Your $92k salary should definitely put you very close to that maximum $999 weekly benefit. The timing of your October raise actually works in your favor - Washington ESD automatically evaluates both the standard and alternate base periods and will use whichever gives you the higher amount. Since your raise was so recent, they'll almost certainly use the alternate base period to capture those higher quarterly earnings. I was in a similar situation with a mid-year promotion and ended up getting much more than I initially calculated because they used the more recent quarters. The system is designed to give you the best possible outcome automatically - you don't need to request anything special. Just make sure to review your monetary determination letter carefully when it arrives to confirm the quarterly wages match your actual pay history. If anything looks off, that's when Claimyr becomes really valuable for getting through to discuss your specific wage calculation with an agent. The tech layoffs have been brutal lately, but having solid unemployment benefits should give you breathing room to be selective about your next opportunity instead of feeling pressured to jump at the first offer. The three weekly job search activities are totally manageable - networking and LinkedIn updates count, so it's stuff you'd probably be doing anyway while job hunting. Good luck with your claim and job search!

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Thanks everyone for all the helpful information! I feel much more confident about filing my weekly claim now. Going to try the phone system this week.

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Let us know how it goes! I'm sure you'll find it much easier than the website.

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Good luck! The phone system really is reliable once you try it.

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Just wanted to add that if you're filing by phone and have any earnings to report from part-time work, make sure you have the exact gross amount ready before you call. The automated system will ask for the specific dollar amount you earned during that week, and you can't go back to correct it once you've entered it. I learned this the hard way when I had to call back and file all over again because I accidentally reported my net pay instead of gross pay.

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This is such valuable information! I wish someone had told me this earlier. I've been doing gig work occasionally and wasn't sure how to report those earnings properly. Do you know if tips or cash payments need to be reported too, or just the amounts that show up on official pay stubs?

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All income needs to be reported, including tips and cash payments! Even if it's not on an official pay stub, you're required to report any money you earned during that week. This includes gig work, freelance jobs, cash under-the-table work, tips - basically anything where you received payment for work performed. The key is to be honest and report the gross amount before any taxes or fees were taken out. If you're unsure about specific situations, it's better to call the customer service line and ask rather than guess.

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