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I'm so relieved I found this thread before making the same mistake! I was planning to start doing Instacart this week and almost called ESD first - thank goodness I searched here instead. The fact that so many people have gotten wrong information from ESD agents about gig work classification is really alarming. It sounds like there's a serious training gap on their end when it comes to understanding the difference between independent contractors and employees. From everything I've read here, the consensus is crystal clear: - Instacart = independent contractor = self-employment for ESD purposes - Report gross earnings including tips and bonuses - Report for the week worked, not when paid - Keep detailed records with app screenshots I'm definitely going to bookmark this thread and refer back to it when I start filing my weekly claims. This community has been way more helpful and consistent than trying to navigate ESD's phone system. Thank you to everyone who shared their experiences - you've probably saved me from weeks of headaches trying to fix incorrect reporting! Has anyone put together a simple template or checklist for tracking gig work income that they'd be willing to share? I want to make sure I'm capturing all the right details from day one.
I don't have a formal template to share, but I can tell you what I wish I had tracked from the beginning! I keep a simple spreadsheet with columns for: Date, Platform (Instacart/DoorDash/etc), Hours Worked, Gross Earnings, Tips Received, Total for Week, and Notes. The Notes section is helpful for tracking things like "heavy order bonus" or if there were any app issues that affected pay. For screenshots, I take one every Sunday night showing my weekly earnings summary from each app I used that week. I also save them with descriptive filenames like "Instacart_Week_03-23-2025_$127.50" so I can find them easily later. The key thing I learned is consistency - pick whatever tracking method works for you and stick with it religiously. It's so much easier to stay on top of it weekly than trying to reconstruct everything later if ESD asks questions. You're definitely being smart by planning this out before you start!
I just wanted to jump in and say thank you to everyone who's shared their experiences here! I'm actually in a very similar situation - I've been on unemployment for about two months and was considering starting some gig work to supplement my benefits. I was planning to call ESD first to ask about reporting requirements, but after reading this thread I'm so glad I found this information first. It's honestly shocking how many people have gotten incorrect information from ESD agents about gig work classification. The fact that multiple people were told Instacart drivers are "employees" instead of independent contractors is really concerning - that kind of misinformation could seriously mess up someone's benefits if they follow it. I'm definitely going to treat any gig work as self-employment when I start, and I'm going to implement the tracking strategies everyone has mentioned here. The screenshot method and keeping detailed weekly records seems like the way to go. One thing I'm curious about - for those of you who've been doing this successfully for months, have you noticed any patterns in terms of which ESD agents seem more knowledgeable about gig work? Or is it pretty much a lottery every time you call? I'm hoping to avoid getting bad advice if I ever do need to contact them about this topic. Thanks again for sharing all your real-world experience. This thread should honestly be pinned somewhere as a resource for other people dealing with the same confusion!
I'm seeing this happen to so many people lately! Just wanted to add that you should also check if there are any "alerts" or "to-do" items in your account that might not be showing up in the obvious places. Sometimes ESD creates these tasks that need to be completed before they'll process your weekly claims, but they don't always make them easy to find. Also, when you do get through to someone (and you will!), ask them to walk you through each question on your weekly claim to make sure you understand exactly what they're asking for. I've found that ESD agents are usually pretty helpful once you actually reach them - the hard part is just getting through the phone system. One more tip: if you have a smartphone, you can try calling from different numbers (like a family member's phone) if you keep getting disconnected. Sometimes their system gets overwhelmed from certain area codes or carriers. Don't lose hope - based on all these success stories, it sounds like your situation is totally fixable!
Great point about checking for hidden alerts or to-do items! I actually just went back through my account after reading your suggestion and found there was a small notification icon I had missed before. It wasn't anything urgent, but it's a good reminder to really dig through every section of the eServices portal. Your tip about calling from different phone numbers is really clever too - I never would have thought that the system might handle different area codes or carriers differently. I'm going to try calling from both my cell and my landline tomorrow morning. Thanks for all the practical advice and for the encouragement that this is fixable!
I'm a new member here and stumbled across this thread while dealing with my own unemployment issues. Reading through everyone's experiences has been incredibly helpful and reassuring! I wanted to add something that might help - if you're having trouble getting through to ESD by phone, you can also try reaching out to your local WorkSource office. They often have direct lines to ESD representatives and can sometimes help troubleshoot these kinds of weekly claim issues. When I had a similar problem last month, the WorkSource counselor was able to look at my claim and immediately spot that I had entered my job search activities in the wrong format. Also, I noticed several people mentioned checking physical mail - this is SO important! ESD sent me a notice about needing to verify my identity, but it only came by regular mail, not through the online system. I almost missed it completely. @Isabella Tucker - your situation sounds exactly like what happened to me initially. The good news is that "disqualified" for a weekly claim really doesn't mean your entire claim is denied, especially if your overall claim status is still active. Keep filing those weekly claims and don't give up on reaching ESD. Based on all the success stories here, it sounds like you'll get this resolved soon!
@Leo McDonald - Thank you so much for the WorkSource tip! I had completely forgotten about them as a resource. That s'brilliant that they have direct lines to ESD representatives - definitely worth trying if I can t'get through on the main number tomorrow. Your point about the identity verification notice only coming by mail is really important too. I ve'been so focused on checking my online account that I haven t'been watching my physical mailbox as carefully as I should. I m'going to make sure to check it daily from now on. It s'really encouraging to hear from someone else who had the exact same issue and got it resolved. All these success stories are giving me so much hope that this really is just a temporary glitch that can be fixed once I reach the right person. Thanks for taking the time to share your experience and for the encouragement!
Just to add one more thing - the notification your employer gets is pretty basic and factual. It's not like they're getting a detailed essay about why you left or anything dramatic. It's mostly just confirming employment dates and separation reason.
I went through this exact same worry when I filed my claim in Washington about 6 months ago. Yes, your employer will get notified, but honestly it was way less dramatic than I built it up in my head. The notice they receive is just a standard form - very bureaucratic and matter-of-fact. My former manager never even mentioned it to me when we ran into each other later. Most employers deal with these notifications regularly and it's really just part of normal business operations. Don't let anxiety about the notification process delay you from filing if you need the benefits - that's what the system is there for!
This is exactly the kind of reassurance I needed to hear! I've been building this up in my head as this huge dramatic thing, but it sounds like it's really just routine paperwork. Thank you for sharing your experience - it helps so much to know that even when you ran into your former manager later, it wasn't awkward or anything. I think I'm finally ready to stop overthinking this and just file my claim.
This is exactly what happened to me last month! Got my approval letter but was stuck in processing for 5 weeks. Turns out ESD had flagged my claim for additional documentation that I never received notice about. The system glitch that prevents them from sending proper notifications is apparently a known issue but they haven't fixed it yet. I ended up having to physically go to the WorkSource office in my area - they were able to see the hold on my account immediately and help me submit what was needed. If calling doesn't work, that might be another option. The in-person staff can often see issues that don't show up in your online account. Really hope you get this sorted out soon - the stress of waiting for benefits you've already been approved for is awful!
That's really helpful to know about the WorkSource office option! I didn't even think about going in person. The system glitch preventing proper notifications is such a huge problem - how many people are probably stuck waiting without knowing there's additional documentation needed? It's good that you mentioned this because calling might not work for everyone (like when the phone lines are constantly busy). Having a backup plan to visit WorkSource could save people weeks of frustration. Thanks for sharing that alternative solution!
This thread has been incredibly helpful! I'm dealing with something similar - got my approval letter 4 weeks ago but payments are still stuck in processing. After reading everyone's experiences here, it's clear that identity verification issues are way more common than ESD communicates. I've been calling for weeks with no luck getting through, but now I have a better strategy: call right at 8am and specifically ask about identity verification holds. I also didn't know about the WorkSource office option - that could be a lifesaver if the phone lines stay jammed. Thanks to everyone who shared their experiences and solutions. It's frustrating that we have to crowdsource this information because ESD's communication is so poor, but at least we can help each other navigate this broken system!
Leslie Parker
I went through this exact same situation about 8 months ago when I got laid off from my retail job. I was so worried about losing my medicaid coverage because I really needed it for my medications. But like everyone else has said, you can definitely have both! The unemployment payments do count as income for medicaid purposes, but since my UI was only about $350 a week (way less than my job was paying), I had no problem keeping my medicaid coverage. The most important thing is to call your medicaid caseworker as soon as you get that first unemployment payment - don't wait. I made that mistake and waited almost a month to report it, and they weren't happy about that. But once I explained the situation and provided the documentation, everything was fine. Also, keep all your paperwork from both agencies organized because sometimes they'll ask for proof of your unemployment amount. It's actually kind of nice having both programs working together - gives you a safety net while you're job hunting. Hope this helps and good luck with your search!
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Avery Flores
•This is really helpful - thank you for sharing your experience! I'm glad to hear it worked out for you. I was wondering about the paperwork aspect too. Do you remember what specific documents they asked for when you reported your unemployment income? I want to make sure I have everything ready when I call my caseworker. Also, $350 a week sounds like it's in the ballpark of what I might get, so it's reassuring to know that amount still kept you eligible for medicaid.
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Chad Winthrope
•They mainly wanted to see my unemployment determination letter from Washington ESD (the one that shows your weekly benefit amount) and copies of my first few payment stubs. I think I also had to provide a printout from my online unemployment account showing my claim status. It wasn't too complicated - just basic proof that I was actually receiving the benefits and how much. The caseworker was actually pretty understanding once I explained that I had been nervous about reporting it right away. One tip: when you call, have your unemployment claim number handy because they'll probably ask for it to put in their notes. And definitely keep copies of everything for your own records!
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Rachel Clark
I'm currently going through this same situation and this thread has been incredibly helpful! I got laid off from my job about three weeks ago and was really stressed about potentially losing my medicaid coverage when I started receiving unemployment benefits. Reading everyone's experiences here has given me so much peace of mind. I've been putting off calling my medicaid caseworker because I was worried they'd immediately cancel my coverage, but now I understand that being upfront about the income change is actually the best approach. My unemployment weekly amount will probably be around $450, which is still way less than what I was making at my job, so hopefully I'll continue to qualify. I'm planning to call my caseworker this week as soon as my first unemployment payment comes through. Thanks to everyone who shared their stories - it really helps to know that other people have successfully navigated this process!
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Liam Fitzgerald
•You're doing the right thing by calling them proactively! I was in almost the exact same situation last year - got laid off and was terrified about losing my medicaid. But honestly, the caseworkers deal with this all the time and they're usually pretty helpful. With your unemployment at $450/week, you should definitely still qualify since that's way below the medicaid income limits. Just make sure you have your unemployment determination letter ready when you call - they'll probably want to see that to update your file. The whole process was way less scary than I thought it would be. You've got this!
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