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ESD claims I'm still filing after getting a job - employer got notice I might owe $1600

I'm freaking out over my unemployment situation. I was laid off in January and filed for unemployment benefits. My first 4 weeks were in adjudication, then ESD finally paid me a lump sum. The 5th week I got my regular benefit amount ($525). Then I got hired at a new job in week 6, but since I only worked 3 days that week, I reported my hours and received a partial payment of about $92. I stopped filing completely after that since I'm now fully employed. Here's the problem: my new employer just forwarded me TWO notices from ESD claiming I'm STILL filing for unemployment benefits! The notice says I could potentially owe $1600 in overpayments. I haven't filed a single weekly claim since starting my job over a month ago! Now my previous weeks have gone back into adjudication status, and I'm terrified they're going to make me repay everything - even the legitimate weeks when I was completely unemployed. I've checked my eServices account and there are no letters or notifications. Nothing in my physical mail either. My employer said they submitted all my employment and hours info as requested. I can't get through to anyone at ESD by phone. Has anyone dealt with this kind of mistake before? I'm worried sick about potentially owing thousands I don't have for benefits I was legitimately entitled to!

Hazel Garcia

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This sounds like a system error on ESD's part. Since you properly reported your hours when you started working, and then stopped filing altogether, you shouldn't be receiving continued benefits or notifications that you're filing. First thing - take screenshots of your eServices account showing when you stopped filing claims. Next, try to get a statement from your employer confirming your start date and that they responded to ESD's request for information. You need to contact ESD immediately to sort this out before it escalates. Unfortunately, their phone lines are notoriously difficult to get through. I'd recommend sending a secure message through your eServices portal explaining the situation and requesting clarification about why you're being flagged as still claiming benefits. Make sure to mention the specific dates you stopped filing and when you started your new job.

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Salim Nasir

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Thanks for the advice about documentation. I just took screenshots of my claim history showing I haven't filed since February. I'll ask my employer for something in writing about my start date tomorrow. I tried sending a secure message through eServices yesterday but haven't heard anything back. Do you know how long they typically take to respond? I'm really worried about this going to collections or something while I wait.

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Laila Fury

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I went through almost the EXACT same thing last year! The ESD system is so messed up. In my case, what happened was someone else with a similar name was filing fraudulent claims and it somehow got linked to my account. It took FOREVER to fix. Don't panic yet though - the fact that you properly reported your work hours that final partial week shows you were acting in good faith. The system might just be glitching and showing you as filing when you're not. The letters your employer got are probably automated Benefit Charging Notices that ESD sends to former employers. Sometimes these are sent out regardless of whether you're actually receiving benefits. You really need to talk to an actual person at ESD. The secure messages take WEEKS to get responses. I'd start calling right when they open at 8am and keep trying.

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Salim Nasir

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Oh no, that sounds awful! How long did it take you to resolve your situation? I'm really hoping this isn't fraud... I hadn't even considered that possibility. Did you have to pay anything back for the weeks you were legitimately unemployed? I've been trying to call for days but keep getting the automated message about high call volume and to try again later. It's so frustrating!

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Geoff Richards

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this hapened to me to! its probly cuz whe n you stop filing they dont actualy close your claim they just let it stay open for like a whole year i think. my boss got letters 2 but i wasnt filing nemore either. i had to call them like 50 times before i got thru

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Salim Nasir

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Did you eventually get it resolved? Did they make you pay anything back? I've been trying to call but can't get through to anyone.

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Simon White

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Sounds like you're dealing with the classic ESD miscommunication mess. I had something similar happen, though in my case it was because my former employer contested my initial claim after I'd already found a new job. When you say your employer got two letters, were they the same letter sent twice or two different types of communications? The standard Benefit Charging Notice just informs employers their account is being charged, while a Request for Information is asking for specific details about your employment. One thing that could be happening: sometimes when there's a new issue raised on your claim, ESD automatically puts previous weeks back into adjudication while they review everything. It doesn't necessarily mean they've determined you were overpaid. I tried for TWO WEEKS to get through to ESD by phone with no luck. I finally used a service called Claimyr (claimyr.com) that got me connected to an ESD agent within 20 minutes. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 - was completely worth it to finally talk to a real person who could fix the issue in my account.

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Salim Nasir

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From what my employer said, they were two different letters - one was asking for verification of my employment dates and hours, which they responded to, and the second was some kind of notice about potential overpayment. I hadn't heard of Claimyr before. Did they actually resolve your issue when you got through? I might try that because I'm getting nowhere with the regular phone line.

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Hugo Kass

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Your employer responding to the employment verification request might have triggered the adjudication. This is actually normal! When ESD gets new information that potentially conflicts with what's in their system, they put the claim in adjudication while they review it. You mentioned your employer "had to submit all my hours" - was this just for your last partial week, or did they have to verify hours for other weeks too? If they reported hours for weeks you claimed as having zero earnings, that would trigger the system to flag a potential overpayment. I'd recommend writing a detailed letter explaining the timeline of events and upload it to your eServices account under "Upload a Document." Include: - Dates you were unemployed - Date you started your new job - The last week you filed a claim - Explanation that you properly reported your partial week - Statement that you stopped filing after becoming fully employed Also, check if your claim status in eServices still shows as "active" - you might need to officially close it.

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Salim Nasir

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Thanks for the detailed advice. They only had to submit hours for my final partial week (when I correctly reported my hours worked). I'll definitely write up that letter and upload it today. I just checked my eServices and my claim still shows as active, though I haven't submitted any weekly claims in over a month. I don't see an option to officially close it - is there a specific place to do that?

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Nasira Ibanez

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I work in HR and see this happen ALL THE TIME. Here's what's probably going on: 1) Your claim is still technically open even though you stopped filing 2) ESD is doing a routine audit/verification with your new employer 3) When your new employer responded with your employment info, it triggered an automated flag in the system 4) The system put your past weeks in adjudication to review them The $1600 is likely just the POTENTIAL overpayment amount IF they determine you were improperly paid. It doesn't mean they've decided you were overpaid. You should be fine since you properly reported your partial week and then stopped filing. However, there's a little-known step many people miss: you should formally close your claim when you become fully employed. It's not enough to just stop filing. To close your claim, go to eServices and look for "Stop my claim" or contact ESD directly. This will prevent further confusion. Again, since you acted properly by reporting your work hours, you should be able to resolve this without repaying legitimate benefits.

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Salim Nasir

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Thank you so much for this explanation! I had no idea I needed to formally close my claim - I thought just stopping the weekly filings was enough. I just checked eServices again and couldn't find a "Stop my claim" option anywhere. Maybe I need to call to do this?

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Laila Fury

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After trying to get through to ESD about my own issue for TWO WEEKS (calling 30+ times per day!), I finally found a service called Claimyr that got me connected to an ESD agent in about 15 minutes. You can see how it works at claimyr.com - they have a demo video (https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3). With something this important involving potential overpayments, you really need to speak directly with an ESD agent. They can see exactly what's happening with your claim and why you're showing as still filing when you're not. When I finally got through, the agent was able to see that the system was continuing to process my claim automatically even though I wasn't filing. They fixed it on their end and sent me a confirmation letter within days. So worth getting through to a real person!

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Salim Nasir

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I keep hearing about Claimyr now - going to check it out. You're right that I need to talk to a real person. The anxiety of not knowing what's happening is killing me! Did they make you repay anything from the weeks you were legitimately unemployed?

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Khalil Urso

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OMG the same thing happened to my cousin last month! ESD is such a disaster. They made her pay back $3000 even though she had proof she wasn't working! The whole system is designed to confuse people and take back money even when they don't owe it. You should file a complaint with the state ombudsman and maybe even contact your state representative. My cousin just gave up and is making payments on money she shouldn't even owe because fighting the system is so exhausting.

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Hazel Garcia

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This is not accurate advice. ESD does not arbitrarily make people repay benefits they were entitled to. If your cousin had proper documentation showing she wasn't working during the weeks she claimed, she should have appealed the overpayment determination. There's a formal appeals process specifically for these situations. To the original poster: Don't panic based on anecdotal stories. Follow the proper channels to resolve this. Document everything, communicate clearly with ESD, and if you do receive an actual overpayment notice (which hasn't happened yet), you have appeal rights.

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Salim Nasir

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UPDATE: I finally got through to ESD this morning! Here's what happened: Apparently when my employer responded to the verification request, they entered my start date incorrectly (off by one week). This made the system think I was working full-time during a week I had claimed benefits. The agent fixed the date in their system and removed the adjudication hold on my previous weeks. The agent also formally closed my claim since I'm fully employed now. She said I should receive confirmation in my eServices account within 48 hours, and the employer notices were automatically generated but will be updated. Such a relief! Thanks everyone for your help and advice during this stressful situation.

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Hugo Kass

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Great news! I'm glad you got it resolved. This is exactly why speaking directly with an agent is so important - they can see the specific issue and fix it immediately. For future reference (or for others reading this thread), whenever your claim status changes (you start working, even part-time), it's always best to speak with ESD directly to ensure everything is properly documented in their system. Glad it worked out for you!

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