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Thanks everyone for all the helpful info! I'm going to try calling the main number tomorrow morning at 8am sharp, and if that doesn't work I'll look into the Claimyr option. Really appreciate all the suggestions.
I've been dealing with the same exact problem! Spent weeks trying different numbers I found online and most of them were either disconnected or led to automated systems that hung up on me. The 833-572-8400 number that others mentioned is definitely the correct one - I finally got through last week after calling at exactly 8:02 AM. Still took about an hour and a half on hold but at least I didn't get disconnected. Make sure you have your SSN, claim number, and any correspondence from ESD ready before you call. The agents move pretty quickly once you get connected and you don't want to waste time searching for documents. Good luck!
This is really encouraging! I've been trying at exactly 8:00 AM like everyone suggested but keep getting busy signals or disconnected after hours of waiting. I never thought about calling a few minutes after 8 - that's such a smart tip! I'm going to try 8:02 or 8:03 AM tomorrow and see if that helps me get through. Having all the documents ready is great advice too since I definitely don't want to fumble around once I finally get an agent on the line. Thanks for sharing what actually worked for you!
That's a really smart strategy about calling a few minutes after 8! I've been one of those people calling right at 8:00 AM and getting nowhere. It makes total sense that there's probably a huge rush right when they open and calling just slightly later might help avoid that initial flood of calls. I'm definitely going to try this approach - maybe 8:03 or 8:05 AM to see if I can get better results. Thanks for the practical tip that actually worked for someone!
Congratulations on winning your appeal! As someone new to this community but familiar with the ESD process, I can confirm that "Reversed" in your case is definitely good news since you were the appellant. One thing I'd suggest is checking if your employer has any further appeal rights - sometimes they have 30 days to appeal to the Board of Industrial Insurance Appeals if they disagree with the reversal. You should see this information in your decision letter. Also, make sure you're prepared to restart your weekly claim filing immediately if you haven't been doing so during the appeal process. The system sometimes gets confused after reversals, so don't panic if your first few weekly claims show as "pending" - that's normal while they update everything on their end.
That's a really good point about the employer potentially having appeal rights! I didn't even think about that possibility. I'll definitely look through the decision letter more carefully to see if there's any mention of a 30-day window for them to appeal further. Hopefully they won't, but it's good to be prepared. I actually have been filing my weekly claims throughout the appeal process since I wasn't sure how long it would take, so that should help avoid any gaps. Thanks for the heads up about claims potentially showing as "pending" - I would have definitely panicked if I saw that without knowing it was normal during the system update process!
Hey Oliver! I'm new to this community but went through a similar appeal process last year. "Reversed" is definitely good news for you! Since you were the one appealing the disqualification, this means ESD has overturned their original decision and you should now be eligible for benefits. A few things to expect: Your online account should update within a week showing your claim is now valid, and you'll likely receive back pay for the weeks you were wrongfully denied. Keep filing your weekly claims if you haven't been already. Also, don't be surprised if there's a slight delay in payments while their system processes the reversal - mine took about 10 days after the decision letter arrived. Make sure to read through the full decision letter when you have a chance, especially the "Conclusions of Law" section that others mentioned. It'll give you the specific legal reasoning for why they reversed the decision. Congrats on winning your appeal - I know how stressful the whole process can be!
Thank you so much Ezra! It's really reassuring to hear from someone who went through this exact situation. I've been so anxious about the whole process and honestly didn't know what to expect after getting that letter. The 10-day timeframe you mentioned is helpful to know - I was worried it might take months for anything to happen. I'll definitely keep filing my weekly claims and be patient with the system updates. It's such a relief to finally have some clarity after weeks of uncertainty. Thanks for taking the time to share your experience and congratulations advice!
Just wanted to add my experience with intercepts - I had one for unpaid state taxes that I completely forgot about from 2019. Washington ESD sent me a notice about 2 weeks before the intercept started, which gave me time to understand what was happening. They took $100 per week from my $450 weekly benefit for about 6 weeks. The process was actually pretty straightforward once I knew what to expect. The key thing is they can't leave you with nothing - there are minimum amounts they have to let you keep for basic living expenses.
@Yara Nassar this is super helpful, thank you for sharing! I was actually really worried about intercepts taking everything and leaving people with no money for basic needs. It s'great to hear there are minimum protections built in. I m'curious - when you got your notice, did it explain clearly how they calculated the $100 weekly amount they could take? And once the intercept started, did it show up as a clear line item on your ESD payment details each week so you could track your progress toward paying off the debt? I imagine it would be helpful to see exactly how much was left to pay.
@Yara Nassar this is really useful information! I was actually worried about this too - the idea of losing my entire benefit to an intercept was pretty scary. It s'reassuring to know there are minimum protections in place. I m'curious about how transparent the whole process was - did your notice clearly show the math behind the $100 weekly amount, or did you have to contact someone to understand how they calculated it? Also, during those 6 weeks, could you see the intercept amount and remaining balance clearly in your ESD online account, or was it hard to track where you stood with paying off the debt?
I've been dealing with intercepts myself and wanted to add some perspective. The system actually works pretty fairly once you understand it. I had an intercept for old unemployment overpayments from 2020 that I honestly forgot about. They sent me a detailed notice explaining they'd take $50 per week from my $380 weekly benefit until the $400 debt was paid off. What I appreciated was that the notice clearly showed I'd still get $330 per week, which was enough to cover my basic expenses. The whole thing was resolved in 8 weeks and now my benefits are back to the full amount. The key is just making sure you report your work hours accurately when filing your weekly claims so you don't create new overpayments.
I'm also in adjudication right now (week 4) and this thread gives me so much hope! @ApolloJackson congrats on finally getting approved and your payment! The waiting is absolutely brutal, especially when bills are piling up. I've been following a lot of the advice mentioned here - keeping detailed records, checking the secure messaging option, and I even reached out to my landlord about a payment extension just in case. It's really encouraging to see that once the approval comes through, the payment follows pretty quickly. Thanks everyone for sharing your experiences and tips - this community has been a lifeline during this stressful time!
Week 4 of adjudication sounds incredibly stressful! I'm really glad this thread has been helpful for you. It's smart that you're being proactive with your landlord about a potential extension - that kind of communication can make all the difference. I went through a similar situation last year and found that most people are understanding when you explain you're waiting for unemployment approval. Have you tried using the secure messaging feature in eServices yet? Several people mentioned it's been more reliable than calling. Wishing you a quick resolution - hopefully you'll get that approval notification soon and can update us with good news like @ApolloJackson did!
Just wanted to add my experience for anyone else going through this - I had a similar situation where my first payment showed "paid" but took about 3 days to actually hit my account. Turns out my credit union had a policy of holding larger deposits (anything over $2,500) for an extra business day for verification. When I called them directly, they were able to explain exactly when the funds would be available. If you're worried about timing, it might be worth calling your bank to ask about their deposit policies, especially for larger amounts like back-pay unemployment benefits. Also, keep in mind that if your payment gets issued on a Friday, you might not see it until Monday or Tuesday depending on weekend processing. The waiting is definitely nerve-wracking when bills are due, but it almost always works out within a few business days!
Amara Eze
One final tip: When you restart your UI claim, in the "reason for separation" section, select "Not working - still attached to employer" and then in the details mention you were on PFML and are now able to work again. This helps prevent the system from thinking you have a new job separation issue that needs adjudication. You've already been approved based on your original job separation (the potentially illegal termination due to pregnancy), so you want to make it clear you're just continuing that same claim.
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QuantumQuasar
•That's super helpful, thank you! I definitely don't want to trigger another adjudication process. The first one took forever.
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Ethan Campbell
Just wanted to add that you should also check if your employer reported your termination correctly to ESD. Since you mentioned it might have been illegal termination due to pregnancy, make sure they didn't report it as "quit" or something that could affect your benefits. You can check this in your eServices account under claim details. If they reported it wrong, you'll want to contact ESD to correct it before any issues come up when you restart your claim. Also, keep any documentation about the pregnancy-related termination - you might need it later if there are any questions about your eligibility. Good luck with everything! 🍀
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