Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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  • Connect you to a human agent at the ESD
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  • Call the correct department
  • Redial until on hold
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  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Saleem Vaziri

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Update on current ESD login issues: There's an official notice on the ESD website now about intermittent login problems affecting some accounts. They're working on it, but no estimated fix date has been provided. In the meantime, if you absolutely can't get in and need to file your weekly claim, you can request a backdate for your weekly claim by calling and leaving a message explaining the technical issues prevented timely filing. Be sure to document all your attempts to log in (screenshots of error messages with dates/times) as evidence if needed later.

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Mikayla Davison

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Thanks for this update! I'll start taking screenshots of the error messages. Just tried calling again and still can't get through, but at least there's a way to backdate the claim if needed. Really appreciate everyone's help!

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Lilly Curtis

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Success!! I just got back into my account! For anyone with similar problems, here's what worked: 1. Waited full 24 hours after lockout 2. Used Firefox instead of Chrome 3. Cleared ALL browser data 4. Logged into SAW first (secureaccess.wa.gov) 5. Typed password manually instead of autofill Thank you everyone for the suggestions. Now I can finally file my weekly claim!

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Adrian Connor

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Great news! Glad you got back in. Make sure to update your contact information while you're in there, and maybe change your password to something completely new just to be safe.

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Serene Snow

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One thing nobody mentioned - make sure to check how the benefit year is calculated! If your husband starts claiming right after the Boeing layoff but then gets sporadic substitute work, his benefit year doesn't get extended. It's one year from first claim regardless of how many weeks he actually collects. So if teaching jobs typically hire in fall, he might want to time it carefully so he doesn't run out of eligible weeks before the next hiring cycle.

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Lia Quinn

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I hadn't even thought about that timing issue - that's a really good point. So even if he doesn't collect benefits during weeks he's subbing, those weeks still count against his total benefit year? Do you know if he could potentially stop claiming for a while and then restart if needed, or does it have to be continuous?

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Serene Snow

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Exactly - the benefit year is a fixed period (52 weeks) starting from when you first file, regardless of whether you collect each week. During that year, you can claim up to your maximum benefit amount. And yes! He can absolutely stop claiming during periods of regular work and then restart if he has another period without work, as long as it's within the same benefit year and he hasn't exhausted his maximum benefit amount. Each week he doesn't claim (even if eligible) just means those potential benefits stay in his "account" for later use within that benefit year.

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Justin Trejo

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One more tip from my Boeing experience - make sure your husband files his initial claim immediately after his last day (like literally the next day if possible). Even though the severance will continue, the claim itself needs to be tied to the actual separation date from Boeing. Also, Boeing's layoff paperwork should include a clear separation letter that specifies it was a layoff due to lack of work (not performance). Make sure he has this document ready when filing as ESD might request it. When he starts substitute teaching, he'll need to report not just earnings but also hours worked each week. It gets complicated because substitute teaching days aren't all equal in hours, so keep detailed records. Lastly, severance payment schedules can sometimes cause confusion with ESD's systems. If he gets any notifications questioning his eligibility during weeks he receives severance, don't panic - just respond promptly with documentation showing it's severance pay, not wages for current work.

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Lia Quinn

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This is incredibly detailed and helpful! I didn't realize the separation letter needed to specifically state it was due to lack of work - I'll make sure he has that ready. The distinction between severance and current wages is also really important to know. Thank you so much for sharing your experience!

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Zoe Walker

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Be honest on your weekly claim but don't volunteer extra info. When it asks if you refused work, say yes, and briefly explain "Offered position at 50% of previous salary, insufficient to cover basic living expenses." Keep it simple. If they want more details, they'll ask. I've been through the system 3 times in my career and the key is straightforward answers without oversharing.

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That's good advice, thank you. I tend to overexplain when I'm anxious about something, so I'll try to keep my response concise but accurate.

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Elijah Brown

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Does anyone know if the company HAS to report job refusals to ESD or is it optional? And how would they even know you're collecting unemployment anyway?

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Daniela Rossi

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Employers aren't required to report job refusals to ESD, but they can if they choose to. When companies with WA employees receive unemployment claims, they're notified that a former employee is claiming benefits. This notification typically comes from ESD directly. Some large companies have HR departments that routinely report job refusals for any candidate receiving unemployment, while others only report if they suspect fraud. Many smaller businesses don't report refusals at all, especially if they have multiple qualified candidates. Regardless, it's always better to be honest on your weekly claims. If you refuse work and don't report it, and the employer does report it, you could face much bigger issues than if you had been upfront about the refusal.

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To clarify something that might be confusing you: When ESD says they "sent a message," they often mean through the employer's online portal in eServices, not via email or physical mail. Many employers (especially larger companies) have dedicated staff who handle unemployment claims through this system. Your direct manager might not be aware of these communications. It might be worth contacting your former employer's HR department specifically, not just your old manager, to see if they've received anything from ESD. Sometimes these requests go to a centralized department or even a third-party company that handles unemployment claims for the employer.

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That makes so much sense! I worked for a small business (about 30 employees) but they do have an HR consultant who handles these things. My manager probably wouldn't be in the loop. I'll try to get in touch with the HR person tomorrow. Thank you for explaining this!

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Nadia Zaldivar

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u should call esd again and ask 4 a tier 3 agent!! they have more powers to c whats happening with ur claim! the regular agents just read the notes on the screen but tier 3 can actually DO stuff!!

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Rajan Walker

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This is good advice. Ask specifically to speak with a claims specialist or tier 3 agent who can view the details of your adjudication status. Regular agents often can't see the specific notes or take any action on adjudication cases.

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Charlie Yang

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my roomate had this happen and got paid after 1 week so maybe ull be lucky. keep filing your weeklys tho!!!

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ApolloJackson

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1 week is still too long!!! these people act like we have savings to live off of while they take their sweet time!!

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Aria Washington

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Does anyone know if this affects standby status? I'm on standby with my employer and worried this could mess that up too if I had to change my bank account.

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Isabella Russo

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Banking changes wouldn't affect your standby status. Standby is related to your relationship with your employer and your availability to return to work. The adjudication from a banking change is purely an identity verification measure, not a reassessment of your benefit eligibility or employment status.

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Emma Olsen

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just to add, make sure ur doing job searches while waiting for standby approval!! i didnt and got disquakified for a week. even if ur 100% getting standby you still have to do the 3 activities per week until its officially approved on your claim.

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Lucas Lindsey

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This! I made the same mistake. If your standby isn't approved yet, you still have to do job search activities. I lost a week of benefits because I assumed I'd be approved.

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Mason Stone

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One more thing I should mention - when you reapply for standby, you'll need to provide a specific return-to-work date. Don't just say "4 weeks" or "a month" - ESD wants the exact date. Also, keep checking your eServices account daily as sometimes they'll send questions through the message center that require quick responses.

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Kiara Fisherman

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That's really good to know. I'll talk to my boss tomorrow about setting an exact date. The specific 4-week timeframe actually works better for our project schedule anyway, so hopefully this works out.

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Dylan Cooper

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My cousin works at ESD (dont worry I never ask her to look at my stuff lol) but she says they are SUPER understaffed right now bc of budget cuts, especially in the claims dept. Thats why nobody answers the phone. Doesnt help u now but explains why its so hard to get thru

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That's ALWAYS their excuse! "Understaffed" for the past 5 years straight? Maybe they should stop denying claims over tiny technicalities if they don't have enough staff to actually explain the issues to people.

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Update: I finally got through to someone at ESD! Used the Claimyr service that someone suggested and got connected to an agent in about 45 mins. The issue was that I didn't include contact information for two of my job applications (needed the company phone number or website URL in addition to the name). The agent was able to update my claim while on the phone and remove the flag. My payment should be processed in 48 hours! For anyone else with this issue - make sure you list EVERY detail for your job search activities, even things that seem obvious. And if you need to actually talk to ESD, using Claimyr was definitely worth it after wasting days trying to call on my own.

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Fiona Gallagher

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One last thing - make sure he checks his ESD portal regularly during the standby period. Sometimes they'll post messages there requesting additional information without sending an email notification. It's a common reason people miss important communications, especially during short layoffs.

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Fidel Carson

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That's great advice, thank you! I'll make sure he checks the portal daily. Last time he missed something important and it delayed his payment by over a week.

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Xan Dae

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oh and tell him not 2 forget to file for the second week even if hes back at work by then!! u still claim for partial weeks if he goes back before the week ends

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Fidel Carson

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Good reminder, thanks! Yes, if he goes back mid-week he'll definitely report the hours he worked that week. Better to get partial payment than nothing!

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The Boss

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my cousin did SEAP and her appeal took like 2 months but they backdated everything when she got approved so she got a big payment all at once. keep all ur receipts for the class!!

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That's good to know they backdate it! I was wondering about that too since I might apply for SEAP soon.

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Mia Roberts

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One thing to remember is that the SEAP program in Washington is highly competitive with limited spots. For 2025, they significantly reduced the number of available slots, which might be affecting processing times. While waiting for your appeal decision, make sure you: 1. Continue to meet with your SEAP counselor if you've been assigned one 2. Document any business startup costs you're incurring 3. Keep detailed notes from your business course 4. Check your eServices messages daily for any requests If approved, ESD should backdate the training benefits to when you first qualified. However, be aware that not all course costs may be covered - SEAP primarily provides income support while you're in training rather than paying for the training itself. If it's been more than 6 weeks, I'd recommend escalating through these channels in this order: 1. Appeals Office (360-570-5970) 2. ESD Commissioner's Office (360-902-9303) 3. Your state legislator's constituent services

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Hannah Flores

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Thank you for the detailed advice! I wasn't assigned a SEAP counselor yet since my application was denied, but I've been keeping all receipts and detailed notes from the course. I didn't know about the 2025 reduction in available slots - that might explain the delay. I'll start with calling the Appeals Office tomorrow.

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Ayla Kumar

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Don't forget while you're waiting you should be applying for other assistance if you need it. Food banks, energy assistance, rental assistance etc. No shame in using resources that are there to help during these situations. We had to use food banks during my adjudication period and it made a huge difference.

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Clay blendedgen

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You're right, and thank you for the reminder. I think we do need to look into some temporary assistance while this gets sorted out.

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