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Just to update everyone in this thread with accurate information: for vacation/holiday pay specifically, you need to report it for the week it was PAID, not the week it was earned or accrued. Many people get confused about this. So if your final check with the PTO payout was issued this week, you would report it on this week's claim, even if the PTO was technically earned months ago. This is different from how regular work hours are reported (which are reported when worked).
UPDATE: I spoke with an ESD representative this morning (used that Claimyr service which actually did work great). They were understanding about the mistake and had me fill out a statement explaining what happened. They said they'll calculate any overpayment and send me a notice with options for repayment. The agent assured me that since I self-reported, this wouldn't be considered fraud - just an adjustment that needs to be made. Such a relief! Thanks everyone for your advice and sharing your experiences.
UPDATE: We finally got through to ESD this morning! They said the adjudication is only about that specific week where they think his hours might have been misreported (they weren't - we have documentation). The good news is they confirmed payments WILL continue for his current weekly claims while they investigate the past week! Such a relief. Also thanks to those who suggested documentation - we're gathering everything now just in case. Will update again once this is fully resolved.
i herd theres a waiting week for new claims so mabye prepare for that??? not sure if thats still a thing in 2025 but i had to wait a week when i filed last year just fyi
Yes, the waiting week is still required for new claims in 2025. When you file a brand new claim (not when reopening), your first eligible week serves as an unpaid waiting week. However, this only applies to new claims - since the OP is currently reopening an existing claim, they shouldn't have a waiting week now. They would face a waiting week only when filing the completely new claim after exhausting the current benefits.
Thank you all for the helpful responses! Just to make sure I understand correctly: 1. I'm currently using my old claim with 23 weeks remaining (which is correct) 2. After I use those weeks OR my benefit year expires, I can file a new claim 3. For the new claim, I'll need 680+ hours from my 7 months at Company B (which I should have) 4. I should start the new application 1-2 weeks before my current benefits run out 5. There will be a waiting week for the new claim This is all super helpful for planning purposes. One last question - will my benefit amount on the current claim always be based on my income from Company A, or does it get recalculated with my Company B income too?
Your current claim's weekly benefit amount is fixed based on your earnings from the base year used when you first filed that claim (primarily from Company A). It won't be recalculated to include Company B earnings until you file a completely new claim. This is why some people find themselves receiving lower benefits when reopening an old claim despite having earned more at their recent job - the benefit calculation was based on their earlier, potentially lower-paying employment. Unfortunately, there's no way around this - you must exhaust the existing claim before filing a new one with updated earnings information.
this is why i always keep detailed records of EVERYTHING with esd. screenshots of my weekly claims, work search logs, bank statement deposits, all of it. they mess up constantly and then act like its YOUR fault. had to appeal an overpayment last year because of their system glitch and it took 4 months to resolve. never trust their systems to work correctly!!
Just as a heads-up for everyone: This delay was caused by ESD implementing their quarterly system updates. They typically do these the last weekend of every quarter, but they rarely announce them in advance. If you report part-time hours during these update periods (especially March/June/September/December), you might experience delays. It's always a good practice to budget with the assumption that your UI payment might occasionally be 2-3 days late, especially around these quarterly transitions. The payments are rarely missed completely, just delayed.
One more thing to consider - check if you have any "issues" listed under your claim. Log into eServices, go to your claim status page, and look for an "Issues" or "Decisions" tab. Sometimes there's a specific issue that needs to be resolved but the notification doesn't come through clearly. If you see anything there, it will tell you what's causing the denial. If you do get through to someone, make sure to ask them to check for any "flags" on your account. Often there's a system flag that's automatically denying your payments that can be removed by an agent.
Based on everything you've shared, this definitely sounds like an internal system flag that's causing automatic denials. Your best course of action now would be: 1. Try the 7:59am calling trick mentioned above 2. Consider using the Claimyr service if you continue having trouble getting through 3. Contact your state representative (this often works well) 4. If all else fails, you can request a formal appeal of the denials, which at least guarantees you'll get a hearing The good news is that once this is resolved, you should receive all back payments you're entitled to. Make sure to keep filing your weekly claims even while this is being sorted out.
Thank you so much for this clear action plan! I'll try the early morning calls first, then look into Claimyr if that doesn't work by the end of the week. I've already found my state rep's contact info too. And thanks for the reminder to keep filing weekly claims - I'll definitely continue doing that. Really appreciate everyone's help with this!
I had a similar thing happen but with my WAGES being wrong not the dates. What worked for me was going to WorkSource in person. The lady there couldn't fix it herself but she had a direct line to ESD and got me connected to someone who could help within 20 minutes. Way better than trying to call yourself. Just bring ID and all your documentation about the last day worked.
I work for a different state agency but interact with ESD sometimes. They launched a new claims system in January that's been having all kinds of data migration issues. Your problem is happening to a lot of people right now. I know it's frustrating but they are working on fixing these types of issues. If you can't get through on the phone, definitely try WorkSource. I've heard good things about their ability to help with claim issues.
I used Claimyr last month and it was amazing! Got through to ESD in 40 minutes after trying for days on my own with no luck. The agent told me the ID verification can actually be fast-tracked if you have a financial hardship (eviction risk, utilities about to be shut off, etc). You just have to talk to the right department. Worth trying if you're in a tight spot with rent coming up.
Just to add clarity on the waiting week: it applies to your first eligible week after filing. If your claim is in adjudication for ID verification, your waiting week hasn't technically started yet because you're not considered eligible until the ID verification is complete. Once your identity is verified, the first payable week will be your waiting week (no payment), then you'll receive benefits for subsequent weeks if you continue to qualify. This is why it's crucial to keep filing weekly claims during adjudication - the system will retroactively assign your waiting week and pay for eligible weeks once identity verification is complete.
One more thing - make sure your boyfriend continues to attend all scheduled hearing proceedings even if you secure representation. I've seen cases where the claimant thought their lawyer would handle everything and didn't show up themselves, which can result in an automatic ruling against them. The OAH judges expect both parties to participate.\n\nAlso, if you're unable to secure representation before the hearing date, you can request a continuance (postponement) by contacting the OAH directly. You'll need a good reason, but \
That's great advice - thank you! I'll make sure he understands he needs to be present regardless of whether we find an attorney. We'll also look into the continuance option if needed. The hearing notice says it will be conducted by phone - is that standard procedure or should we request an in-person hearing instead?
UPDATE: I finally got through to ESD after trying that Claimyr service someone suggested above (it actually worked!). The agent confirmed I had an identity verification issue that was preventing my 1099-G from generating. They processed my recently uploaded documents while I was on the phone and said my 1099-G should be available in eServices within 3-5 business days. For anyone else with this problem, definitely check your notices section for any outstanding issues!
Camila Jordan
Just checking back - were you able to find the online form? If the form is about services provided while on unemployment, it should definitely be in your eServices account somewhere. Sometimes they label these as \
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Harper Thompson
Thanks for checking back! Good news - the form finally appeared in my account this morning under 'Additional Information Requested' like someone suggested. I've filled it out and submitted it online. The whole process took like 5 minutes once I actually found it. What a relief!
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