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have u tried going to worksource in person? sometimes they can help with stuff like this when the phone people wont
WorkSource staff don't have access to your submitted forms in the system. They use a different database than the claims center. They might be able to help with general questions but not retrieving documents. I used to work there.
Thanks for the suggestion. There's a WorkSource office not too far from me - I might try that tomorrow if I can't get through on the phone. At this point I'm willing to try anything!
Quick tip: you can sometimes see part of your application info if you start a new claim but don't submit it. The system pre-fills some fields with your last application data. I did this when I needed to check what start date I used for my disability claim. Not a perfect solution but might help in a pinch!
Oh that's clever! I'll give that a try right now and see what information I can find. Thanks for the creative solution!
Let me know if it works! It helped me in a similar situation, but I know the ESD website gets updated sometimes so fingers crossed it still works this way.
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Thanks everyone for the helpful responses! I feel much better knowing that the interest should eventually come back too. I'll keep an eye on my account and give it about 6 weeks before I start trying to contact them. Fingers crossed it all goes smoothly!
Smart plan. And congrats again on the waiver approval - that's not always easy to get!
just wondering.....how long did it take for them to approve your waiver? i submitted mine 7 weeks ago and haven't heard anything yet. getting scared they'll deny it.
Mine took almost 9 weeks to get approved, so you might still have a couple weeks of waiting. I know it's stressful! I called once around week 8 just to make sure they had received everything and was told it was "in process" whatever that means. Hang in there!
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FYI - the adjudication doesn't necessarily mean there's a problem with your work search. It just means they're reviewing it. If your contacts were legitimate and you can document them, you should be fine. And like others said, keep filing weekly claims no matter what.
UPDATE: I just got an email from ESD saying I need to provide additional documentation for the job contacts from that week. They want company addresses and contact names, which I didn't include originally. I'm gathering that info now. Still no answer about whether my current payments will be affected, but at least I know what they need now. Thanks everyone for your help!
Good news! That's a straightforward request. Once you provide that additional documentation, the adjudication should resolve relatively quickly. In my experience, if there's no issue with your current weeks, your payments should continue while they sort out that specific week. Get that documentation in ASAP though!
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Just wondering - did you select the right reason for separation when you filed? If you selected "laid off" instead of "business closed" that could be causing the delay. You might need to call and have them correct the separation reason in their system.
I'm pretty sure I selected "business closed" but now I'm second-guessing myself. Is there a way to check what I selected in my eServices account? I don't see that information anywhere in my claim details.
You can view your initial application by going to eServices > Claims > View Submitted Applications. The separation reason is on page 3 of the application summary. If it's incorrect, you'll need to call to have it changed.
update? did u get through to them? im in similar boat, company went under oct 15, still waiting...
Yes! Finally got through yesterday using the technical support line that someone suggested. They were able to verify my claim directly and overrode the employer verification hold. They said I should see movement in 3-5 business days. I'll update again once I see a change. Hang in there!
Ayla Kumar
one more thing make sure u keep doing ur job search activities!!! now that ur fully unemployed u need to do all 3 job contacts every week. ESD is super strict about that
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Clay blendedgen
•Good reminder! I was still doing the 3 job search activities even with my part-time job (my WorkSource advisor told me I had to), but it's definitely important to keep up with those.
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Lorenzo McCormick
Final tip: After you submit your weekly claim with the job separation, call ESD within 2-3 business days to confirm everything looks good on their end. This proactive approach can save you weeks of waiting if there is an issue. The earlier you catch any potential problems, the faster they can be resolved. You'll want to have your separation details and last day of work ready when you call.
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