Washington Unemployment

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  • Connect you to a human agent at the ESD
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  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I worked for ESD as a claims specialist until 2024, and I can tell you that overpayment issues often happen because of reporting mismatches between what you reported and what your employer reported. Sometimes it's as simple as the dates being off by a day or two. When you call (if you can get through), ask the agent to explain EXACTLY what weeks and amounts they believe you failed to report. Compare that with your records. In about 30% of cases I handled, there was a simple explanation that resolved the issue without a formal appeal.

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Thank you for this insider perspective! I'll definitely ask for the specific weeks and amounts when I talk to someone. I'm pretty meticulous about my records so I'm confident I can prove I reported everything correctly.

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FINAL UPDATE: I used Claimyr this morning and actually got through to ESD! The agent explained that there was a discrepancy between what I reported and what my employer reported for those 3 weeks. Turns out my employer had reported my hours using the wrong pay period dates. The agent put a temporary hold on collections while they investigate, and I'll be submitting my paystubs and bank statements as evidence. I'm still filing my taxes but feeling much better about the situation. Thanks to everyone for your help and advice!

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That's great news! Glad you got through and got some answers. The temporary hold is HUGE - that should protect your refund while they sort this out. Smart move getting your documentation together too.

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wait I'm confused...doesn't ESD have some special training benefits program? my cousin was getting unemployment while he was in a vocational program last year. something about retraining for in-demand jobs?

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You're thinking of the Training Benefits Program, but that's different from what the original poster is asking about. The Training Benefits Program is typically for people who are already qualified for regular unemployment (laid off, etc.) and then get approved to attend training while receiving benefits.\n\nThe original poster is asking about quitting a job specifically to attend school, which is different. They wouldn't qualify for regular benefits, so they wouldn't qualify for the training extension either.\n\nBut it's a good point to bring up! If someone is laid off and wants to go to school, they should definitely ask about the Training Benefits Program.

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Just an update on waiver deadlines - in 2025, ESD extended the response window for overpayment appeals and waiver requests to 35 days (it used to be 30). Make sure you're tracking the exact date on the notice. Also, if you mail any forms, use certified mail so you have proof of when you submitted everything. ESD has been known to claim they never received documents.

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Thank you for the updated information! That gives us a bit more breathing room. We'll definitely use certified mail for everything we submit. Is there any way to submit these forms online instead of mailing them?

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I wanted to follow up with one more important detail - your daughter should also request a formal appeal of the overpayment determination within the 35-day window, not just the waiver. This preserves all her rights while you work on the waiver request. The appeal form (called a "Request for Review") can be submitted online through her eServices account or by mail. Also, yes, most forms can now be uploaded directly through the eServices portal. Go to her account, look for "Upload a Document" and select the appropriate form type from the dropdown menu. You'll still want to keep screenshots or confirmation numbers as proof of submission.

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We really appreciate all this information! We're going to submit both the appeal and the waiver request through her eServices account today. Everyone has been so helpful - I'll update once we hear something back from ESD about her case.

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i tried the incognito thing someone mentioned above and it worked for me too!!! weird that such a simple fix does the trick.

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Just as an FYI for everyone, ESD just posted on their Twitter/X account that they resolved the login issues as of 3:30pm today. All systems should be functioning normally now. If you're still experiencing problems, it might be something specific to your account and you should call the technical support line at 855-682-0785.

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Thanks for the update! System seems to be working normally for me now too. Was able to log in directly without the workarounds.

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I handle payroll for a medium-sized company, and we occasionally have to issue correction payments like this. From the employer side, we typically code these as \

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my company just sent a regular check with NOTHING on it explaining what it was for!! so annoying. i had to call HR like 3 times to get them to email me something saying it was back pay!!

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