ESD weekly claim stuck on work hours question despite having 0 hours at part-time job

This is a common issue with ESD's weekly claim system. When you have variable hours at a part-time job, you should select 'Yes' that you worked, but then on the hours page, put in 0.00 for hours and $0.00 for earnings. Don't select that you didn't work or you separated - those options are for when you completely end employment with the company. Double-check that you're entering exactly 0.00 with decimal points, as sometimes the system gets picky about format. If it still cycles back, try using a different browser or clearing your cache.

omg this EXACT thing happened to me last month with my retail job!! so frustrating!!! the way i fixed it was clicking YES for still employed, then on the next screen i put in 0.00 hours. when it asked if i had seperation i just hit NO and it finally let me continue. if that doesnt work call ESD but good luckkkkk with that lol

Wait until you get an overpayment notice months later because of this exact issue! ESD's system is terrible with variable hour jobs. I spent 8 months fighting them because the system wouldn't let me properly report my catering job hours when they were 0 for a week. Make sure you document EVERYTHING!

The technical issue you're experiencing is due to how the ESD system handles variable work reporting. Here's the correct procedure for your situation: 1. Select 'Yes' to being employed 2. Enter exactly '0.00' for hours (include decimal) 3. Enter '0.00' for earnings 4. Select 'No' when asked if you separated from employer 5. On the final review page, add a note in the comments section explaining you are still employed but had zero scheduled hours If the system continues to loop, you need to contact ESD directly as it could indicate a flag on your claim requiring adjudication. This happens sometimes with variable-hour workers.

I've been calling ESD for 2 WEEKS about a similar issue and can't get through. Literally 100+ calls, always disconnected. The whole system is broken. I finally started using Claimyr (claimyr.com) and got connected to an ESD agent in about 20 minutes. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. Way better than spending hours redialing. The agent fixed my issue with zero hours reporting in like 5 minutes once I finally got through.

This is literally why I quit my part-time job while on unemployment. The reporting system is impossible with variable hours. Just a heads up - I tried for weeks to get this exact issue fixed and ended up with my claim being put in adjudication for 6 weeks! The ESD system is programmed for traditional employment and completely fails with modern variable-hour jobs. If you can't get the system to accept your report online, you MUST call them before your next weekly claim or you risk getting your whole claim flagged.

my cousin works at a hotel with verible hours and she said you need to put 0.01 hour and 0.01$ instead of 0.00. something about the system not accepting true zero values. tried it?

UPDATE: I tried several of your suggestions and finally got it to work! Here's what worked for me: 1. I cleared my browser cache and used Edge instead of Chrome 2. Selected 'Yes' to still being employed 3. Entered '0.00' (with decimal) for hours 4. Entered '0.00' for earnings 5. Selected 'No' when asked about separation 6. Added a note in the comments explaining I'm still employed but had zero scheduled hours The system finally accepted it! Thank you all so much for your help. I'm definitely keeping screenshots of everything in case there are issues later.