Need to report hours worked by phone? ESD options for weekly claim reporting when website is down

Yes, you can absolutely report your hours worked through the weekly claim phone system! I had to do this for about a month when my laptop died. Call 800-318-6022 and follow the prompts for filing a weekly claim. The automated system will specifically ask if you worked during the week and prompt you to enter your hours. Just make sure you have your total hours ready to enter using the keypad. The system also asks about gross earnings, so have that calculated before you call. It works perfectly fine, just takes a bit longer than the website.

i tried the phone but it kept hanging up on me after i entered my ssn. ended up using my phone's data to file on the website instead. esd systems are so annoying

The phone system is GARBAGE. I've tried using it 3 times in the past year and each time it either disconnects me, doesn't recognize my responses, or worst of all - it SAYS it accepted my claim but then I check online later and nothing was filed!!! Don't trust it! Find ANY way to file online even if you have to use someone else's device. The ESD has the worst systems ever designed and they don't care how much stress they cause people!!

Here's the deal with reporting hours by phone: 1. Yes, you can report hours worked through the automated phone system (800-318-6022) 2. You'll need your SSN and PIN ready 3. The system will ask if you worked, then prompt for hours and earnings 4. It will read back your entries for confirmation 5. IMPORTANT: Write down the confirmation number they give you at the end One thing to know: the phone system requires you to enter WHOLE hours only - so if you worked 16.5 hours, you should round according to ESD guidelines (16 hours in this case, since it's less than 16.75). If you have any issues with the automated system, you can try using Claimyr (claimyr.com) to reach an actual ESD agent. I used their service when I needed help with a complex reporting situation. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 - way better than fighting the phone tree yourself.

anyone know if you have to report hours even if you don't get paid until next month? my new job pays monthly but i've been working for 2 weeks already

I've been on unemployment for nearly 18 months now (had to switch from regular UI to extended benefits at one point) and I've found the phone system to be fine for basic claims with no special circumstances. BUT if you have anything unusual to report like hours worked at multiple jobs or holiday pay or anything like that, I strongly recommend using the website. The phone system just isn't designed to handle complex situations. It's pretty much designed for people who either worked zero hours or have a simple single-employer situation with regular hours. Just something to keep in mind!

I always file by phone and never had problem! Just make sure you listen for the confirmation number at the end and write it down!!! Thats how you know it worked for real