ESD adjudication triggered after claiming week with 41 hours - need help fixing reporting issue
I'm beyond frustrated with my unemployment claim situation right now. I've been receiving benefits since November and everything was going smoothly until 2 weeks ago. I didn't file a weekly claim that week because I picked up 41 hours of work (split between two locations of the same company). The following week, I worked fewer hours so I filed my claim as usual, but the ESD system forced me to also file for the previous 41-hour week I had skipped. When I honestly reported all my hours for that week, the system flagged me for "inaccurate reporting" which makes absolutely no sense because I reported everything correctly! Now my account shows "adjudication in process" under the issues tab and my payments are on hold. I'm completely confused about why this happened when I was just being honest. Do I need to call ESD to explain? Will this take weeks to resolve? Has anyone dealt with something similar?
20 comments
Zara Rashid
The same exact thing happened to me back in January! The system is weird about skipped weeks sometimes. When you go back and file for a week you initially skipped, it can trigger an automatic "investigation" even if you reported everything honestly. Mine took about 10 days to clear up, but I recommend calling ESD to explain your situation. It can speed things up significantly if you can actually get through to someone.
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Sean Doyle
•Thanks for sharing your experience! 10 days isn't terrible but still stressful. Did you just wait it out or did you have to call them to get it resolved?
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Luca Romano
you shouldnt skip weeks even if u work full time, always file even if u get 0$. thats prolly why ur flagged
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Sean Doyle
•Really? Nobody told me that! I thought you weren't supposed to file if you worked full-time hours. This is so confusing.
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Nia Jackson
This is actually a common misunderstanding. The ESD system is designed to maintain continuity in your claim, which is why you should file every week regardless of hours worked. When you skip weeks and then return to filing, it triggers verification protocols because the system needs to confirm what you were doing during the gap period. To resolve this efficiently: 1. Log into your eServices account and check if there are any questionnaires waiting for you to complete in the "Alerts" section 2. Submit a message through the eServices message center explaining exactly what happened - that you worked 41 hours across two locations of the same employer and didn't realize you needed to file for that week 3. Contact ESD directly to explain the situation and ask for expedited resolution of the adjudication The adjudication process typically takes 3-4 weeks if you don't take action, but can be resolved much faster if you're proactive.
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Sean Doyle
•Thank you so much for the detailed explanation! I checked and there aren't any questionnaires waiting, but I'll definitely send a message through the portal. I've been trying to call ESD for two days with no luck - their lines are constantly busy or I get disconnected after waiting.
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Mateo Hernandez
I went thru somethin similar in December. it's so annoying how they don't make these rules clear!! I thought the same thing about not filing when I worked full time for 2 weeks. ended up with adjudication that lasted FOR-EVER. I think it was like 6 weeks before I got paid again! ESD is THE WORST with communication!!!!
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Sean Doyle
•Oh no, 6 weeks?! That's terrifying - I can't go that long without benefits. Did you try calling them during those 6 weeks?
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CosmicCruiser
I went through this exact situation in February! The ESD telephone system is completely overwhelmed - I spent days trying to get through with no success. I finally tried Claimyr (claimyr.com) which got me connected to an ESD agent in about 30 minutes. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 Once I actually talked to someone, they resolved my adjudication right away. The agent explained that when you skip filing for a week and then report it later, the system automatically flags it for review. But a human agent can quickly verify everything and clear the issue if you can actually reach one.
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Sean Doyle
•Thank you so much for this recommendation! I'm going to check out that service right now. After three days of trying to call ESD myself with no luck, I'm willing to try anything that might actually get me through to a real person.
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Aisha Khan
Just to clarify a few technical points about ESD's claims process: 1. You're actually supposed to file every week regardless of hours worked. This maintains your claim as "active" in the system. 2. When you work full-time hours (40+) and report it correctly, you'll receive $0 for that week, but your claim remains in good standing. 3. The system flags for adjudication when there are gaps in filing followed by retroactive claims because it needs to verify you weren't receiving benefits from another source during that time. 4. Your current situation isn't considered fraud since you accurately reported your hours - it's just a procedural verification. 5. For fastest resolution, call the ESD claims center at 800-318-6022 and explain that you didn't understand the continuous filing requirement. They can often resolve these routine adjudications during the call.
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Sean Doyle
•Thank you for breaking down the technical aspects so clearly! This makes so much sense now. I had no idea about the continuous filing requirement - I thought I was doing the right thing by not claiming during weeks I worked full-time. I've been trying that number for days with no luck, but I'll keep trying.
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Ethan Taylor
This whole system is DESIGNED to trip people up and deny benefits!! They purposely make the rules confusing and then punish you for not following them perfectly. I had THREE adjudications last year for similarly stupid reasons. One took 8 weeks to resolve!!! Meanwhile bills pile up and they don't care at all. The entire ESD system needs to be rebuilt from scratch.
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Luca Romano
•facts!!!! they make it confusing on purpose
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Nia Jackson
To update with the most current information: The adjudication process for reporting issues like this is averaging 2-3 weeks as of April 2025, according to the latest ESD performance metrics. However, if you can reach an agent directly, these types of straightforward adjudications can often be resolved during the call or within 48 hours afterward. The key is explaining that you misunderstood the continuous filing requirement rather than intentionally misreporting anything. ESD representatives are generally understanding about this common confusion.
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Sean Doyle
•Thanks for the update on current timeframes. 2-3 weeks is still going to be tough but it's better than 6-8 weeks! I've sent a detailed message through the portal explaining exactly what happened, and I'll keep trying to reach someone by phone.
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Zara Rashid
Quick question - have you uploaded your paystubs from those weeks to your ESD account? That can sometimes speed up the verification process since they can confirm your hours worked without having to contact your employer.
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Sean Doyle
•I didn't know I could do that! Where in the ESD portal can I upload documents like paystubs? That seems like it would definitely help my case.
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Nia Jackson
You can upload documents through your eServices account by going to your dashboard, selecting "Upload Documents" from the menu, and then choosing "Verification Documents" as the category. Make sure to include both paystubs showing the different locations you worked at during that 41-hour week, and it's helpful to include a brief note explaining that these relate to your current adjudication issue.
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Sean Doyle
•Perfect! I just found that section and uploaded both paystubs along with a note explaining everything. Hopefully this helps move things along. I really appreciate everyone's advice!
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