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Sorry your dealing with this! When I called the governors office back in February, they took about 8 days to contact me. But then things moved SUPER fast after that - my claim was fixed within 48 hours! Make sure you tell them if you have pets too because I mentioned I couldn't afford my dogs food and medicine and I think that made them move faster honestly. Good luck!!
I reopened my claim last month after a 6-week job didn't work out. The online process was pretty easy, but I got stuck in adjudication right away. For me, adjudication took 3 weeks, which isn't great but better than the 8+ weeks I've heard from others. One thing that helped me: I submitted a detailed letter through my eServices messages explaining exactly what happened with dates, specifics about misrepresentations, etc. I think being proactive with that information helped speed things up a bit. And definitely keep doing your job search activities while you wait! They're super strict about that now.
That's a smart idea about sending a detailed explanation through eServices messages. I'll definitely do that after I submit the reopening request. Did you get payments while in adjudication or only after they made a decision?
You don't get any payments during adjudication - they hold everything until they make a decision. That's why it's so stressful! But if they approve you, you'll get all the back payments for the weeks you claimed during adjudication. Just make sure you're answering the weekly claim questions accurately about why you're not working.
this happened to me too!!! the job market is crazy right now, companies lie about EVERYTHING just to get desperate people in the door. my situation was different bc I got laid off after 3 weeks (not quit) so I didn't have to deal with the "good cause" thing but I was able to reopen my old claim no problem. good luck!!!!
The ESD system is COMPLETELY BROKEN when it comes to business closures! They expect verification from companies that don't exist anymore!! I waited SEVEN WEEKS in adjudication after my employer went bankrupt. The only thing that finally worked was getting my state representative involved - I contacted their constituent services office and they reached out to ESD on my behalf. Had my claim approved within 48 hours after that. They have some kind of special ESD liaison who can actually get things done. Don't waste your time with the regular phone lines!
UPDATE: I wanted to let everyone know what finally worked! I used Claimyr to get through to ESD yesterday (thanks for that suggestion!), and explained the business closure situation. The agent could see all my documentation but said the claim was stuck because there was a verification flag that needed manual override. She processed it right there on the phone and said I should see payments for all my backed-up weeks within 48 hours! I'm so relieved - this has been incredibly stressful. The agent also mentioned that business closure claims often need special handling and recommended that others in this situation specifically mention "business closure verification" when they call in.
Sophia Carson
One more important tip: If there's any information you're unsure about during the hearing, it's perfectly acceptable to say "I don't recall exactly" rather than guessing. Incorrect information, even if unintentional, can hurt your case. Also, if they ask why you waited until now to appeal (since it's been since August), just explain that you were following the process as instructed and were waiting for your assigned hearing date. The backlog isn't your fault, and they know the system is delayed.
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Keith Davidson
Thank you everyone for all this advice! I feel much more prepared now. I've organized my emails chronologically, prepared notes about the timeline of events, and will definitely mention the 50% pay cut ultimatum. I'm still nervous but at least I have a better idea of what to expect tomorrow. I'll update after the hearing to let you know how it went!
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Ezra Bates
•Good luck! Remember to take deep breaths and speak slowly. You've got this!
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Ana Erdoğan
•let us know how it goes!!
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