ESD unemployment application stuck on freelance work question - can't proceed!
I'm completely frustrated with the ESD application system right now! I originally qualified for unemployment several months ago but missed the acceptance window (was dealing with a family emergency and totally overlooked the notification). Now I'm trying to reapply since I'm still jobless, but hitting a massive roadblock in the system. Here's my situation: I've done some freelance work since my original claim to make ends meet while continuing my job search. When I try to reapply, it asks "Have you worked since you opened your claim?" I answer "yes" because I have done freelance work. Then it demands I list an employer - but I was self-employed doing freelance graphic design! There was no employer to list. When I get to the question "Did you work for any other employers not mentioned above?" I'm stuck in a loop: - If I answer "no" (which is technically correct - there were no employers), the system won't let me proceed - If I answer "yes" it asks for employer details I don't have I've tried calling ESD about 20 times but either get disconnected or can't get through the queue. Has anyone dealt with this specific issue? How do I report freelance/self-employment work in this broken system?
20 comments
Dananyl Lear
You need to list yourself as the employer for your freelance work. In the employer name field, put your own name or your business name (even if it's not formally registered). For the address, use your home address. This is standard procedure for reporting self-employment on unemployment claims. The system is designed primarily for W2 employment but does accommodate self-employment if you enter it correctly. For the "employer" phone number, use your own phone number. For dates, enter the whole period you did freelance work or break it into specific project periods if they were distinct.
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Lim Wong
•That makes SO much sense! I never thought of listing myself as the employer. Will the system accept that even though I don't have a business license or anything formal? I've just been doing freelance work through sites like Fiverr and Upwork.
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Noah huntAce420
this happened to me 2!! the system is total garbage for freelancers, they make it IMPOSSIBLE for gig workers. i put my name in the employer field and then they asked for an address and i put my home address but then they wanted an EIN or ssn and i had to put my own ssn and it felt so WEIRD
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Lim Wong
•Thanks for sharing your experience! That makes me feel better knowing someone else went through this. Did your claim eventually get approved after you entered your own SSN as the employer?
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Noah huntAce420
•ya but then i got stuck in adjucation for like 6 weeks cuz they had to verify all my gig work. make sure u got all ur payment records saved somewhere!!
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Ana Rusula
The ESD system is actually designed to handle self-employment, but it's not intuitive. When you list yourself as the employer, make sure to check the "self-employed" box if it appears in the form. You'll need to report all earnings from freelance work for each week claimed. Keep documentation of all payments received (screenshots of payment confirmations, bank deposits, etc.). Also important: unemployment benefits are reduced based on earnings. For every $3 you earn in freelance work, your weekly benefit decreases by about $1. If you earn 75% or more of your weekly benefit amount, you'll receive no benefits for that week, but your claim remains active. You'll need to report the following for each freelance job: - When the work was performed (dates) - How many hours you worked - Total earnings before expenses Expect your application to be flagged for adjudication so an ESD specialist can review your specific situation.
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Lim Wong
•This is incredibly helpful information! I didn't realize they reduce benefits based on freelance earnings - that makes sense but is good to know. I have all my payment records from the platforms I've worked through, so I'll gather those. Do you think this will still go to adjudication even if I'm completely transparent about everything?
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Ana Rusula
•Yes, most claims with self-employment almost always go to adjudication - it's standard procedure and not because they suspect anything. They just need to verify everything manually. Be prepared to wait 3-8 weeks for adjudication to complete. Make sure to keep filing your weekly claims during this time, even if you're not receiving payments yet.
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Fidel Carson
I had the exact same issue!!! The ESD website is NOT designed for the modern economy at all. So frustrating! I ended up having to call them to resolve it.
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Lim Wong
•How did you actually manage to get through to someone on the phone? I've been trying for days with no luck.
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Isaiah Sanders
After struggling with the same issue last year, I discovered Claimyr (claimyr.com) which helped me get through to an ESD agent in about 25 minutes instead of spending days trying to call. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 The agent I spoke with walked me through exactly how to enter my freelance work properly. Turns out you need to select "self-employed" from a dropdown menu that only appears after entering certain information in a specific order. The agent stayed on the line while I completed the application and made sure it went through correctly. Definitely worth it because my claim would have been rejected otherwise.
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Noah huntAce420
•does that claimr thing actually work?? i thought it was a scam or something
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Isaiah Sanders
•It worked for me and several friends. They don't access your ESD account or anything - they just help connect your call to ESD. The agents I got were super helpful with my freelance income situation.
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Xan Dae
I work as a web developer and had to deal with this exact scenario in 2024 when I lost my main job but had some sporadic freelance projects. Here's exactly what you need to do: 1. Where it asks if you worked since opening your claim, select YES 2. When it asks for employer, enter YOUR OWN NAME followed by "Self-Employed" (e.g., "Jane Smith - Self-Employed") 3. Use your home address for the business address 4. For business phone, use your own phone 5. For Federal ID number (EIN), you can use your SSN if you don't have an EIN 6. For job title, put "Freelancer" or your specific role (e.g., "Freelance Graphic Designer") 7. For separation reason, select "Still Working Part-Time" if you're still doing occasional freelance work If the system still won't let you proceed, try a different browser or clear your cache and cookies. The ESD system has weird technical glitches sometimes.
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Lim Wong
•These are amazing step-by-step instructions! Thank you so much. I'm going to try exactly this approach tomorrow morning. Fingers crossed it works!
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Fiona Gallagher
anyone know how long adjudication is taking these days??? i been waiting 7 weeks already
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Ana Rusula
•Adjudication timelines are currently running 5-8 weeks for standard issues and 8-12 weeks for more complex cases (like those involving self-employment verification). If you've been waiting 7 weeks, you might want to check your online account to see if there are any pending document requests or action items. Sometimes they need additional information but the notification gets lost.
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Lim Wong
UPDATE: I finally got this resolved! Here's what worked for me in case anyone else is stuck in the same situation: 1. I used the instructions from @ProfileUser4 above and listed myself as the employer with "Self-Employed" after my name 2. The system initially still got stuck, so I cleared my browser cache and tried again with Microsoft Edge instead of Chrome 3. I got through the application but as predicted, my claim went to adjudication 4. I used the Claimyr service that was recommended here to reach an ESD agent (it took about 30 mins but ACTUALLY WORKED!) 5. The agent was able to update some details on my claim and told me exactly what documentation to upload for my freelance work My claim is still in adjudication but at least I'm confident everything is submitted correctly now. The agent said to expect 6-8 weeks for review but to keep filing my weekly claims in the meantime. Thanks everyone for your help with this frustrating situation!
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Xan Dae
•Great news! The adjudication process is definitely lengthy for freelancers, but keep filing those weekly claims as instructed. One tip: on your weekly claims, make sure to report even small amounts of freelance income accurately - being consistent will help your case move through smoothly.
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Lim Wong
•Definitely will do that! I've started tracking my freelance hours and earnings much more carefully now. The agent also mentioned I should keep proof of job search activities since I need to do 3 job search activities each week even while in adjudication.
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