Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the ESD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the ESD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
my cousin works for esd (not posting which office lol) and she says this happens ALL THE TIME. the computer system is from like 1985 or something ridiculous. she says the approval letter trumps the online status every time but you gotta call to get someone to manually fix it in the system.
Wow, that's crazy they're using such old systems for something so important! Thanks for the insider perspective - makes me feel better knowing the letter is what really matters.
UPDATE: I called ESD this morning (got through after 14 attempts) and spoke with a very helpful agent. She confirmed that my claim is APPROVED despite the online status showing disqualified. She manually removed the disqualification flag and said my backpay for the last 7 weeks should process within 48-72 hours! HUGE relief! Thanks everyone for your advice!
That's amazing! Mind sharing what time you called? I'm going to try again tomorrow morning.
I called right when they opened at 8am! Waited on hold for about 45 mins but actually got through. Good luck!
Join the conversation
UPDATE: I finally got through to someone at ESD today! Turns out my adjudication issue was because my former employer contested my claim saying I was fired for misconduct (completely untrue - it was a documented layoff). The agent helped me submit the proper documentation to prove it was a reduction in workforce. Regarding the overpayment, I've submitted a waiver request with all the financial hardship documentation you guys suggested. The agent said they can put a temporary hold on collections while they review it. Seriously, thank you all for the advice. This has been so stressful, but I feel like I'm finally making progress. Will update again when I hear back about either issue.
That's great news! Employer contestation is a common reason for adjudication delays. Since you have documentation proving it was a layoff, you should be in good shape. The fact that they're putting a hold on the overpayment collection is also very positive. Keep documenting everything and follow up regularly on both issues. Fingers crossed for you!
in the same boat rn...cant get anyone on the phone and my landlord is NOT understanding at all. how did u finally get thru to someone? been trying for 2 weeks straight
I used that Claimyr service someone mentioned above. Normally I wouldn't pay for something like that, but I was desperate. Got connected to an actual person at ESD within about 20 minutes. Worth it just for the stress relief of not getting disconnected after waiting for hours!
Join the conversation
I'm in the same boat right now actually. Mine switched to pending yesterday but I'm just gonna wait til Monday and see what happens. Last time I stressed myself out for nothing. The pending status doesn't always mean anything bad.
Thanks everyone for the advice. I think I'll wait until Monday before panicking. Sounds like this happens a lot with ESD's system showing 'pending' even when things are actually processing normally. If nothing shows up by Tuesday morning, I'll try using that Claimyr service to get through to someone. Will update here once I know what happens!
Join the conversation
I had this happen last summer - got approved for both programs at once. What worked for me was going IN PERSON to the WorkSource office in Lacey. Even though they're separate from ESD technically, the supervisor there was able to call an internal ESD number and get me connected to someone who could help. Took about 3 hours of waiting but it worked when nothing else did.
That's a great idea! I didn't realize the WorkSource supervisor could call ESD directly. The Lacey office is pretty far from me but there's one closer I can try. Thank you!
Quick update on the form situation since there seems to be confusion: The Benefit Payment Refund process changed in late 2024. You now have three options: 1. Online: Use the Benefit Return Portal (though as someone mentioned, it can be glitchy) 2. Phone: Get through to ESD and request a payment reversal (only works if payment is less than 5 days old) 3. Mail: You can still use the form method, but it's now form ESD-5617 not 5314 Also important - make sure to update your PFMLA application to show the exact weeks you received unemployment. This prevents PFMLA from overpaying you as well, creating a second problem.
This is correct - I had forgotten they changed the form number. One thing to add: if the bank has already processed the deposit but you haven't spent it, some banks will do a return ACH transfer if you contact them within 5 business days. I did this with BECU and it was much faster than waiting for ESD to process a refund form.
Elijah Knight
My brother had his claim stuck four months!! He called governors office and nothing happened for almost 3 weeks, then suddenly everything was fixed and he got backpay for everything. So dont give up hope but also dont expect miracles tomorrow. The system is totally broken.
0 coins
Ryan Vasquez
•Wow, four months is insane! But glad he finally got it resolved and received all his backpay. That gives me some hope at least.
0 coins
Avery Saint
One thing I learned from my experience - when your claim does get approved after adjudication, if you're owed backpay, it typically shows up 2-3 business days after the approval. Just so you can plan accordingly once you see movement on your claim status.
0 coins
Ryan Vasquez
•Thanks for the heads up! That's good to know for planning purposes. Really appreciate everyone's insights here - feels less isolating knowing others have gone through this too.
0 coins