I had a similarly complex situation last year (pregnancy leave that turned into a layoff), and what finally worked was contacting my state representative's office. They have dedicated staff who can reach out to ESD on your behalf. My claim was resolved within 10 days after my rep's office got involved. Might be worth a try if you're still stuck after trying the direct approach.

Good news! I just checked the ESD adjudication processing times dashboard, and they're currently processing cases from 8-10 weeks ago. So you should be coming up in their queue very soon. Here's the link if you want to check it yourself: https://esd.wa.gov/unemployment/dashboard Be prepared for a possible interview call once your case comes up for review. Have all your documentation organized and ready to discuss the timeline of your LOA, termination date, and when you became available for work again. Good luck!

One more important thing - if you're planning to use your GI Bill for education after discharge, be aware that you generally can't receive both full-time student benefits and unemployment at the same time in Washington. You'll need to report your school attendance and any VA education benefits when filing weekly claims. Also, make sure your job search activities show you're looking for suitable work based on your military skills and experience.

Thank you everyone for all this helpful information! I'm going to wait until April 2nd to file with Washington ESD, make sure I select UCX benefits, and have my DD-214 ready. I'll be careful about listing my platoon sergeant as my supervisor and selecting 'End of Service Contract' as my separation reason. I'm also going to check out WorkSource for their veteran services to help with my job search requirements. If my claim does get stuck in adjudication, I'll keep that Claimyr service in mind. Really appreciate all the advice - this has made the process much clearer!

I had my claim go into adjudication last month over a similar issue (though mine was about unsuitable pay, not hours). The adjudication process took exactly 18 days from when they notified me until I got the decision. They ended up deciding in my favor because I had good documentation. Make sure you answer your phone during this time - they'll call from a blocked/private number for the fact-finding interview. Miss that call, and you could be automatically denied!

They sent a letter through my eServices account about 4 days before the call, giving me a 4-hour window when they'd call. But I've heard from others that sometimes they just call with no warning. The adjudicator was actually really reasonable and just wanted to understand my situation. Don't be too nervous - just explain your situation clearly and have your documentation ready.

Have you been filing your weekly claims this entire time? Even while waiting for appeal and after winning, you MUST continue filing weekly claims or you won't get paid for those weeks, regardless of eligibility. I've seen many people win appeals but not get full back pay because they stopped filing weekly claims during the appeal process.

Update for anyone following this thread: I talked to the OP privately and they finally got through to ESD using the advice here. Their payment is being processed now and they should receive all back benefits within 48 hours! Sometimes it just takes persistence (and knowing exactly who to ask for).

When I was having trouble reaching ESD about my claim status, I used a service called Claimyr (claimyr.com) that got me through to an actual agent in about 25 minutes instead of trying for days. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. Might be helpful once you do file your claim, since these good cause quit situations often need to be discussed with an actual person.

Thanks everyone for the clarification and advice. To recap what I've learned: 1. I meant "good cause quit" not bonding claim (oops) 2. I can't get pre-approved for benefits - have to actually quit first 3. Need to formally report issues to HR/management before quitting 4. Document EVERYTHING with dates/times/witnesses 5. Look into using my PTO while job hunting I'll start putting together my documentation and make a formal complaint to HR tomorrow. Really appreciate all the help!