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WHY DOES ESD MAKE EVERYTHING SO COMPLICATED?!!!! I had this EXACT same issue and had to call 67 TIMES before someone would help me! Their system is DESIGNED to make people give up on getting their benefits! The fact that it just silently fails without telling you there's missing information is criminal negligence!!
I had a similar issue but mine was because I had the wrong account number not routing number. They ended up sending paper checks instead for like a month before I figured it out. Maybe check your mail?
Don't panic yet! The ESD system sometimes slows down processing times when they're doing back-end updates or when they have higher claim volumes. I've had claims stay in 'processing-ivr' for up to 5 business days before suddenly switching to 'paid' without any action on my part. That said, I'd recommend checking your Notices/Letters section in eServices to see if they've sent you any requests for information that you might have missed. If there's nothing there and you hit day 5 with no movement, then it's definitely time to call.
Just want to update everyone - my claim that was stuck in 'processing-ivr' finally moved to 'paid' this morning. It took 6 days total. I never got through to ESD on the phone, but it resolved itself. So sometimes it really is just a delay in their system without any actual issues. Hope this helps calm some nerves!
dont worry to much about the job search stuff when ur going back to work. just put that u looked at the union job board and checked indeed and ur good
Update: Finally got through to ESD this morning after trying the different browser suggestion (plus using that Claimyr service someone mentioned). They confirmed I should select 'temporarily laid off' and enter my return date. The agent submitted a backdate request for my Christmas week too! She said standby status is now mainly for employer-requested situations with special circumstances, and most construction workers with 1-2 week gaps should just do the job search requirements. Thanks everyone for your help!
my friend works at esd (not saying more than that) and says they're supposed to respond to governor inquiries within 48hrs but nobody gets in trouble when they don't. its all about which agent gets assigned to your case. some are good some dgaf
Quick update for everyone following this thread: ESD recently changed their processing priorities. They're now responding to governor's office inquiries within 3-5 business days for simple issues, but employer disputes like yours are taking 7-10 business days because they need to contact the employer for their side. This change happened in February 2025, so some older posts about getting immediate results after contacting the governor's office are no longer reflecting current timeframes.
CyberSamurai
i think the job search requirements changed too??? isnt it 4 now not 3?? someone told me it changed
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Zoe Alexopoulos
•No, it's still 3 job search activities per week for regular unemployment claims in Washington state. This hasn't changed recently. Make sure you're getting your information from the official ESD website or directly from an ESD representative.
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Carmen Flores
Thanks everyone for the helpful advice! I talked to my supervisor and she's emailing me a letter today confirming the February 10 return date. I'm going to submit the extension request through eServices tomorrow and also make sure my employer reports the new date to ESD directly. If I don't hear back before January 11, I'll start doing the 3 job search activities just to be safe. Really appreciate all the guidance!
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Amara Nwosu
•Smart move! And don't forget to keep certifying your weekly claims without interruption, even during that transition period from your original standby end date to when the extension gets approved. Missing a weekly certification can cause bigger problems than temporarily having to do job searches.
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