


Ask the community...
Finally got through to someone at ESD! Turns out there was an identity verification issue that somehow didn't trigger a notification. The agent said they've had system problems with alerts not being sent to claimants. She cleared it up right away and my payment should process within 48 hours. Such a relief! Thanks everyone for your help and suggestions.
Update: I just got the questionnaire from ESD about my missed week. It's asking if I was able and available for work, if I was physically able to work, if I was out of my labor market area, etc. I'm going to fill it out honestly stating I was traveling and unavailable. Fingers crossed this gets resolved quickly!
UPDATE: I'm finally back into my account! For anyone else having this issue, here's what worked for me: 1. Used the Claimyr service mentioned above (it actually did work) 2. ESD agent confirmed there's a system-wide issue with password resets right now 3. They had to manually unlock my account from their end 4. Had to create a completely new password that didn't share ANY characters with my previous 3 passwords (that was the issue!) So relieved I can file my weekly claim now. Thanks everyone for your help!
thx for the update! gonna try this 2. did u have 2 pay a lot for that claimyr thing?
I had this same issue last month and wasted HOURS trying to fix it myself. This password reset problem has been happening since they updated the system in December. ESD knows about it but hasn't managed to fix it yet. Something else to try - if you're using a password manager or autofill, turn it OFF completely. Sometimes the system rejects saved passwords even when they're correct. Also check if your caps lock is on (I'm embarrassed to admit this was my problem once). BTW I've been on unemployment for 4 months now and the system has had some kind of technical glitch almost every month. It's beyond frustrating.
THE ESD SYSTEM IS DESIGNED TO DENY PEOPLE THEIR BENEFITS!!! I'm convinced they train their employees to find ANY reason to disqualify claims. I went through something similar last month and it took FIVE WEEKS to get it fixed. Had to call 87 TIMES before I got through (yes I counted). By the time I got my benefits I was already behind on rent and had my electricity shut off. They don't care AT ALL about our suffering!!! You need to DEMAND to speak to a supervisor. Don't let them transfer you to another regular agent. Say the words "escalate to supervisor" over and over until they do it. Regular agents won't fix anything!!! Also RECORD EVERY CALL with them if your state allows it. I wish I had done this because they kept giving me different information every time I called.
While I understand your frustration, I don't think the system is deliberately designed to deny benefits. It's just severely understaffed and the rules are complicated. Recording calls is good advice though - Washington is a two-party consent state, so just make sure to tell them you're recording at the beginning of the call.
Hey just wondering - did you try the Claimyr thing? Did it work? I'm in a similar situation now and considering trying it but wasn't sure if it's legit
Update for everyone: I was able to get through to ESD yesterday! I used a combination of calling at 7:59am exactly like someone suggested and also contacting my state rep's office. I'm not sure which one actually worked, but I finally spoke with a supervisor who reviewed my case. Turns out the first agent completely misunderstood my medication situation and incorrectly flagged me as unable to work. The supervisor reversed the disqualification on the spot and said my payments should process within 48 hours. I'm still going to submit the appeal just to be safe though. Thank you all for your help during this stressful time!
Liam McGuire
I waited 3 months after my waiver approval to get ALL my money back!! And that was with calling them every single week! The entire system is designed to wear us down so we give up. DON'T GIVE UP. Keep calling and document everything. I finally had to contact my state representative to get the rest of my payment released. Suddenly they "found" my money after the rep's office inquired. Funny how that works!!!
0 coins
Ethan Brown
•3 MONTHS?? I'm already at my breaking point after 2 years of fighting with them. I'll try contacting my rep if I don't see the rest of the money in the next couple weeks. Thanks for the suggestion!
0 coins
Yuki Yamamoto
Quick update based on all the comments - it sounds like you should: 1. Keep checking your account for updates daily 2. Call ESD every week to follow up (using Claimyr if you're having trouble getting through) 3. Request a formal breakdown of what weeks were included in your first payment 4. Be prepared for the process to potentially take 1-8 weeks for full payment 5. Contact your state representative if you don't see movement after 3-4 weeks It's unfortunately a common issue, but the good news is that most people do eventually receive their full payment after a successful waiver approval. The system is just incredibly slow and poorly communicated.
0 coins
Ethan Brown
•Thank you for summarizing everything! I feel a little better knowing this happens to a lot of people and they do eventually get paid. I'll start with calling them again tomorrow and requesting that breakdown of which weeks were in the first payment. Really appreciate everyone's help and advice!
0 coins