Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just a quick update - I saw your question about whether they asked for proof of income for the payment plan. In my case, they didn't require documentation upfront, but they did ask about my current income and expenses during the phone call to determine what monthly payment would be reasonable. If you're struggling to get through on the phone, I really do recommend trying Claimyr. It saved me literally days of frustration trying to reach someone at ESD.

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Thanks for following up! I'm going to try Claimyr tomorrow. At this point, I just want to get this resolved before tax season and stop worrying about whether they'll take my refund.

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One more thing to consider: if you believe the overpayment was due to an ESD error rather than anything you did wrong, you can request a waiver. According to WAC 192-220-030, ESD may waive an overpayment if it would be against "equity and good conscience" to require repayment. This is separate from an appeal (which challenges whether the overpayment exists at all) and is worth looking into if you truly couldn't have prevented the overpayment situation.

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If you're having trouble reaching ESD to get clarification on anything, I'd recommend trying Claimyr. I was stuck in endless phone queues until I found their service - they got me through to an actual ESD agent within about 20 minutes. You can see how it works in their video demo: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 or visit claimyr.com. Saved me hours of redial frustration when I had questions about my job search requirements.

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does that actually work? i spent 3 DAYS trying to get thru last month and gave up

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Yes, it worked for me. I was skeptical too but was desperate after spending a full day trying to reach someone. They connected me with an ESD agent who fixed my issue with missing job search documentation.

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To answer your follow-up question - no, it won't ask for both weeks' job searches at once. Each weekly claim only covers the specific week you're filing for. So when you file this Sunday, you'll be reporting for the current week only. By the way, when the system asks if you completed your job search activities, it just asks yes/no. You don't actually enter the details into the ESD system unless you're selected for a job search review. But you absolutely must keep detailed records of all your job search activities (I use a spreadsheet).

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That's really helpful to know! I've been keeping detailed notes of everything in a notebook, but a spreadsheet is probably a better idea. I'll start one today!

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Quick update - I talked to the ESD agent who helped me with this same issue and she explained that the phone system sometimes fails to record your job search activities properly. When that happens, your claim gets stuck in a weird limbo where it's partially processed but not fully submitted. The only solution is having an agent manually fix it. And yes, definitely use the eServices website from now on!

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figures!! they should just get rid of the phone option if it doesnt work half the time!!!

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UPDATE: I finally got through to ESD after a 2-hour wait! The agent confirmed my weekly claim WAS received through the phone system but got stuck in processing because of a "system flag" related to my job search activities. She manually reviewed and processed my claim while I was on the phone. She said my payment should arrive in 2-3 business days. Also confirmed I should definitely use the website for future claims to avoid this issue. Thanks everyone for your help!

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That's great news! Glad you got it resolved. This is a common issue that many claimants encounter. The phone system works well for basic claims but struggles with any complexity. For anyone reading this in the future - the eServices website is almost always the better option for filing weekly claims.

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bro they just want their money back no matter what. system is broken af

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Update on what I shared earlier - if you can provide financial hardship documentation, you might qualify for a waiver of the overpayment entirely, even if they don't remove the "at fault" finding. Form ESD 640-001 is what you need - "Application for Overpayment Waiver." Most important though: whatever you do, keep filing your weekly claims while this gets sorted out if you're still on unemployment. An appeal doesn't stop your current claim requirements.

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Thank you for this update! I'll look into that form. And yes, I'm still filing my weekly claims - thankfully I saw that advice elsewhere or I would have stopped during the appeal process.

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actually my brother works at esd and he told me they sometimes pay the waiting week if your claim has special circumstances but you have to specifically request it by calling and mentioning the "waiting week hardship provision" not many people know about this...

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I've reviewed all the current ESD policies and regulations, and there is no such thing as a "waiting week hardship provision" that allows for payment of the waiting week outside of the exceptions I mentioned above. Please be careful about spreading misinformation that could cause people to waste time pursuing something that doesn't exist.

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Noah Ali

OK so waiting weeks aren't paid, but what about the last week when your benefits end? Do they pay that one in full? I'm about to exhaust my benefits next month and trying to budget.

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Yes, your final week is paid normally as long as you're eligible and file your weekly claim. The waiting week only applies to the first week of your claim - all subsequent weeks are paid normally until you exhaust your benefits or return to work.

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