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Has anyone else noticed that these adjudication delays seem worse than last year? My neighbor got approved in just 2 weeks back in 2023, but now everyone I know is waiting MONTHS. It's like they're deliberately slowing things down to make people give up!!
Update: I managed to get through to ESD this morning after trying that Claimyr service someone mentioned. The agent explained they had to reassign a bunch of cases due to staffing issues, which is why my date changed. She said they're working through the backlog as fast as they can, but couldn't promise the new date wouldn't change again. She did note my financial hardship in the system though, so fingers crossed! Thanks everyone for your help and sharing your experiences - made me feel less alone in this frustrating process.
anyone else notice that the ESD site always seems to have "technical difficulties" right when you need it most? lol. i swear they do this on purpose to reduce the number of claims. my partner tried for TWO WEEKS to get in before finally getting through on a tuesday at exactly 10:15am. so maybe try that specific time? not sure if it was just coincidence but worth a shot
Update: I tried clearing my cache and cookies, then used Firefox instead of Chrome like some of you suggested. It worked! I was able to log in at 2pm today and got my claim submitted. Thanks everyone for your help! For anyone else having this issue - definitely try a different browser and clear your cache. Also, mid-afternoon on a weekday seemed to be a good time to access the system.
One more thing to try: check if you can see your weekly claim status under the "Weekly Claims" tab in eServices. Sometimes there's more information there about why a claim is being held. Also, while waiting to get this resolved, make sure you continue completing your job search activities (3 per week) and documenting them. Even though you can't file right now, you'll need to report these activities when you file retroactively after the pending issue is cleared.
Just wanted to follow up - were you able to get through to ESD and resolve this? What was the pending issue in your case?
Update: I finally got through to ESD yesterday! Turns out my former employer questioned my hours worked (they reported fewer hours than I claimed). The agent said they'd expedite the adjudication since it's a relatively small discrepancy. She also helped me file my missed weekly claim over the phone and said I should be able to file online again starting next week. Such a relief!
Update: I called ESD this morning about this issue (was on hold for 2.5 hours). The agent confirmed exactly what's happening - when your claim switches from an old one to a recalculated one with new wage data, it automatically triggers a review of ALL separations within the base year, even previously approved ones. The agent said this is to prevent fraud where someone might have been fired for misconduct from one job but laid off from another. The good news is that since you already have documentation from your employer stating they won't contest the claim, you should be fine. The agent should be able to expedite the adjudication if you call and explain that you already provided this documentation.
just wonderng did u get paid for the weeks while in adjudication or did they hold all payments until everything was resolved?
Melissa Lin
FINAL UPDATE: I finally got through using the Option 4 trick! The agent confirmed there's a system-wide issue with the job search reporting function that they're still working on fixing. She took my job search details manually and noted in my file that I attempted to report multiple times before the deadline. My weekly claim is now properly filed. Thanks everyone for all your help and suggestions!
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Val Rossi
Glad you got it sorted out! It's always a relief when these ESD issues get resolved before affecting your benefits. Good thinking to come back and update everyone too.
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