Impossible to reach ESD representative - keeps hanging up on high call volume

same here its like they dont want us 2 talk to them at all!!! i called 22 times yesterday and couldnt get anyone. the whole system is rigged to keep us from gettin our $$$

There is no "secret" number, unfortunately. The ESD phone system has been overwhelmed since they updated their claims system in January 2025. I've had success using Claimyr (claimyr.com) - it's a service that basically keeps dialing for you and gets you in the queue to speak with an agent. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 I was skeptical at first but it got me through to an agent in about 30 minutes after trying for weeks on my own. My adjudication issue got resolved the same day.

I successfully reached ESD last week after weeks of trying. Here's what worked for me: 1. Call the main number (877-ESD-UI01) exactly at 7:58am - don't wait until 8:00 2. When the automated system answers, immediately press 2, then 3, then 1, then 4 in sequence 3. If it says high call volume, hang up and try again immediately 4. It took me 9 attempts in one morning, but I finally got placed in queue The key is calling right before they officially open and using the exact sequence to get to claims specialists. Also, Mondays and Tuesdays are the worst days to call - try Thursday afternoon if possible.

Try 833-572-8400 thats the disqualification department but they can help with regular claims too sometimes!!! i got through yesterday

The phone system is frustrating by design. I've worked with hundreds of ESD claimants and the most effective approach actually isn't calling repeatedly. Try these alternatives: 1. Use the eServices secure message system - responses typically come within 4-7 business days 2. Visit a WorkSource center in person (bring ID) - they can't resolve adjudication issues but can often tell you what's holding up your claim 3. Contact your state representative's office - they have liaison channels 4. If your claim is in adjudication, understand that constant calling won't speed it up That said, if you absolutely must speak with someone by phone, the specialized services mentioned above (like Claimyr) do work for many people. The key is understanding that ESD is dealing with thousands of claims - persistence and patience are unfortunately necessary.

UPDATE: I finally got through! Used the 7:58am trick and pressed the number sequence mentioned above. Got placed in queue after my 7th attempt. Waited 55 minutes but finally spoke to a real person who fixed my claim issue. My adjudication was completed while I was on the phone and payments should process tonight. THANK YOU all for the advice!!!