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Update on my situation since a few people asked - I did end up getting through to ESD last month using that Claimyr service I mentioned. The agent I spoke with was actually super helpful and found that my claim was flagged for identity verification (which nobody told me about). She sent me a link to upload my documents and my claim was approved 5 days later. The most frustrating part was that there wasn't actually any complicated issue - they just needed to verify my ID and nobody bothered to tell me! Could have been resolved in 10 minutes if I'd been able to talk to someone sooner.
Adjudication means they're investigating some aspect of your claim that needs clarification or verification. Common reasons include: - Questions about why you left your previous job - Verifying your identity or work authorization - Resolving discrepancies in reported wages - Checking your availability for work - Verifying job search activities During adjudication, an ESD specialist reviews your case and might reach out to your former employer or request additional documents from you. The frustrating part is that they don't always clearly communicate what specific issue they're investigating.
Just wanted to say good luck! The unemployment system can be so confusing especially when you have brief periods of work in between. Hope you get it sorted out soon! 👍
One more thing to keep in mind - since your benefit year is ending soon, you might want to prepare for filing a new initial claim. Make sure you have information about all your employment over the past 18 months handy, including that brief 2-week job. You'll need employer names, addresses, employment dates, and earnings for the new application.
One other thing to consider for your Superior Court case - request a finding on whether ESD's appeal notification process violates Washington Administrative Procedure Act requirements. Since you've documented that their decision letter arrived after the appeal window closed, this could be grounds for the court to rule their notification process is systematically flawed and violates due process. If you can frame this as a systemic issue rather than just your individual case, judges are often more inclined to rule favorably. Also, do you have certified mail or other documentation showing when you actually received their decision letter? That would be crucial evidence.
That's an excellent point about the Administrative Procedure Act! I'll definitely include that in my petition. I do have the postmarked envelope showing when the letter was delivered to my old address (my former roommate sent me a photo), and it was 3 days after the appeal deadline. I also have email correspondence with ESD where I explained this issue and they acknowledged receiving my explanation but still denied the appeal extension.
I had an in-person interview back in February, and I was so nervous I almost didn't sleep the night before! But honestly, it was fine. The interviewer was very professional and just went through a checklist of questions. They did ask me details about my two most recent job search activities, so make sure you can talk about specific positions you've applied for and any follow-ups you've done. They're mainly checking that you're actually looking for work and available to accept suitable jobs. My benefits continued without interruption after the interview.
Lucky you! My interviewer was awful and kept trying to trip me up with trick questions!! Asked me why I applied for jobs that weren't "suitable" for my background! How am I supposed to know what THEY consider suitable???
Oh that's unfortunate! My interviewer explained that "suitable" means related to your skills, experience, and within reasonable commuting distance. They just want to see good-faith efforts to find appropriate work, not that you're applying to random jobs just to check a box. Maybe different offices have different approaches?
One more important point: if you've been receiving benefits for only a week, this might actually be an Eligibility Review Interview (ERI) rather than a random verification. ERIs typically happen within the first few weeks and are more comprehensive. This would also explain why they're doing it in-person rather than by phone. For an ERI, be prepared to discuss: 1. Your employment history (last 18 months) 2. Reason for separation from your last employer 3. Any potential availability issues (transportation, childcare, health) 4. Your salary expectations and type of work you're seeking If there were any questions about your initial eligibility, this is when they'll address them.
I think abt 70% of ppl use direct deposit based on an ESD workshop I went to last month. The presenter mentioned it when someone asked a similar question. So ur definitely not alone in choosing that option!
btw if u do decide to switch from direct deposit to the card or vice versa you can do it online through ur eServices account. go to UI claim > settings > payment options. takes effect for the next payment after u make the change.
my cousin works at esd and she says they are super backed up right now because of some new system update. could just be a mistake caused by that. she says lots of claims are getting weird status changes temporarily
While system updates can certainly cause temporary issues, 'disqualified' status usually indicates a specific determination. It's best not to assume it's just a technical glitch, as this could delay addressing the actual issue. Always best to contact ESD directly to verify rather than guess about what might be happening.
UPDATE FROM ORIGINAL POSTER? Did you manage to find out what happened or reach someone at ESD? I've been following this thread because I'm worried the same thing might happen to me.
Finally got through to ESD this morning! Turns out her former employer contested the claim saying she had performance issues, which is completely untrue. The agent said we'll receive detailed information about the appeal process in 3-5 days. Going to gather all documentation proving it was a downsizing. The agent confirmed we should keep filing weekly claims. Thanks everyone for your help and advice during this stressful time!
omg i just remembered!! there was a glitch in the ESD system back in february where a bunch of people got wrongly disqualified. maybe its happening again?? the website has been super glitchy lately
While there have been system issues, OP found the actual problem - the system shows they voluntarily quit when they didn't. This is most likely either a data entry error when filing or possibly an employer miscoding the separation reason. Technical glitches usually cause delays, not incorrect separation reasons. Either way, OP needs to appeal and try to contact ESD directly.
Quick update for anyone following this thread - the Claimyr service I mentioned above worked for me during two separate claim issues. Both times I got through to ESD in less than 20 minutes after spending days trying on my own. The agents were able to fix my issues immediately once I actually reached them. For anyone in a similar situation as OP, remember that you have multiple options: 1. Appeal through eServices (always do this first to meet deadlines) 2. Try to reach ESD directly (phone or services like Claimyr) 3. Visit a WorkSource office in person 4. Contact your state representative Don't rely on just one method - use all available channels when your benefits are on the line. And always keep filing those weekly claims, even when disqualified!
Update: I tried the Claimyr service and got through to ESD today! The agent confirmed it was an application error where somehow "voluntary quit" got selected instead of "business closure." She filed a correction request that should process in 72 hours. She said to keep filing weekly claims, and once it's fixed, I'll get backpay for all weeks. THANK YOU everyone for the help - especially the Claimyr recommendation. Worth every penny to finally talk to someone who could help!
One more thing I forgot to mention - in your appeal, specifically cite WAC 192-150-200 which covers discharge for absenteeism or tardiness. It basically says if an employer has a progressive discipline policy but doesn't follow it, then the discharge might not be considered misconduct. This regulation is literally designed for situations like yours.
This is incredibly helpful - thank you! I just looked up that regulation and it fits my situation perfectly. I'll definitely cite this in my appeal. If anyone needs this in the future, here's what it says: if the employer has a progressive discipline policy for tardiness but doesn't follow it before firing you, it may not be considered misconduct for unemployment purposes.
I went through something similar last year. The appeal process was stressful but I ultimately won. Make sure you're keeping detailed records of everything right now - save emails, texts, and write down your recollection of conversations while they're fresh. In my hearing, the judge asked very detailed questions about dates and times. Also, I was able to get a former coworker to provide a statement confirming the company handbook policy, which really helped my case. Do you have anyone who could corroborate your understanding of the policy?
That's a great idea. I have a good relationship with my former team lead who was always fair with me. I could ask if she'd be willing to confirm the policy was applied inconsistently. I'm a bit nervous about the hearing process - did you have representation or did you handle it yourself? I'm worried about saying the wrong thing.
I represented myself, but I prepared a LOT. The judges are used to people without lawyers. They'll guide you through the process. Just stick to the facts, answer questions directly, and don't get emotional (even if your employer says things that aren't true). Having that team lead's testimony could be huge - even a written statement from them about the policy would help.
One other thing to keep in mind - make sure your husband understands the job search requirements. He needs to complete and document 3 job search activities each week. This is the #1 reason people end up with overpayments later - they don't realize they need to be actively searching for work, or they don't properly document their search activities. The good news is that the system is working as designed in your case! Just follow the rules, keep good records, and everything should continue smoothly.
btw did ur husband get the extra $35 for dependents? i have 2 kids and it took FOREVER to get that added to my weekly amount
We don't have kids, so that doesn't apply to us. I didn't even know there was an extra amount for dependents! That's good information though, thanks for mentioning it.
The dependent allowance is actually $20 per dependent (maximum of $40 per week) in Washington for 2025. It requires separate verification and doesn't automatically get added - you have to specifically request it when you apply. For anyone reading who has dependents, make sure to check the dependent allowance box during your initial application!
Keith Davidson
The whole ESD system is deliberately designed to frustrate people into giving up. I was in adjudication for 12 WEEKS last year and every time I called they gave me a different story. "We're processing it" then "We need more info" then "It's with a specialist" - all lies to get me off the phone. The ONLY thing that worked was filing a formal complaint with the governor's office. Magically my claim was processed 3 days later. Don't let them wear you down!!
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Victoria Stark
•Wow, 12 weeks is insane! How do you file a complaint with the governor's office? Is there a specific website or process?
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Keith Davidson
•You can file it here: https://www.governor.wa.gov/contact/contact/send-gov-inslee-e-message - make sure to include your claim ID number, when you applied, details of all contact attempts, and specifically mention financial hardship. The more specific details the better.
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Samantha Howard
Just wanted to add - while you're waiting, make absolutely sure you're meeting the job search requirements (3 activities per week) and documenting them properly. I've seen people finally get their claim approved only to discover they won't be paid for weeks where their job search documentation wasn't compliant. The ESD job search log in eServices is the safest way to ensure compliance.
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Victoria Stark
•Thanks for the reminder. I've been applying to at least 4 jobs a week and logging everything in the eServices system. At least that part should be covered when this eventually gets resolved!
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