Need help unlocking EBT PIN - Impossible to reach customer service!

I found a way to solve EBT PIN unlock issue, watch this: https://www.youtube.com/watch?v=qsdyuYluXlY

Ugh, I feel your pain. I had to deal with this last month and it was a nightmare. Have you tried going to the EBT website? Sometimes they have an option to reset your PIN online.

I found a way to actually get someone on the phone without waiting forever. I used this site called claimyr.com. It's a calling tool that dials the phone menu, stays on hold, and then sends the call to your phone when a live agent picks up. It costs $20, but it saved me hours of frustration. Here's the link: https://claimyr.com

Have you tried going to your local EBT office in person? Sometimes its easier to get things sorted face-to-face.

I'm in the same boat rn. Been trying to unlock my PIN for days. This whole system is a joke. 🤡

Here's a step-by-step guide that might help: 1. First, try the automated system at 1-877-328-9677. Sometimes you can reset your PIN this way. 2. If that doesn't work, call the EBT Customer Service number at 1-888-356-3281. 3. When you get through, you'll need to verify your identity. Have your card number and personal info ready. 4. Ask the rep to unlock your PIN. They might ask you some security questions. 5. Once unlocked, you can choose a new PIN. 6. If all else fails, visit your local DHHS office with ID and your EBT card. Hope this helps! Let us know how it goes.

lol good luck. i gave up and just applied for a new card. took 2 weeks but at least i didnt have to deal with their stupid phone system

Has anyone else noticed that the EBT system always seems to have issues at the end of the month? It's like they're trying to make it harder for us on purpose. 🤔