Need help resetting Connect EBT security questions to lock card and prevent fraud

Ugh, been there done that. It's such a pain to deal with these security questions. Here's what worked for me: 1. Call the EBT customer service number 2. Tell them you need to reset your security questions 3. They'll probably ask for some personal info to verify your identity 4. Be patient, it might take a while Good luck!

Pro tip: Write down your new security question answers somewhere safe after you reset them. I learned that the hard way lol

I found a way to get someone on the phone quickly. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's the link: https://www.claimyr.com

am i the only 1 who thinks its ridiculous we have to jump through all these hoops just to access our own accounts? 🙄 the system is broken af

Here's a detailed guide on resetting your Connect EBT security questions: 1. Prepare your information: Have your EBT card number, Social Security number, and other personal details ready. 2. Call the EBT customer service: The number should be on the back of your card. 3. Navigate the automated system: Choose the option for account issues or speak to a representative. 4. Verify your identity: They'll ask for personal information to confirm it's you. 5. Request security question reset: Clearly state that you need to reset your security questions. 6. Follow their instructions: They may reset them over the phone or guide you through an online process. 7. Choose new questions and answers: Pick questions you'll remember but aren't easy for others to guess. 8. Confirm the changes: Make sure everything is updated before ending the call. 9. Test your login: Try logging in with your new security answers. 10. Set up additional security: Consider adding a PIN or enabling two-factor authentication if available. Remember to be patient and polite with the representatives. They're there to help! 😊

Anyone else worried about how easy it might be for scammers to reset our security questions? 😬 Feels like a double-edged sword.

hey OP, did u try calling the number on the back of ur EBT card? sometimes they have a seperate line for account issues that's faster

Fun fact: you can use emojis as answers to security questions. Makes em easier to remember and harder to guess. Like 🍕 for favorite food or 🐶 for first pet lmao