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Carmen Diaz

Social Security sent me 'Potential Private Retirement Benefit' letter for PwC job from 2001 - already rolled over 401k?

I received one of those 'Potential Private Retirement Benefit Information' letters from Social Security about 3 months ago and have been putting it off because it seems like it'll be a huge hassle. But the amount mentioned is pretty substantial ($32,606), so now I'm wondering if I should look into it. The letter details: - From PricewaterhouseCoopers where I worked 1998-2001 - Year reported: 2001 - Benefit type: Code 'A' (single lump sum payment) - Payment frequency: 'A' (Lump Sum) Here's the thing - I'm 99% sure this is just my old 401k that I already rolled over! I kept my 401k with PwC until around 2017, then rolled it with two other old employer plans into a Vanguard traditional IRA. So I'm already managing this money. What's confusing me: 1. Would a regular 401k typically be classified as a code 'A' lump sum benefit? 2. Why would SSA only notify me about the PwC plan but not the other two companies' 401ks that I also rolled over around the same time? 3. Is there any possibility this is something separate from my 401k? I no longer have online access to the old PwC retirement account. I found some contact numbers for the "PricewaterhouseCoopers LLP Savings Plan" on the Department of Labor site, but there are several different listings with slight name variations, so I'm not sure which to call. Is this worth the time investment to track down, or am I right that it's just my already-rolled-over 401k?

Andre Laurent

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Almost certainly your old 401k. I got the same letter about my old IBM pension from 1999 and spent THREE HOURS on the phone trying to track it down only to confirm it was rolled into my IRA years ago. Complete waste of time. The SSA is just working through old records and sending these out without checking if the benefits have already been claimed. Code A does typically refer to a 401k or similar defined contribution plan where you'd get a lump sum. If you're 100% sure you rolled it over already, I wouldn't bother.

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Carmen Diaz

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Thanks for sharing your experience! Did they explain why they only sent you a letter about one old account and not others? That's the part that makes me slightly concerned I might be missing something.

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AstroAce

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i got one of these 2 and spent weeks tryna figure it out. turns out was just my 401k that i already knew about lol. these letters r confusing AF

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Carmen Diaz

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That seems to be the consensus! Glad I asked before spending hours on the phone.

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I work with retirement benefits, and this letter is part of SSA's Potential Private Pension Benefit Information (PPPBI) program. They're working through employer-reported data from Form 8955-SSA (previously Schedule SSA of Form 5500). A few important points: 1. Code A does indeed typically indicate a 401(k) or other defined contribution plan with a lump sum distribution option. 2. The reason you only received a letter about PwC is likely because only PwC properly reported you as a separated participant with a deferred vested benefit. The other employers may not have filed the proper paperwork or SSA hasn't processed their data yet. 3. If you're certain you rolled over all PwC retirement funds, this is almost certainly the same money. The amount ($32,606) would align with a typical 401(k) balance for someone earning $60-67K in that time period. I recommend checking your Vanguard statements from when you did the rollover to confirm the amount from PwC. If it matches or is close to the $32,606 (plus any growth before rollover), you can be confident it's the same funds.

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Carmen Diaz

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This is really helpful! The fact that Code A typically indicates a 401(k) makes me more confident it's the same money. I'll dig up my old Vanguard statements to verify the rollover amount.

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Jamal Brown

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DID ANYONE ACTUALLY FIND A NEW BENEFIT THROUGH THESE LETTERS?? I got one last year from my job at Sprint in 2003 and wasted WEEKS trying to track it down. Called seven different numbers, got transferred constantly, and in the end it was just the 401k money I already rolled over long ago. The SSA shouldnt even be sending these out if they have no idea if we already claimed the benefits!!!! SUCH a waste of taxpayer money!!!

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AstroAce

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preach!!! same thing happened 2 me. govt bureaucracy at its finest smh

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Mei Zhang

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These letters can sometimes alert people to forgotten benefits, especially for those who worked at multiple employers or didn't understand their retirement options at the time. While it sounds like you've already accounted for this benefit by rolling it into your Vanguard IRA, here's how you can efficiently verify without wasting time: 1. Call PwC HR directly at their main corporate number (not the DOL-listed plan numbers) and ask for their benefits department 2. Provide your former employee ID or SSN and specifically mention the letter from SSA about potential retirement benefits from 2001 3. Ask them to check if there are ANY unclaimed benefits in your name beyond what would have been in your 401(k) This approach should take 15-20 minutes and give you peace of mind. While 99% likely this is your already-claimed 401(k), occasionally employers had multiple retirement programs (like a cash balance pension alongside a 401(k)), so it doesn't hurt to verify.

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Carmen Diaz

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That's a smart approach! I'll try PwC's main HR line first instead of the confusing DOL numbers. Good point about the possibility of multiple programs - I hadn't considered that.

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I actually DID find an old pension from AT&T through one of these letters! Everyone was telling me it was probably nothing but turned out I had a small pension worth about $14k that I completely forgot about from a job in the 90s. So sometimes these letters are helpful!

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AstroAce

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whoa really?? thats awesome!! maybe i should double check mine lol

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I received one of these letters too and had a heck of a time trying to call the SSA to get more information. After being on hold for almost 2 hours, I got disconnected. Second attempt, on hold for 1.5 hours before giving up. Finally used this service called Claimyr (claimyr.com) that someone in another thread recommended. It basically holds your place in line with SSA and calls you when an agent is available. Saved me hours of waiting and the agent confirmed it was just my old 401k that I had already rolled over. You can see how it works in this video: https://youtu.be/Z-BRbJw3puU For what it's worth, the SSA agent told me they're sending these letters based on employer-reported data that can be decades old, and they have no way of knowing if you've already claimed or rolled over the funds. She said about 80% of people who call about these letters find out it's benefits they've already claimed.

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Carmen Diaz

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That's a great tip about Claimyr - I hate being stuck on hold for hours. I'll check it out if I need to call SSA. The 80% statistic is pretty telling!

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Andre Laurent

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One other thing to consider - sometimes these letters arrive because the employer or plan administrator failed to properly update the status of your account after you rolled it over. It's technically their responsibility to file Form 8955-SSA to tell Social Security you've taken a distribution, but many don't do this consistently. If you're 100% certain you rolled over the full amount from PwC, I wouldn't lose sleep over this. At most, maybe set a calendar reminder to call PwC's benefits line during a low-stress week when you have some spare time, just for peace of mind.

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Carmen Diaz

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That makes sense about the employers not updating the status. I'll probably make that quick call to PwC just to be sure, but I'm much less concerned now. Thanks for the advice!

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Jamal Brown

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Has anyone noticed these letters seem to come in WAVES? My brother, sister and I ALL got these within the same month for jobs we had 15-20 years ago. Seems like SSA must be going through old records by year or something. What a waste of resources when they could be processing actual claims faster!!

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Mei-Ling Chen

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I'm going through the exact same situation right now! Got a similar letter from SSA about an old employer from 2003 and have been debating whether to pursue it. Reading through everyone's experiences here is really reassuring - sounds like 99% of the time it's just money we've already rolled over. @Zoe Kyriakidou your explanation about the PPPBI program and Form 8955-SSA reporting was super helpful. That explains why some employers show up in these letters and others don't. @Liam McConnell congrats on actually finding that forgotten AT&T pension! That gives me a tiny bit of hope, but based on what everyone else is saying, I'm probably in the same boat as most people here. I think I'll follow @Mei Zhang's advice and make one quick call to my old employer's main HR line just to be 100% certain, then move on with my life. Thanks everyone for sharing your experiences - this thread probably saved me hours of frustration!

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Sofia Price

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I had a very similar experience with an old Deloitte 401k! Got one of these letters about 6 months ago and initially panicked thinking I had somehow missed claiming a benefit. Spent about 2 weeks going back through old paperwork and calling around. Turns out it was exactly what I suspected - my old 401k that I had rolled into a Fidelity IRA back in 2015. The amount on the letter was even pretty close to what I remembered the balance being before I rolled it over (accounting for market growth over the years). What helped me confirm it without too much hassle was checking my old tax returns from the year I did the rollover. The 1099-R from Deloitte showed the exact distribution amount, which matched the SSA letter almost perfectly. One thing that surprised me was learning from the SSA agent that these letters are generated automatically when they process old employer data - they have no way of cross-referencing whether you've already claimed the benefits. So we're all basically getting notified about money we already have! If you still have your 2017 tax return handy, check for a 1099-R from PwC. That should give you the definitive answer without having to make any phone calls.

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Zoey Bianchi

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That's brilliant advice about checking the 2017 tax return for the 1099-R! I hadn't thought of that approach but it would definitely give me the definitive answer without any phone calls. Much easier than trying to track down old Vanguard statements from the rollover. Thanks for sharing your Deloitte experience - sounds like we're all dealing with the same automated system quirks!

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Norah Quay

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I'm dealing with this exact same situation! Got a letter about an old Accenture 401k from 2002 that I'm 95% sure I already rolled over into my current IRA years ago. The amount they mentioned ($28,400) seems about right for what I remember having in that account. Reading through all these responses is so reassuring - it sounds like the vast majority of these letters are just about benefits we've already claimed. @Sofia Price's suggestion about checking old tax returns for the 1099-R is genius! That's definitely the easiest way to confirm without spending hours on hold. @Liam McConnell your AT&T pension discovery gives me a tiny bit of hope that maybe there's something extra out there, but realistically I know it's probably just my old 401k. Thanks everyone for sharing your experiences. This thread has saved me from what would have been days of unnecessary stress and phone calls!

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Michael Green

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Welcome to the "SSA mystery letter club"! 😅 It's actually kind of comforting to see how many of us are dealing with this exact same situation. The pattern is so consistent - old employer from 15-20+ years ago, amount that roughly matches what we remember our 401k balance being, and we're all pretty sure we already rolled it over. @Sofia Price s'tax return trick is definitely the way to go! Way smarter than trying to navigate phone trees and sitting on hold for hours. I m'going to dig out my 2017 return tonight and look for that PwC 1099-R. It sounds like the SSA is basically working through decades of old employer data and mass-mailing these letters without any way to check if we ve'already claimed the benefits. Kind of frustrating from a taxpayer perspective, but at least we can all help each other figure it out!

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Lena Kowalski

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I just went through this exact situation last month with an old Ernst & Young letter! Same story - worked there 2000-2003, got the SSA letter about a "potential benefit" worth about $41k, and was pretty sure it was just my old 401k that I'd rolled into my current Schwab IRA. The tax return trick that @Sofia Price mentioned is absolutely the way to go! Found my 2016 1099-R in about 10 minutes and it showed the exact rollover amount from E&Y that matched the SSA letter perfectly. Saved me what probably would have been hours of phone tag with their benefits department. What's wild is how systematic this seems to be - SSA is clearly just working through old Form 8955-SSA filings and auto-generating these letters without any cross-check against whether we've already claimed the benefits. It's like getting a "you might have money!" letter about your own checking account. For anyone still on the fence about investigating: if you're confident you did a complete rollover and the amount roughly matches what you remember, the tax return confirmation is probably all the peace of mind you need.

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Alexis Renard

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This is such a relief to read! I've been stressing about this PwC letter for months thinking I might be missing out on some forgotten benefit. The tax return approach is definitely what I'm going to do - so much smarter than trying to navigate old employer phone systems. It's honestly kind of ridiculous that the SSA sends these automated letters without any way to verify if we've already claimed the benefits. Thanks @Sofia Price for that brilliant suggestion and thanks everyone for sharing your experiences! This whole thread has been incredibly helpful.

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Ava Rodriguez

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I'm a federal employee and see these PPPBI letters come through our office fairly regularly. What you're describing is incredibly common - the SSA is essentially working through decades of backlogged employer reporting data and sending out automated notifications without any ability to cross-reference whether benefits have already been claimed. A few things that might help put your mind at ease: 1. The timing makes perfect sense - employers were required to submit Form 8955-SSA data for participants with deferred vested benefits, and SSA is now processing reports that are 20+ years old 2. Code A designation for a lump sum benefit from PwC in 2001 is almost certainly your 401(k). That was right around when most consulting firms were transitioning away from defined benefit pensions to 401(k) plans 3. The $32,606 amount sounds very reasonable for a 401(k) balance from that era, especially if you were there 3+ years My recommendation: Check your 2017 tax records for the 1099-R from your rollover. If the amount matches (or is close accounting for market growth), you can file this letter away with confidence. The SSA agent hotline will just confirm what you already know after making you wait on hold for hours. These letters cause a lot of unnecessary anxiety, but in 90%+ of cases it's money people have already properly rolled over or withdrawn years ago.

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Maria Gonzalez

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Thanks for the official perspective! It's really helpful to hear from someone who sees these cases regularly. The 90%+ statistic you mentioned aligns perfectly with what everyone else has been sharing in this thread. I feel much more confident now that this is just bureaucratic paperwork catching up with reality. I'll definitely check my 2017 tax return for that PwC 1099-R - that seems to be the consensus best approach from everyone here. It's frustrating that these letters create so much unnecessary stress when they're usually about money we already have, but at least this community has been incredibly helpful in sharing experiences!

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