Social Security Form SSA-1724 processing time - No response after one month?
So frustrated with the Social Security Administration right now! They took back about $2,850 that was owed to my mother due to what they called an 'overpayment' on her widow's benefits. I immediately filled out and mailed in Form SSA-1724 (Request for Reconsideration) about a month ago, and I've heard absolutely nothing back. Not even an acknowledgment that they received it! Does anyone know how long these Form 1724 reconsiderations typically take to process? Is there a way to check if they even received my paperwork? My mom is 72 and really needs that money for her medications. I'm starting to worry they just threw it in a pile somewhere and forgot about it.
43 comments


Kaitlyn Jenkins
Unfortunately, Form SSA-1724 (Request for Reconsideration) can take anywhere from 1-3 months to be processed, sometimes even longer in busy offices. SSA doesn't typically send acknowledgments when they receive these forms, which is frustrating. You should call your local SSA office to confirm they received it. Ask them to check your mother's record for any notes about the reconsideration request. If they can't find it, you may need to submit another one. Make sure you keep copies of everything you send them!
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Sydney Torres
•Thank you for the info! 1-3 months seems like such a long time when they've already taken the money. I'll try calling tomorrow, but I've tried calling before and never get through to an actual person.
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Caleb Bell
I was in a similar situation with my dad's benefits last year. After waiting 6 weeks with no response about a reconsideration form, I got nowhere calling the regular line - kept getting disconnected or waiting forever. I finally used a service called Claimyr (claimyr.com) that got me connected to an actual SSA agent in about 10 minutes. They confirmed they had received my form but hadn't processed it yet. Worth checking out their video demo: https://youtu.be/Z-BRbJw3puU - saved me hours of frustration!
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Danielle Campbell
•does this really work? i've been trying to reach someone about my husband's disability claim for weeks and keep getting hung up on after waiting on hold for like an hour
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Rhett Bowman
THE SYSTEM IS DESIGNED TO MAKE YOU GIVE UP!!! I waited FOUR MONTHS on my reconsideration and they still denied it! Then I had to wait ANOTHER 3 months for the hearing. They took $4,200 from me for a so-called overpayment from 2018 that THEY calculated wrong in the first place. They're hoping you'll just go away!!!
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Abigail Patel
•same. took them almost 5 months to process mine. eventually got half the money back but not worth the stress tbh
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Daniel White
Try asking for a supervisor whenever you call - thats what I did after waiting 2 and a half months for my 1724 to process. Sometimes they can atleast look in there system to see if the form was scanned in yet. If you mailed it regular mail and didn't get a delivery confirmation theres no way to know if they got it.
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Sydney Torres
•I wish I had sent it certified mail now. I never thought about asking for a supervisor - that's a good idea. I'll definitely try that along with confirming they received it. Thanks!
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Nolan Carter
I work with SS issues for clients, and here's what you need to know about Form SSA-1724 reconsiderations: 1. Processing times typically range from 30-90 days, but can be longer with current backlogs 2. SSA does NOT send receipt confirmations for these forms 3. You can request an "expedited" review if there's financial hardship (sounds like there is) 4. Always keep copies of everything you submit 5. If your mother's medications are affected, specifically mention that when you call If you haven't heard anything by the 6-week mark, I'd recommend calling or visiting your local office with a copy of your original submission.
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Sydney Torres
•This is really helpful information - thank you! We're approaching 5 weeks now, so I'll give it another week and then try calling again. I didn't know about the expedited review for hardship cases. I'll definitely mention that and the medication issues.
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Danielle Campbell
My mom had same issue last yr they took like $3000 from her!! Form took like 2 months to process but we eventually got the money back. Call every week to check on status, squeaky wheel gets the grease lol
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Sydney Torres
•That's encouraging to hear you eventually got the money back! I'll definitely start being more persistent with calls.
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Abigail Patel
mine took forever to so dont worry yet. did u keep a copy of what u sent? always keep copies with SS stuff they lose everything lol
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Sydney Torres
•No, I didn't keep a copy 😫 Lesson learned! If I don't hear anything soon I guess I'll have to fill out another one and this time make copies of everything.
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Kaitlyn Jenkins
One more thing to try - if your mother has a 'my Social Security' online account, sometimes you can check the status of pending requests there. Not all reconsiderations show up, but it's worth looking. Also, if you resubmit, I recommend faxing it to your local office instead of mailing it - it generally gets processed faster that way.
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Sydney Torres
•She does have an online account! I'll help her check it tonight. And that's a great tip about faxing rather than mailing if we need to resubmit. Thank you!
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Daniel White
My aunt got hit with an overpayment notice too and we filled out that form. Took almost 7 weeks to get a response but then they rejected it for some stupid reason. Had to file an appeal after that which took another 2 months. The whole system is broken honestly.
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Sydney Torres
•Oh no, that's discouraging. What was the reason they rejected it? I'm worried they might do the same to us.
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Nolan Carter
To address your follow-up question: The most common reasons SSA rejects Form SSA-1724 reconsiderations are: 1. Missing supporting documentation (bank statements, evidence of expenses, etc.) 2. Incorrect completion of the form (missing signatures, dates, etc.) 3. Filing past the 60-day deadline 4. Inconsistencies between the form and other information in their system If your reconsideration is denied, you can request a hearing with an Administrative Law Judge, which is the next level of appeal. But that process can take several months to schedule.
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Sydney Torres
•Thank you for explaining the possible reasons. I'm pretty sure we filled everything out correctly and submitted it within the 60-day window. I guess we'll just have to wait and see, but I'm definitely going to start calling to check on the status.
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Ali Anderson
I'm going through the exact same thing right now! Filed my SSA-1724 about 6 weeks ago after they claimed my grandmother had a $1,800 overpayment, and still haven't heard anything back. It's so stressful when they take the money first and then make you wait months to even get a response about whether you can get it back. I've been reading through all these comments and taking notes - definitely going to try calling and asking for a supervisor this week, and I'll mention the financial hardship since my grandmother needs that money for her prescriptions too. It's frustrating that they don't even send a simple "we received your form" acknowledgment! Hang in there - it sounds like most people eventually do get some kind of response, even if it takes way longer than it should.
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Teresa Boyd
•@Ali Anderson I m'so sorry you re'dealing with this too! It s'awful that they can just take money and then make us wait months to fight it. The stress is unreal, especially when our loved ones need that money for basic necessities like medications. I really hope you hear something back soon - 6 weeks is way too long to be left in the dark. Let me know how it goes when you call for a supervisor, and I ll'do the same. Maybe we can help each other navigate this frustrating system!
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Marilyn Dixon
I'm dealing with a very similar situation right now and can totally relate to your frustration! They took back over $2,000 from my father's benefits claiming an overpayment, and I submitted the SSA-1724 form about 7 weeks ago with zero response. What's really helped me is creating a call log to track every attempt I make to reach them - date, time, who I spoke with (if anyone), and what they told me. I've found that calling right when they open (usually 8 AM) gives me the best chance of actually getting through to someone. Also, I started mentioning "financial hardship" and "medication needs" right away when I do get connected, which seems to get their attention faster. One agent told me that noting these specific hardships in your file can sometimes help prioritize the review. The waiting is absolutely brutal when you know your mom needs that money for her prescriptions. Hopefully both of us hear something soon - keep us updated on how your calls go!
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Javier Hernandez
•@Marilyn Dixon That s'such a smart idea about keeping a call log! I wish I had thought of that earlier - it would definitely help track what I ve'been told and by whom. I m'going to start doing that immediately. The tip about calling right at 8 AM is really helpful too, I ve'been trying to call during lunch breaks but that s'probably when everyone else is calling too. It s'reassuring to know I m'not the only one dealing with this nightmare. 7 weeks is even longer than what I ve'been waiting - I can t'imagine how frustrated you must be! I ll'definitely mention the financial hardship and medication needs upfront when I call. Thanks for sharing your experience, it really helps to know what strategies are working for others going through the same thing.
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Ravi Kapoor
I'm so sorry you're going through this - the SSA reconsideration process is incredibly frustrating and poorly designed. I went through something similar with my elderly father's benefits last year. A few things that helped me get results: 1. Call the national SSA number (1-800-772-1213) early in the morning, around 7:45 AM before they officially open. Sometimes you can get in the queue early. 2. When you do get through, immediately ask to speak with a "Technical Expert" or supervisor - regular customer service reps often can't access detailed case information. 3. Have your mother's SSN, the date you mailed the form, and any reference numbers ready. Ask them to check if the form was "imaged" into their system. 4. If they can't find it, ask for the fax number for your local field office and resubmit immediately via fax with "EXPEDITED - FINANCIAL HARDSHIP" written at the top. The one-month mark is still within normal processing time unfortunately, but given your mom's medication needs, you should definitely push for expedited processing. Document every call you make - date, time, who you spoke with, and what they told you. Don't give up! Most people do eventually get their money back, but you have to stay persistent with the system.
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Eli Wang
•@Ravi Kapoor This is incredibly helpful advice - thank you so much for taking the time to share all these specific strategies! I had no idea you could call before they officially open or that there were Technical "Experts who" could access more detailed information. I m'definitely going to try calling at 7:45 AM tomorrow and ask specifically for a supervisor or technical expert right away. The tip about having them check if the form was imaged "into" their system is really smart - at least that way I ll'know if they actually received it or if I need to resubmit. And I love the idea of writing EXPEDITED "- FINANCIAL HARDSHIP on" a fax resubmission if needed. It s'so frustrating that we have to become experts in navigating their broken system just to get a response, but your step-by-step approach gives me hope that I can actually make some progress. I m'going to start that call log someone else mentioned and document everything moving forward. Really appreciate you sharing what worked for your father s'case!
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Ava Williams
I'm really sorry you're dealing with this frustrating situation! I went through something very similar with my mom's SSI benefits about 8 months ago. They claimed a $2,200 overpayment and took it right out of her monthly check, leaving her struggling to afford her heart medication. Here's what I learned from that experience: The SSA-1724 processing times are all over the place - some people hear back in 4-6 weeks, others wait 3-4 months. There's no rhyme or reason to it, which makes the waiting even more stressful. What finally worked for me was being very persistent with phone calls AND going to the local SSA office in person. I know that's not always possible for everyone, but if you can manage it, walking into the office with copies of your paperwork sometimes gets faster results than phone calls. When I finally got through to someone who could help, they found that my original form had been "misfiled" (their words, not mine) and wasn't even being processed. Had to resubmit everything, but at least then I knew it was actually in the system. The good news is that we eventually won the reconsideration and got most of the money back. It took about 3.5 months total, but my mom did get her benefits restored. Keep fighting - the system is designed to wear you down, but persistence usually pays off!
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Manny Lark
•@Ava Williams Thank you so much for sharing your experience - it s'both frustrating and reassuring to hear that your mom went through something so similar. The fact that your original form was misfiled "is" exactly what I m'worried about! It s'terrifying to think we could be waiting months for something that s'just sitting in the wrong pile somewhere. I hadn t'considered going to the local office in person, but that might be worth trying if the phone calls don t'work out. It sounds like face-to-face interaction might cut through some of the bureaucratic nonsense. And I m'really glad to hear you eventually won and got most of the money back - that gives me hope that persistence will pay off for us too. The whole system really does seem designed to make people give up, but hearing success stories like yours motivates me to keep fighting for my mom. She shouldn t'have to choose between her medications and other basic needs because of their processing delays. Thanks again for the encouragement!
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Dyllan Nantx
I'm going through almost the exact same situation right now! SSA took back $2,400 from my dad's retirement benefits claiming an overpayment, and I submitted the SSA-1724 form about 5 weeks ago with absolutely no response. It's so stressful when they can just take money and then leave you hanging for months trying to get it back. Reading through all these comments has been really helpful - I had no idea about some of these strategies like calling at 7:45 AM or asking for a Technical Expert. I'm definitely going to start keeping a call log and being more persistent about following up. What really gets me is how they can act so quickly to take the money but then take months to even acknowledge your appeal. My dad is 75 and that money makes a real difference for his monthly expenses. The whole system feels designed to frustrate people into giving up, but seeing that so many others have eventually gotten their money back gives me hope. Thanks for posting this - it's good to know we're not alone in dealing with this nightmare!
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Rami Samuels
•@Dyllan Nantx I m'so glad you found this thread helpful too! It s'awful that so many of us are dealing with the same frustrating situation - they really shouldn t'be able to take money first and then make us wait months just to get a response about our appeals. Five weeks with no acknowledgment is ridiculous, especially when it s'affecting your dad s'daily expenses. I ve'been taking notes from all the advice people have shared here - the early morning calling strategy, asking for supervisors or Technical Experts, and keeping detailed call logs all seem like smart approaches. It really does feel like the system is designed to wear us down and make us give up, but seeing all these stories of people who eventually got their money back is keeping me motivated to keep fighting. Our parents shouldn t'have to suffer because of SSA s'slow processing and poor communication! I hope both of us hear something back soon. Keep us posted on how it goes with the new calling strategies - maybe we can help each other figure out what works best!
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Abigail bergen
I'm dealing with a very similar situation and can completely understand your frustration! My grandmother had about $2,200 taken from her Social Security benefits for an alleged overpayment, and I submitted the SSA-1724 form almost 6 weeks ago with zero response. What I've learned from my own research and calling around is that these forms often get lost in their system or sit in processing queues for months. One thing that helped me was calling the SSA national line (1-800-772-1213) and specifically asking them to check if my form was "scanned" or "imaged" into their computer system yet. At least that way you know if they actually have it. Also, if your mom qualifies for any kind of financial hardship consideration (which it sounds like she does with the medication costs), make sure to emphasize that when you call. I've heard that can sometimes help expedite the process, though "expedite" with SSA still means weeks or months unfortunately. The whole system is incredibly unfair - they can take your money instantly but then make you wait forever just to review whether they were right to take it in the first place. Hang in there and keep pushing for answers. Most people I've talked to eventually do get some resolution, but it requires staying persistent with calls and follow-ups.
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Miguel Silva
•@Abigail bergen Thank you for sharing your experience - it s'both comforting and frustrating to know so many of us are dealing with the exact same situation! 6 weeks with no response is just unacceptable, especially when they were so quick to take the money in the first place. I really appreciate the tip about asking if the form was scanned "or" imaged "into" their system - that s'such a specific thing to ask for that I never would have thought of it. At least that way we d'know if we re'waiting for processing or if we need to resubmit entirely because they lost it. You re'absolutely right about the unfairness of the whole system. They can instantly deduct thousands of dollars but then take months just to acknowledge our appeals. It s'like they re'hoping we ll'just give up and let them keep the money. But hearing from people like you who are staying persistent gives me motivation to keep fighting for what s'right. I m'definitely going to call tomorrow and ask specifically about the scanning/imaging status, and I ll'make sure to emphasize the financial hardship aspect right away. Thanks for the encouragement - we shouldn t'have to become experts at navigating bureaucracy just to get a fair review of their decisions!
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Anastasia Popov
I'm so sorry you're going through this - the SSA system can be absolutely maddening! I had a similar experience with my mother's benefits about 8 months ago when they claimed a $1,900 overpayment and just took it without warning. Here's what I learned that might help: First, don't panic about the one-month timeline - that's actually still within their "normal" processing window, though I know that doesn't make it less stressful when your mom needs that money for medications. What worked for me was calling the 1-800-772-1213 number right at 8:00 AM sharp (they seem to have better staffing early in the day) and asking specifically if my SSA-1724 form had been "received and logged" in their system. Don't just ask if they got it - ask if it's been logged/processed into their computer system, because sometimes forms sit in mail rooms for weeks before being entered. Also, when you do get through to someone, immediately mention that this is causing a medication hardship for a 72-year-old. I've found that mentioning specific hardships (especially medical needs) sometimes gets your case flagged for faster review. Keep copies of absolutely everything going forward, and if you haven't heard anything by the 6-week mark, consider visiting your local SSA office in person with copies of your paperwork. Sometimes face-to-face visits cut through the phone system delays. Hang in there - most people do eventually get their reconsiderations processed, but the waiting is brutal. Your persistence will pay off!
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Omar Fawaz
•@Anastasia Popov This is incredibly helpful advice - thank you for taking the time to share what worked for your mother s'case! I really appreciate the specific tip about asking if the form has been received "and logged rather" than just asking if they got it. That distinction makes total sense and gives me a much more targeted question to ask when I call. The timing advice about calling right at 8 AM is also great - I ve'been trying to call during random times throughout the day and rarely get through to anyone. Having a specific strategy for when to call feels much more productive than just hoping for the best. I m'definitely going to emphasize the medication hardship aspect right from the start of any conversation. It shouldn t'take mentioning medical needs to get basic customer service, but if that s'what works in their system, I ll'absolutely do it for my mom s'sake. One month does feel like forever when you re'watching your parent struggle financially, but hearing that this is still within their normal "timeline" as (ridiculous as that is helps) me stay focused on the next steps rather than just panicking. I ll'give the early morning calling strategy a try this week and see if I can get someone who can actually check the status in their system. Thanks again for the encouragement - it really helps to know that persistence eventually pays off with these situations!
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Sofia Peña
I'm currently going through this exact same nightmare! They took $3,100 from my father's disability benefits claiming an overpayment, and I submitted the SSA-1724 form about 4 weeks ago with complete radio silence from them. It's beyond frustrating that they can instantly take thousands of dollars but then make us wait months just to get any kind of response about our appeals. Reading through all these comments has been both helpful and infuriating - helpful because I'm learning so many strategies I didn't know about (like calling at 7:45 AM and asking for Technical Experts), but infuriating because it's clear this is a widespread problem with their broken system. My dad is 68 and that money was crucial for his medical expenses and daily living costs. I'm going to start implementing the call log idea and try the early morning calling strategy this week. It's ridiculous that we have to become experts at gaming their phone system just to get basic information about our own cases, but if that's what it takes, I'll do it. Thank you for posting this - knowing we're not alone in dealing with this bureaucratic nightmare makes it a little easier to keep fighting. I'll update everyone on what strategies work for me!
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Kayla Jacobson
•@Sofia Peña I m'so sorry you re'dealing with this too - $3,100 is a huge amount to just take without proper justification! It s'maddening how they can act so quickly to take our money but then disappear when we try to appeal their decisions. Your dad shouldn t'have to struggle with medical expenses because of their slow bureaucratic process. I ve'been taking notes from everyone s'advice in this thread too, and it sounds like the early morning calling strategy combined with asking very specific questions about whether forms are logged "or" imaged "in" their system might be our best bet. The fact that we have to learn all these insider tricks just to get basic customer service is absolutely ridiculous, but I m'willing to try whatever works. Keep us posted on how the call log and early morning calls go for you - maybe we can share what works and help each other navigate this broken system. It s'at least somewhat comforting to know we re'all fighting the same fight, even though none of us should have to deal with this stress in the first place. Hang in there!
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JacksonHarris
I'm dealing with this same exact situation right now and it's absolutely infuriating! SSA took back $2,650 from my grandfather's retirement benefits for an alleged "overpayment" and I filed the SSA-1724 about 3 weeks ago - complete silence from them since then. What really gets me is how they can instantly deduct money but then take months to even acknowledge our appeals. My grandfather is 79 and needs that money for his heart medications and other essentials. The stress of not knowing if we'll ever hear back is honestly making his health worse. I've been reading through everyone's advice here and I'm definitely going to try the 7:45 AM calling strategy and ask specifically if the form has been "logged" into their system. It's ridiculous that we have to become phone system experts just to get basic information about our own cases, but I'll do whatever it takes. Thank you all for sharing your experiences - it helps to know we're not fighting this broken system alone. I'll report back on what strategies work for me!
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Brooklyn Foley
•@JacksonHarris I completely understand your frustration - having to watch your grandfather stress about his heart medications while dealing with SSA's broken system is heartbreaking. Three weeks feels like an eternity when you're dealing with essential medical expenses, and the complete lack of communication from them just adds insult to injury. I'm new to this community but have been following this thread closely because I'm anticipating potentially dealing with similar issues with my own elderly relatives. The advice everyone has shared here about early morning calling, keeping detailed logs, and asking specific questions about whether forms are "logged" or "imaged" seems really valuable. It's absolutely outrageous that they can take thousands of dollars instantly but then leave families in limbo for months just waiting for basic acknowledgment of an appeal. Your grandfather's health shouldn't suffer because of their bureaucratic delays and poor communication systems. Please keep us updated on how the calling strategies work out for you - it seems like we all need to stick together and share what actually gets results with these people. Wishing you and your grandfather the best!
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Amara Nnamani
I'm so sorry you're dealing with this frustrating situation! I just went through something very similar with my elderly aunt's benefits about 6 months ago. They took back over $3,000 claiming an overpayment, and the whole process was a nightmare. Here's what I learned that might help you: The SSA-1724 processing time is incredibly inconsistent - anywhere from 6 weeks to 4 months depending on your local office's backlog. Unfortunately, they don't send any confirmation that they received your form, which makes the waiting even more stressful. A few things that worked for me: 1. Call the 1-800-772-1213 number right at 8:00 AM when they open - you're more likely to get through 2. Ask specifically if your form has been "scanned into the system" - not just if they received it 3. Mention your mom's medication needs and financial hardship right away - this can sometimes flag your case for expedited review 4. Keep a detailed log of every call (date, time, who you spoke with, what they said) The good news is that we eventually won the reconsideration and got most of the money back, but it took about 14 weeks total. I know that feels like forever when your mom needs those medications, but don't give up! The system is designed to discourage people, but persistence usually pays off. If you haven't heard anything by the 6-week mark, consider visiting your local SSA office in person with copies of everything - sometimes face-to-face gets faster results than phone calls.
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Benjamin Carter
•@Amara Nnamani Thank you so much for sharing your aunt s'experience - 14 weeks sounds absolutely brutal, but it s'really encouraging to hear that you eventually won and got most of the money back! That gives me hope that all this waiting and stress will eventually be worth it. I really appreciate all the specific strategies you ve'outlined. I had no idea about asking if the form was scanned "into the system versus" just asking if they received it - that s'such valuable insider knowledge that I never would have thought to ask about. And keeping a detailed call log seems like it will be crucial for tracking who told me what and when. The timing advice about calling right at 8 AM is consistent with what others have mentioned, so I m'definitely going to try that approach starting tomorrow. It s'frustrating that we have to game their phone system just to get basic information about our own cases, but if that s'what works, I ll'absolutely do it. Six weeks still feels like a lifetime when you re'watching your parent struggle financially, but knowing this is unfortunately normal processing time helps me stay focused on the actionable steps rather than just panicking. I ll'definitely consider the in-person visit option if phone calls don t'yield results by the 6-week mark. Thanks for the encouragement and for sharing what actually worked - it really helps to have a roadmap from someone who successfully navigated this broken system!
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Noah Torres
I'm going through this exact same nightmare right now! My mom had about $2,100 taken from her Social Security benefits for an alleged overpayment, and I submitted the SSA-1724 form almost 5 weeks ago with absolutely zero response from them. Reading through all these comments has been incredibly helpful - I had no idea about strategies like calling at 7:45 AM or asking specifically if the form has been "scanned" or "imaged" into their system. It's ridiculous that we have to become experts at gaming their phone system just to get basic information about our own appeals! What really frustrates me is how they can instantly take thousands of dollars but then leave us hanging for months just trying to get acknowledgment that they received our paperwork. My mom is 74 and needs that money for her diabetes medications and other essentials. The stress of not knowing what's happening is affecting her health. I'm definitely going to start keeping a detailed call log and try the early morning calling strategy this week. It's infuriating that the system seems designed to wear us down and make us give up, but seeing so many people here who eventually got their money back gives me motivation to keep fighting. Thank you everyone for sharing your experiences and strategies - it helps so much to know we're not dealing with this broken bureaucracy alone!
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Malik Jenkins
•@Noah Torres I m'so sorry you and your mom are going through this stressful situation! Five weeks with no response while she s'struggling to afford her diabetes medications is just heartbreaking. It s'completely unacceptable how they can take money instantly but then disappear when we need answers about our appeals. I m'new to dealing with SSA issues, but reading through this entire thread has been eye-opening about how widespread this problem is. The strategies everyone has shared - especially the early morning calling at 7:45-8:00 AM and asking specifically about whether forms are scanned "or" logged "in" their system - seem like our best shot at getting actual information. What strikes me most is how many people here have eventually gotten their money back, even though the process was frustrating and took way longer than it should have. That gives me hope for all of us dealing with this broken system. Your mom s'health shouldn t'suffer because of their bureaucratic delays and poor communication. Please keep us posted on how the call log and early morning calling strategy works out for you - it seems like sharing what actually gets results is the best way we can support each other through this nightmare. Hang in there!
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Zainab Ibrahim
I'm dealing with almost the exact same situation and can completely relate to your frustration! My grandmother had $2,300 taken from her Social Security benefits for an alleged overpayment, and I submitted the SSA-1724 form about 4 weeks ago with complete silence from them. What's been most helpful from reading through everyone's experiences here is learning about the early morning calling strategy (7:45-8:00 AM) and asking specifically if the form has been "scanned" or "logged" into their system rather than just asking if they received it. I had no idea these distinctions mattered, but it makes total sense given how their bureaucracy works. I'm also going to start emphasizing the financial hardship aspect right away when I do get through to someone - my grandmother needs that money for her blood pressure medications and it's been really stressful watching her worry about affording them while we wait for any kind of response from SSA. It's absolutely infuriating that they can instantly deduct thousands of dollars but then make us wait months just to acknowledge our appeals. The system really does seem designed to make people give up, but reading all these stories of people who eventually got their money back (even if it took 3-4 months) gives me motivation to keep fighting. Thanks for posting this - it's both comforting and maddening to know so many of us are dealing with the same broken system. I'll definitely update everyone on what strategies work for me!
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