Social Security reclaimed deceased mother's final payment - confused about SSA-1724-F4 form for underpayment claim
My father passed away last month (February 3rd), and his Social Security direct deposit arrived February 2nd. We just found out Social Security took back the payment yesterday through his bank account. I've been told this is normal since SS benefits are paid for the previous month, not in advance. Now I'm trying to figure out how to claim what's called an "underpayment" (I think that's the right term). The local SSA office gave me form SSA-1724-F4 to complete, but I'm completely lost. There's nowhere on this form to actually list the amount that was reclaimed! Is this even the correct form for this situation? Has anyone gone through this process recently? I'm executor of his estate and trying to handle everything properly, but SS paperwork is so confusing. I'm afraid of making a mistake that will just delay things further. Thank you for any help!
41 comments


Lilah Brooks
Yes, SSA-1724-F4 is the right form for underpayments to a deceased beneficiary. You don't need to write the amount - the SSA already knows exactly what they reclaimed. They'll determine the payment amount based on their records. Just complete all the personal info sections, your relationship to the deceased, and submit the documentation they request (usually death certificate and proof you're the executor). The February payment was for January, so they took it back since he wasn't alive for the full month of January. This is standard procedure.
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Owen Jenkins
•Thank you so much! That's a relief - I was worried I was missing something important on the form. So just to be clear, I don't need to specify the amount anywhere? I'll make sure to include the death certificate and executor documents when I submit it.
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Jackson Carter
sorry for your loss. my mom died last year and same thing happened. SS takes back the last payment automatically then you have to file for whats owed. its so frustrating when your dealing with grief!!
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Owen Jenkins
•Thank you - and I'm sorry about your mom too. It really is frustrating to deal with all this paperwork during such a difficult time. Did it take long for them to process your claim after you submitted the form?
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Kolton Murphy
When my husband died they did the same thing. The form you have is correct but BE CAREFUL because they're very picky about how it's filled out. I had mine rejected twice! Make sure you include ALL requested documents. The underpayment should be prorated for the days your father was alive in January. IMPORTANT: There's also a one-time death benefit of $255 you can apply for if you're eligible (spouse or dependent child). That's a separate form - SSA-8.
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Evelyn Rivera
•OMG yes they are SUPER picky about EVERYTHING! My brother's form got rejected because he didn't sign in the right spot or something ridiculous. The whole SS system is designed to be confusing on purpose I swear!!!
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Julia Hall
I had to handle this exact situation last year with my grandmother. Here's what you need to know about the SSA-1724-F4: 1. As others mentioned, you don't list the reclaimed amount - SSA has that on record 2. Parts I and II are straightforward personal information 3. In Part III, you'll indicate your status as executor 4. Part IV requires documentation proving your status 5. Don't forget to sign and date Part V The payment they'll issue is prorated based on the days your father was alive in January - they calculate this as: (monthly benefit ÷ days in month) × days alive in month. Also, underpayment claims can take 45-60 days to process, so be prepared to wait.
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Owen Jenkins
•This is incredibly helpful - thank you for breaking it down so clearly! I didn't realize the payment would be prorated by days. That makes sense though. I'll make sure all the documentation is perfect before submitting to avoid delays.
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Arjun Patel
Just adding to what others have said - if you're having trouble getting through to SSA to ask questions (which is really common these days), I recently discovered a service called Claimyr that got me through to a live agent in under 10 minutes when I was dealing with my mom's benefits. Their site is claimyr.com and they have a video showing how it works: https://youtu.be/Z-BRbJw3puU It saved me hours of redial frustration when I was trying to sort out a similar underpayment issue. Much easier than spending days trying to get through or waiting for a callback that never comes.
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Evelyn Rivera
•I've heard of this! My cousin used it when she couldn't get through about her disability application. Said it was worth it after spending 3 days trying to reach someone!
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Jade Lopez
The form you received (SSA-1724-F4) is specifically for underpayments to deceased beneficiaries, so yes, it's the correct form. Social Security reclaims the final deposit because benefits are paid in arrears - the February 2nd payment covered January. As executor, you're filing for what's called a "partial month payment" for the days your father was alive in January. SSA calculates this internally based on their records - you don't need to specify the amount. If your father was married, his surviving spouse would typically be first in line for this payment. If not, it goes to children or the estate according to SSA's order of priority. Make sure you submit proof of your executor status with the form.
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Owen Jenkins
•Thank you for explaining this so clearly. My father wasn't married (my mother passed years ago), and I'm his only child and the executor. I'll definitely include the executor documents with my submission. Is there anything else I should know about this process that might not be obvious from the form itself?
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Jade Lopez
One other thing to be aware of - the SSA won't just automatically send the payment to the same bank account they reclaimed funds from. They'll either send a paper check to the address you provide on the form, or you can request direct deposit by providing your own bank information in Part II-B of the form. Also, don't forget to apply for the $255 lump-sum death benefit if you haven't already. As his child, you're eligible if there's no surviving spouse.
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Owen Jenkins
•That's really good to know about the payment method - I would have assumed it would go back to his account. I'll definitely fill out the direct deposit section. And thank you for the reminder about the death benefit - I didn't know I could claim that as his child. Should I submit that application at the same time as this underpayment form?
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Julia Hall
Yes, you can submit both forms together. The $255 death benefit application is form SSA-8, and it's fairly straightforward. Just be aware that you typically need to apply for this within two years of the death. One final tip - keep copies of EVERYTHING you submit, and if possible, submit the forms in person at your local SSA office and ask for a receipt. This creates a clear paper trail in case anything gets lost in processing (which happens more often than it should).
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Jackson Carter
•The keeping copies thing is SO IMPORTANT!!!! I learned this the hard way when SS claimed they never got my moms death certificate even though I sent it twice!! Had to start all over again 😡
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Owen Jenkins
Thank you all so much for this helpful information! I feel much more confident about handling this now. I'll make sure to: 1. Complete the SSA-1724-F4 form (without worrying about listing the amount) 2. Include my executor documents and his death certificate 3. Apply for the $255 death benefit with form SSA-8 4. Keep copies of everything 5. Try to submit in person if possible It's frustrating that these processes aren't more clearly explained by SSA, especially during such a difficult time. I really appreciate everyone taking the time to share your experiences and advice.
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Kolton Murphy
•You're welcome! And yes, the lack of clear instructions makes everything harder. Don't hesitate to come back and ask if you run into any other issues. We've all been there and understand how overwhelming it can be.
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Issac Nightingale
I'm so sorry for your loss, Owen. This is such a difficult time to have to navigate all this bureaucracy. I went through something very similar when my dad passed away two years ago, and I want to share a few additional tips that helped me: 1. When you submit the forms, ask the SSA office for a "receipt for items submitted" - it's different from just getting a regular receipt and creates better documentation. 2. If you're able to, try to get the name of the SSA employee who helps you. Sometimes having a specific contact can be helpful if there are follow-up questions. 3. The prorated payment calculation they do is very precise - in my dad's case, he passed on the 8th of the month and we received payment for exactly 8/31 of his monthly benefit. 4. One thing that surprised me was that they sent a separate letter explaining the calculation a few weeks after the payment arrived, so don't be alarmed if you get additional correspondence later. You've gotten excellent advice from everyone here. The community really comes through when people need help navigating these complex situations. Wishing you strength as you handle everything.
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Libby Hassan
•Thank you so much for these additional tips, Issac. I really appreciate you sharing your experience. The receipt for items submitted is something I wouldn't have known to ask for - that's really helpful. And it's good to know about the separate letter explaining the calculation so I won't be confused if that arrives later. Getting the employee's name is a great idea too. I'm taking notes on all of this advice from everyone. It's amazing how much clearer this process becomes when people share their real experiences rather than trying to decipher the official forms alone.
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Liam O'Reilly
I'm really sorry for your loss, Owen. Having to deal with all this paperwork while grieving is incredibly difficult, and I'm glad you found such a supportive community here. I wanted to add one more piece of advice based on my own experience with my grandmother's benefits last year. When you go to submit the forms, if possible, try to go during mid-week (Tuesday-Thursday) and earlier in the day. The SSA offices tend to be less crowded then, which means the staff can often spend more time explaining things and double-checking that your paperwork is complete before you leave. Also, if you run into any issues with the local office, don't hesitate to try a different SSA location if there's another one reasonably close to you. Sometimes different offices have staff who are more experienced with certain types of claims. The fact that everyone here has been so helpful shows that you're not alone in this process. These situations are unfortunately common, and while the system could definitely be more user-friendly, at least there are people who understand what you're going through. Take care of yourself during this difficult time.
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Ingrid Larsson
•Thank you, Liam - that's really thoughtful advice about timing the visit to SSA. I hadn't thought about going mid-week to avoid crowds, but that makes total sense. The staff would definitely have more time to help when they're not swamped. And I appreciate the suggestion about trying different offices if needed - there are actually two locations within reasonable driving distance from me, so that's good to know as a backup option. Everyone here has been so incredibly helpful during what feels like an overwhelming situation. It really does help to know that others have successfully navigated this same process.
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StarSurfer
I'm so sorry for your loss, Owen. Losing a parent is incredibly difficult, and having to navigate all this Social Security paperwork while grieving makes it even harder. I went through this exact same situation when my mother passed away in 2022. The SSA-1724-F4 form is definitely the correct one for claiming underpayments to deceased beneficiaries. Everyone here has given you excellent advice - you absolutely don't need to specify the reclaimed amount on the form since SSA already has that information in their system. One small thing I'd add that I learned the hard way: when you submit the form, make sure your contact information is crystal clear and legible. They may need to reach you if they have any questions about your documentation, and unclear phone numbers or addresses can delay the process significantly. Also, be prepared that the prorated payment might seem smaller than expected - it's calculated based on the exact number of days your father was alive in January, so if he passed early in the month, it will be a fraction of his full monthly benefit. You're handling this as well as anyone could under the circumstances. This community has given you great guidance, and you should feel confident moving forward with the paperwork. Take care of yourself during this difficult time.
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Dyllan Nantx
•Thank you so much, StarSurfer. Your point about making sure contact information is crystal clear is really important - I can see how something as simple as messy handwriting could cause unnecessary delays when you're already waiting weeks for processing. And thank you for preparing me about the prorated amount potentially being smaller than expected. My father passed on February 3rd, so he was alive for the first 3 days of February, but since they reclaimed the February payment (which was for January), I guess the underpayment would be for the days he was alive in January? I'm still a bit confused about the timing, but I suppose SSA will calculate it correctly based on their records. Everyone's advice here has been invaluable during such a difficult time.
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Yuki Yamamoto
I'm so sorry for your loss, Owen. My heart goes out to you during this incredibly difficult time. I went through this exact situation with my father's benefits about 18 months ago, and I can tell you that everyone here has given you spot-on advice. The SSA-1724-F4 is absolutely the right form, and you're correct not to worry about listing the reclaimed amount. One thing I want to clarify about the timing since you mentioned some confusion - Social Security benefits are paid in arrears, meaning the payment received in February was actually for January. Since your father passed on February 3rd, he was alive for the entire month of January, so the underpayment you'll receive should be his full January benefit (the amount they reclaimed). This is different from a partial month calculation that would apply if he had passed partway through January. The process took about 6 weeks in my case, and they were very thorough about documentation. Make sure you have multiple certified copies of the death certificate because various agencies will want to keep originals. You're doing everything right by asking questions and getting prepared. This community really understands what you're going through, and don't hesitate to come back if you need more support along the way.
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Naila Gordon
•Thank you so much, Yuki - that clarification about the timing is incredibly helpful! I was getting confused about which month the payment covered, but you're absolutely right. Since dad passed on February 3rd, he was alive for all of January, so the February payment they reclaimed (which was for January) should be the full amount I can claim back. That makes so much more sense now. I really appreciate you taking the time to explain that clearly. And thank you for the tip about getting multiple certified copies of the death certificate - I hadn't thought about how many different agencies might need originals. Everyone in this community has been so supportive and knowledgeable. It's made navigating this overwhelming process feel much more manageable.
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Liam McGuire
I'm so sorry for your loss, Owen. Going through all this paperwork while grieving is truly overwhelming, and I'm glad you found such a helpful community here. I wanted to add one more practical tip that saved me a lot of stress when I dealt with my grandfather's benefits last year. Before you go to the SSA office, call ahead and ask what their current wait times are like and whether they recommend making an appointment. Some offices are taking appointments for estate-related matters, which can save you hours of waiting. Also, if you're like me and tend to get flustered with paperwork, consider bringing a trusted family member or friend with you to the appointment. Having someone there for moral support and to help you remember questions or catch details you might miss can be really valuable. The SSA-1724-F4 form is definitely correct, and everyone's advice about not needing to specify the amount is accurate. You're handling this as well as anyone could under such difficult circumstances. Take it one step at a time, and don't hesitate to ask for help when you need it - both from SSA staff and from supportive communities like this one.
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Yuki Nakamura
•Thank you, Liam - that's really excellent advice about calling ahead to check wait times and ask about appointments. I hadn't even thought about that, but it makes perfect sense that some offices might be scheduling appointments for estate matters. That could save me a lot of time and stress. And bringing someone along for support is a great idea too - my sister has been helping me with other aspects of settling dad's affairs, so I'll ask if she can come with me to the SSA office. Having another set of ears and eyes there would definitely be helpful, especially since I tend to get overwhelmed with all the paperwork details when I'm stressed. This community has been such a lifeline during this difficult time - I never expected to get such thorough, caring advice from strangers online. It really restores your faith in people.
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Hassan Khoury
I'm so sorry for your loss, Owen. Having to navigate all this bureaucracy while grieving is incredibly difficult, and I can see you've received excellent guidance from this community. I went through something very similar when my mom passed away last year. One additional thing that helped me was keeping a simple log of all my interactions with SSA - dates, names of representatives I spoke with, what was discussed, and any reference numbers they gave me. It became really useful when I had to follow up, especially since different representatives sometimes gave slightly different information. Also, when you do submit the SSA-1724-F4, ask them for an estimated timeline for processing. While they can't guarantee exact dates, most offices can give you a general range (usually 4-8 weeks) so you know what to expect. You're handling this really well under such difficult circumstances. This community has given you all the key information you need to move forward successfully. Take care of yourself during this process - dealing with estate matters is emotionally draining even when you have good support and clear guidance.
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Molly Chambers
•Thank you so much, Hassan. Keeping a log is such a smart idea - I can already see how helpful that would be since I'm terrible at remembering details when I'm stressed, and having reference numbers and names would definitely make follow-ups easier. I never would have thought to ask for an estimated processing timeline either, but that makes perfect sense. It would be so much better to know roughly what to expect rather than just wondering when (or if) something will happen. Everyone here has been incredibly generous with their time and knowledge. I came here feeling completely lost and overwhelmed, and now I feel like I actually have a clear plan of action. It's amazing how much of a difference it makes to hear from people who've actually been through this process rather than just trying to figure it out from confusing government forms. Thank you all for turning what felt like an impossible situation into something manageable.
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Niko Ramsey
I'm so sorry for your loss, Owen. Losing a parent is heartbreaking, and having to deal with all this confusing paperwork while you're grieving just adds so much unnecessary stress. I went through this exact same situation when my dad passed away about three years ago. Everyone here has given you fantastic advice - the SSA-1724-F4 is definitely the right form, and you absolutely don't need to worry about listing the amount they reclaimed since they already have all that information in their system. One thing I learned that might help you is to make sure you bring a small folder or envelope to organize all your documents when you go to the SSA office. I was so scattered emotionally that I kept fumbling with papers, and having everything organized in one place made the whole process smoother. Also, don't be afraid to ask the SSA representative to explain anything you don't understand - most of them are actually quite patient when dealing with bereaved family members. The waiting is probably the hardest part. In my case, it took about 7 weeks to receive the underpayment, but every situation is different. Just know that you're doing everything right by asking questions and getting prepared ahead of time. This community really is wonderful for support during these difficult times. You've got this, and don't hesitate to come back if you need more help along the way.
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Emma Wilson
•Thank you so much, Niko. Your suggestion about bringing a folder or envelope to organize documents is really practical - I can definitely see myself getting flustered and dropping papers everywhere when I'm already emotionally overwhelmed. That's such a simple thing that would make a huge difference. And you're absolutely right about not being afraid to ask for explanations. I tend to just nod along when I'm confused because I don't want to seem stupid, but this is way too important to pretend I understand something when I don't. Seven weeks feels like a long time to wait, but at least knowing that timeframe helps set expectations. This whole thread has been incredible - I started out feeling completely lost and panicked about making mistakes, and now I actually feel prepared and confident about handling this process. Everyone has been so generous with their advice and support during what's already such a difficult time. It really means the world to have people who understand what this is like.
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Liam O'Sullivan
I'm so sorry for your loss, Owen. Having to navigate Social Security paperwork while grieving is incredibly overwhelming, and I'm glad you found such a supportive community here. I went through this same situation when my grandmother passed away last year. Everyone has given you excellent advice - the SSA-1724-F4 is absolutely the correct form, and you don't need to specify the reclaimed amount since SSA already has that in their records. One small tip I'd add: when you submit your paperwork, ask the SSA representative to verify that all your documents are complete and acceptable before you leave the office. I had to make a second trip because one of my documents wasn't certified properly, which delayed everything by weeks. Having them double-check everything while you're there can save you a lot of time and frustration. Also, be prepared that the process might feel slow - mine took about 8 weeks total - but stay patient. The system works, it's just not very fast. You're handling this really well under difficult circumstances, and this community has given you all the guidance you need to succeed. Take care of yourself during this process. You've got this.
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Evelyn Kim
•Thank you, Liam - that's really important advice about having them verify all documents are complete before leaving the office. I can definitely see how making a second trip would be incredibly frustrating, especially when you're already dealing with the emotional stress of everything else. I'll make sure to ask them to double-check that all my paperwork is properly certified and complete while I'm still there. Eight weeks does seem like a long time to wait, but knowing what to expect helps a lot. Everyone in this thread has been so thoughtful and thorough with their advice - it's turned what felt like an impossible situation into something I actually feel prepared to handle. Thank you for taking the time to share your experience and for the encouragement.
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Megan D'Acosta
I'm so sorry for your loss, Owen. Losing a parent is one of life's most difficult experiences, and having to navigate all this bureaucratic paperwork while you're grieving just makes everything so much harder. I went through this exact same process when my father passed away about two years ago. Everyone here has given you absolutely perfect advice - the SSA-1724-F4 is definitely the right form for your situation, and you're correct that you don't need to list the amount they reclaimed since SSA already has all that information in their system. One thing I'd add that really helped me was to make photocopies of every single document before you submit anything, and keep them in a separate folder at home. Not just the forms themselves, but also your death certificate, executor paperwork, everything. I ended up needing to reference some of these documents later for other estate matters, and having my own copies saved me from having to request duplicates. Also, when you go to submit everything, try to go on a day when you're feeling emotionally stronger if possible. I made the mistake of going when I was having a particularly rough day with grief, and I ended up getting overwhelmed and teary in the office, which made it harder to focus on what the representative was explaining to me. The prorated payment calculation they do is very precise - since your father passed on February 3rd but was alive for all of January, you should receive his full January benefit amount. The processing time in my case was about 6 weeks, but it varies by office. You're handling all of this really well under incredibly difficult circumstances. This community has given you excellent guidance, and you should feel confident moving forward. Take care of yourself during this process.
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Diez Ellis
•Thank you so much, Megan. Your advice about making photocopies of absolutely everything is really smart - I hadn't thought about potentially needing those documents for other estate matters later on. That's definitely something I'll do before submitting anything. And thank you for the gentle reminder about timing the visit for when I'm feeling emotionally stronger. I've definitely had days since dad passed where I can barely function, so picking a day when I feel more stable is really important advice. It's reassuring to hear that since he was alive for all of January, I should receive the full benefit amount rather than a partial payment. Everyone in this community has been so incredibly helpful and understanding during what feels like an impossible time. Having all this practical guidance from people who've actually been through the same experience has made such a difference. I truly can't thank everyone enough for taking the time to share their knowledge and support.
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Liam McConnell
I'm so sorry for your loss, Owen. Losing a parent is incredibly difficult, and having to navigate all this confusing paperwork while you're grieving makes it even more overwhelming. I went through something very similar when my mother passed away last year. Everyone here has given you excellent advice - the SSA-1724-F4 is absolutely the correct form, and you definitely don't need to worry about listing the reclaimed amount since SSA already has that information. One thing I learned that might help is to call the SSA office before you go and ask if they have any specific requirements for document formatting or if there are certain days/times when they're less busy. Some offices have gotten really particular about things like how documents are copied or whether they need original vs. certified copies of certain items. Also, don't feel bad if you need to bring someone with you for support or if you get emotional during the process. The SSA representatives deal with bereaved families regularly, and most of them are understanding about how difficult this situation is. You're doing everything right by asking questions and preparing ahead of time. This community really comes through with practical advice from people who've actually been through the process. Hang in there - you've got this.
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Natalie Khan
•Thank you, Liam. That's really good advice about calling ahead to ask about document formatting requirements. I hadn't thought about different offices potentially having specific preferences for how things need to be copied or whether they want originals vs. certified copies for certain documents. That could definitely save me from making multiple trips if I get it right the first time. And thank you for the reassurance about bringing someone for support - I was actually wondering if that would seem unprofessional, but you're right that they probably deal with this situation regularly. Reading through everyone's responses in this thread has been incredibly helpful. It's amazing how much practical knowledge people have shared from their real experiences. I feel so much more prepared now than when I first posted this question. This community really is wonderful for providing both emotional support and concrete guidance during such difficult times.
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Paolo Conti
I'm so sorry for your loss, Owen. Losing a parent is heartbreaking, and having to navigate all this bureaucratic paperwork while grieving just adds another layer of stress to an already overwhelming situation. I went through this exact process when my dad passed away about 18 months ago, and I can confirm that everyone here has given you spot-on advice. The SSA-1724-F4 is absolutely the correct form for underpayments to deceased beneficiaries, and you're right not to worry about specifying the reclaimed amount - SSA already has all that data in their system. One additional tip that really helped me: when you call or visit the SSA office, ask them to confirm the exact date they have on file for your father's death. In rare cases, there can be discrepancies between what different agencies have recorded, and if SSA's date doesn't match your death certificate, it can complicate the calculation. Better to catch any potential issues upfront. Also, keep in mind that while most people's experiences here seem to be in the 6-8 week range for processing, mine took almost 10 weeks because it got caught up in some kind of review process. Don't panic if it takes longer than expected - just follow up if you haven't heard anything after 8 weeks. You're handling this really well under incredibly difficult circumstances. This community has given you excellent guidance, and you should feel confident moving forward with the process. Take care of yourself during this time.
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Brooklyn Foley
•Thank you so much, Paolo. That's really excellent advice about confirming the exact date SSA has on file for my father's death. I never would have thought about potential discrepancies between agencies, but that makes total sense - and catching something like that upfront would definitely be much better than having it cause delays later in the process. I'll make sure to ask them to verify that when I submit the paperwork. And thank you for the heads up about your 10-week processing time. It's good to know that even if it takes longer than the typical 6-8 weeks, that doesn't necessarily mean something went wrong. I'll plan to follow up after 8 weeks if I haven't heard anything by then. Everyone in this thread has been so incredibly generous with their time and knowledge. What started as a completely overwhelming and confusing situation now feels manageable thanks to all the practical advice and support from people who've actually been through this process. I truly can't express how much this community has helped during such a difficult time.
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Anastasia Fedorov
I'm so sorry for your loss, Owen. My heart goes out to you during this incredibly difficult time - losing a parent is devastating, and having to navigate all this confusing bureaucracy while you're grieving just makes everything so much harder. I went through this exact same situation when my mom passed away about a year ago. Everyone in this thread has given you absolutely excellent advice, and I can confirm from my own experience that the SSA-1724-F4 is definitely the correct form for your situation. You're absolutely right not to worry about listing the reclaimed amount - SSA already has all that information in their system. One thing I learned that might be helpful is to bring a small notebook with you when you go to the SSA office. I was so emotionally overwhelmed that I kept forgetting important details they told me, so having something to jot down reference numbers, timelines, or follow-up instructions was really valuable. Also, if you have any other questions about Social Security benefits or need to call them for any reason during this process, don't hesitate to reach back out to this community. Everyone here really understands what you're going through, and there's so much collective wisdom from people who've navigated these same challenges. You're handling this as well as anyone possibly could under such heartbreaking circumstances. Take care of yourself, and know that you have support here whenever you need it.
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