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Liam Murphy

How to repay Social Security earnings limit overage when SSA won't cash my check?

I'm completely frustrated with the SSA right now! I started collecting Social Security retirement benefits at 62 last year, but then had to go back to work at my daughter's business when they lost their office manager. Didn't expect to make so much, but ended up earning about $8,500 over the annual earnings limit for 2024. I decided I'd rather just pay back the overage amount rather than have them withhold my future benefits (which I really need for basic expenses). So about 5 weeks ago, I sent them a check for the overpayment amount with a letter explaining what it was for. Well, they STILL haven't cashed my check, but they've gone ahead and SUSPENDED my monthly benefits anyway! I even went to my local office last week to see if they could track down my check in their system. The representative said they'd "look into it" but I haven't heard anything since. Has anyone dealt with this before? How do I get them to process my payment and restore my benefits? Is there a specific form I should have used instead of just sending a check? The suspension is really hurting me financially.

I had something similar happen last year. You need to file Form SSA-795 "Statement of Claimant or Other Person" specifically explaining your intent to pay back the earnings limit overage, then attach your check to that. Without the form, your check might just be sitting in processing somewhere without being applied correctly to your case. Also, call and request they put a 'critical case' flag on your record due to financial hardship from the suspension. It might speed things up.

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Thank you so much! I had no idea there was a specific form. Do I need to stop payment on my original check before sending in a new one with the form?

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they always do this!! the left hand doesnt know what the right hand is doing at SSA. your check is probably sitting on someones desk who doesnt know what to do with it. happened to my brother and took 3 months to fix!!

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Exactly! This is why I always tell people to send EVERYTHING certified mail with return receipt. At least then you have proof they got it.

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When you earn over the yearly earnings limit (which was $21,240 for 2024 if you're under FRA), SSA is supposed to withhold $1 in benefits for every $2 you earn over the limit. Did they calculate how much you owed them before you sent the check? The amount might not match their records, which could explain the processing delay. Also, did you include your Social Security number on both the check and the letter? And did you mail it to the right payment address? SSA has different addresses for different types of payments.

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Yes, they sent me a letter saying I went over by $8,500 so I owed $4,250 (exactly half like you said). I included my SSN on both the check and my letter, but now I'm wondering if I sent it to the wrong address? I just mailed it to my local SSA office address.

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I work at a bank and just want to point out - if they haven't cashed your check in over a month, you might want to contact your bank to see how long they'll honor that check. Some banks have policies about stale-dated checks after 6 months. Just something to keep in mind if this drags on.

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Great point about the check! OP should definitely ask their bank about this. Regarding the original issue, I recommend getting a receipt next time. Always get documentation when dealing with SSA. For now, I'd suggest visiting the office again and bringing a copy of the canceled check (if you have it) and any correspondence about the overpayment.

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I've had to deal with SSA phone lines for WEEKS trying to sort out my mom's overpayment issue. It was absolutely maddening getting disconnected or waiting for hours. I finally used this service called Claimyr (claimyr.com) that got me connected to an actual SSA agent in about 20 minutes instead of waiting for hours or days. They have a video showing how it works: https://youtu.be/Z-BRbJw3puU Worth it for me since I was able to get everything resolved in one call once I actually reached a human. For your situation, I'd definitely try to speak directly with someone who can track down your payment in their system.

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Does that actually work? I've literally spent DAYS trying to get through to someone about my benefit calculation issue.

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Yes, it really worked for me. After trying for almost two weeks to get through the normal way, I got connected in less than half an hour. The agent I spoke with was able to see exactly what happened with my mom's record and fixed it during that call.

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One more thing to consider - if you're still working, have you calculated whether you'll exceed the earnings limit again this year? If so, it might be better to just have SSA withhold benefits until you've paid back what you owe plus what you'll owe for this year. Then you can restart benefits with a clean slate.

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That's a good point. I'm still working but cut back my hours significantly. I'm tracking my income carefully and should stay under the limit by about $3,000 this year. I really need those monthly checks though - my mortgage depends on it!

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Same situation happened with my check!! I had to go to the office THREE TIMES before someone finally found it in some random department. Make sure when you go in person you insist they search ALL departments for your check - it's probably just sitting in the wrong pile somewhere!!!

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Update us when you get this resolved! For anyone else reading this thread who's working while collecting early Social Security benefits, remember that the earnings limit in 2024 is $21,240 if you're under Full Retirement Age for the whole year. The limit increases to $56,520 in the year you reach FRA, and then disappears completely once you hit your FRA month.

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and dont forget they dont count investment income or pension money toward the earnings limit, only wages or self-employment income!! lots of people dont know that

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UPDATE: I went back to the SSA office this morning and showed them this thread on my phone. The representative was actually really helpful this time! She found my check - it was sitting in their finance department waiting for "clarification" on how to apply it. She expedited the processing and said my benefits should be reinstated within 10 business days. She also said I should have used Form SSA-795 like someone here suggested. Thank you all for your help!

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Great news! I'm glad they found your check. For future reference, anytime you're sending money to SSA, always include a cover letter AND the appropriate form that explains exactly what the payment is for. Their system is very compartmentalized, and without proper documentation, things can easily get lost in the shuffle.

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So glad to hear you got this resolved! This is exactly why I always recommend bringing documentation and being persistent with SSA. Your experience will definitely help others who run into the same issue. For anyone else reading this - the key takeaways seem to be: 1) Always use the proper forms (SSA-795 in this case), 2) Include detailed cover letters explaining the purpose of any payments, 3) Don't give up after the first visit to the office, and 4) Sometimes showing them that others have had similar experiences (like this thread) can help the representative understand the issue better. Thanks for updating us with the resolution!

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Mei Lin

This is such a helpful summary! As someone new to this community, I'm really impressed by how supportive everyone was in helping solve this problem. The step-by-step advice about using Form SSA-795 and the persistence in following up at the office clearly made all the difference. I'll definitely bookmark this thread in case I ever run into similar issues with SSA. Thanks for sharing the resolution!

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As someone who's new to navigating Social Security issues, this entire thread has been incredibly educational! I'm not yet at retirement age, but seeing how complex these earnings limit situations can get is really eye-opening. The fact that your check was just sitting in a finance department "waiting for clarification" for over a month while your benefits were suspended really highlights how important it is to use the proper forms and procedures from the start. It's frustrating that the system isn't more user-friendly, but at least now we know about Form SSA-795 and the importance of detailed documentation. Thank you for sharing your experience and especially for coming back with the update! This kind of real-world problem-solving is exactly what makes online communities so valuable. I'm bookmarking this thread for future reference - hopefully I won't need it, but if I do, I'll know exactly what steps to take.

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I'm also new here and completely agree! This thread really shows how valuable shared experiences can be when dealing with bureaucratic challenges. What struck me most was how the original poster had to be persistent - going back multiple times to the office - and how showing this community discussion to the SSA representative actually helped move things along. It's concerning that a simple repayment check can get lost in the system for weeks while someone's benefits get suspended, but it's reassuring to know there are specific forms and procedures that can prevent these issues. The community really came through with practical advice like using Form SSA-795 and the tip about certified mail with return receipt. Thanks to everyone who contributed solutions - this is exactly the kind of helpful information that makes joining these communities worthwhile!

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Welcome to the community, and what an incredible learning experience this thread has been! As another newcomer, I'm amazed by how this situation unfolded and was ultimately resolved through community support and persistence. The bureaucratic maze at SSA is clearly a challenge many of us will face, but seeing how @Liam Murphy didn't give up and how everyone here provided such specific, actionable advice gives me hope. The detail about Form SSA-795 is gold - I had no idea there were specific forms for different types of payments to SSA. What really impressed me was how showing this discussion thread to the SSA representative actually helped speed up the resolution. It demonstrates the power of documented experiences and community knowledge in dealing with complex government processes. For future reference, I'm taking notes on the key points: use proper forms, send certified mail, be persistent with follow-ups, and don't hesitate to escalate when something clearly isn't working. This thread should definitely be pinned as a resource for anyone dealing with Social Security earnings limit issues! Thanks to everyone who contributed - this is exactly why online communities are so valuable for navigating these systems.

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