How to repay Social Security earnings limit overage when SSA won't cash my check?
I'm completely frustrated with the SSA right now! I started collecting Social Security retirement benefits at 62 last year, but then had to go back to work at my daughter's business when they lost their office manager. Didn't expect to make so much, but ended up earning about $8,500 over the annual earnings limit for 2024. I decided I'd rather just pay back the overage amount rather than have them withhold my future benefits (which I really need for basic expenses). So about 5 weeks ago, I sent them a check for the overpayment amount with a letter explaining what it was for. Well, they STILL haven't cashed my check, but they've gone ahead and SUSPENDED my monthly benefits anyway! I even went to my local office last week to see if they could track down my check in their system. The representative said they'd "look into it" but I haven't heard anything since. Has anyone dealt with this before? How do I get them to process my payment and restore my benefits? Is there a specific form I should have used instead of just sending a check? The suspension is really hurting me financially.
18 comments
Amara Okafor
I had something similar happen last year. You need to file Form SSA-795 "Statement of Claimant or Other Person" specifically explaining your intent to pay back the earnings limit overage, then attach your check to that. Without the form, your check might just be sitting in processing somewhere without being applied correctly to your case. Also, call and request they put a 'critical case' flag on your record due to financial hardship from the suspension. It might speed things up.
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Liam Murphy
•Thank you so much! I had no idea there was a specific form. Do I need to stop payment on my original check before sending in a new one with the form?
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CaptainAwesome
they always do this!! the left hand doesnt know what the right hand is doing at SSA. your check is probably sitting on someones desk who doesnt know what to do with it. happened to my brother and took 3 months to fix!!
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Yuki Tanaka
•Exactly! This is why I always tell people to send EVERYTHING certified mail with return receipt. At least then you have proof they got it.
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Esmeralda Gómez
When you earn over the yearly earnings limit (which was $21,240 for 2024 if you're under FRA), SSA is supposed to withhold $1 in benefits for every $2 you earn over the limit. Did they calculate how much you owed them before you sent the check? The amount might not match their records, which could explain the processing delay. Also, did you include your Social Security number on both the check and the letter? And did you mail it to the right payment address? SSA has different addresses for different types of payments.
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Liam Murphy
•Yes, they sent me a letter saying I went over by $8,500 so I owed $4,250 (exactly half like you said). I included my SSN on both the check and my letter, but now I'm wondering if I sent it to the wrong address? I just mailed it to my local SSA office address.
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Klaus Schmidt
I work at a bank and just want to point out - if they haven't cashed your check in over a month, you might want to contact your bank to see how long they'll honor that check. Some banks have policies about stale-dated checks after 6 months. Just something to keep in mind if this drags on.
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Aisha Patel
•Great point about the check! OP should definitely ask their bank about this. Regarding the original issue, I recommend getting a receipt next time. Always get documentation when dealing with SSA. For now, I'd suggest visiting the office again and bringing a copy of the canceled check (if you have it) and any correspondence about the overpayment.
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LilMama23
I've had to deal with SSA phone lines for WEEKS trying to sort out my mom's overpayment issue. It was absolutely maddening getting disconnected or waiting for hours. I finally used this service called Claimyr (claimyr.com) that got me connected to an actual SSA agent in about 20 minutes instead of waiting for hours or days. They have a video showing how it works: https://youtu.be/Z-BRbJw3puU Worth it for me since I was able to get everything resolved in one call once I actually reached a human. For your situation, I'd definitely try to speak directly with someone who can track down your payment in their system.
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Yuki Tanaka
•Does that actually work? I've literally spent DAYS trying to get through to someone about my benefit calculation issue.
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LilMama23
•Yes, it really worked for me. After trying for almost two weeks to get through the normal way, I got connected in less than half an hour. The agent I spoke with was able to see exactly what happened with my mom's record and fixed it during that call.
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Amara Okafor
One more thing to consider - if you're still working, have you calculated whether you'll exceed the earnings limit again this year? If so, it might be better to just have SSA withhold benefits until you've paid back what you owe plus what you'll owe for this year. Then you can restart benefits with a clean slate.
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Liam Murphy
•That's a good point. I'm still working but cut back my hours significantly. I'm tracking my income carefully and should stay under the limit by about $3,000 this year. I really need those monthly checks though - my mortgage depends on it!
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Yuki Tanaka
Same situation happened with my check!! I had to go to the office THREE TIMES before someone finally found it in some random department. Make sure when you go in person you insist they search ALL departments for your check - it's probably just sitting in the wrong pile somewhere!!!
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Esmeralda Gómez
Update us when you get this resolved! For anyone else reading this thread who's working while collecting early Social Security benefits, remember that the earnings limit in 2024 is $21,240 if you're under Full Retirement Age for the whole year. The limit increases to $56,520 in the year you reach FRA, and then disappears completely once you hit your FRA month.
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CaptainAwesome
•and dont forget they dont count investment income or pension money toward the earnings limit, only wages or self-employment income!! lots of people dont know that
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Liam Murphy
UPDATE: I went back to the SSA office this morning and showed them this thread on my phone. The representative was actually really helpful this time! She found my check - it was sitting in their finance department waiting for "clarification" on how to apply it. She expedited the processing and said my benefits should be reinstated within 10 business days. She also said I should have used Form SSA-795 like someone here suggested. Thank you all for your help!
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Amara Okafor
•Great news! I'm glad they found your check. For future reference, anytime you're sending money to SSA, always include a cover letter AND the appropriate form that explains exactly what the payment is for. Their system is very compartmentalized, and without proper documentation, things can easily get lost in the shuffle.
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