How to update phone number with SSA without endless hold times?

I just went through this last month. Here's what worked for me: • Call early in the morning, right when they open • Have your SSN and current address ready • Be polite but firm with the automated system • When you get a real person, clearly state your purpose • Ask them to confirm once the update is complete Hope this helps! Good luck 👍

Honestly, calling the SSA is a nightmare. I spent hours on hold last time I tried to update my info. There has to be a better way!

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's the link: https://claimyr.com

Have you tried updating your info online? Sometimes you can do it through the SSA website without having to call.

ugh, i feel your pain. spent 3 hours on hold last week trying to do the same thing. this system is broken af 😤

Pro tip: if you have a local SSA office nearby, sometimes it's faster to go in person. Just be prepared to wait in line.

Another option to consider is using the callback feature if they offer it. Some government agencies let you request a callback instead of staying on hold - you keep your place in line but don't have to sit there listening to hold music for hours. Worth asking about when you first get through to the automated system!

You can also try calling right around 2-3 PM on weekdays - I've noticed that's often a sweet spot where hold times aren't as brutal. Also, make sure you have all your documentation ready before calling: SSN, current address, old phone number, and new phone number. Having everything organized saves time once you get through. One thing that helped me was writing down exactly what I needed to say beforehand so I wouldn't stumble when I finally got a person on the line!