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Amina Sy

How to update phone number with SSA without endless hold times?

Hey everyone, I need to update my phone number with the SSA. Anyone have experience with this? What's the best way to go about it? I'm worried about long wait times and getting through to the right person. Any tips or advice would be really appreciated!

I just went through this last month. Here's what worked for me: • Call early in the morning, right when they open • Have your SSN and current address ready • Be polite but firm with the automated system • When you get a real person, clearly state your purpose • Ask them to confirm once the update is complete Hope this helps! Good luck 👍

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This is solid advice. I'd add: write down the name of the person you talk to and get a confirmation number if possible.

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Early morning? Ugh, I'm not a morning person. Any luck calling later in the day?

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Later can work too, but wait times tend to be longer. If you're not a morning person, try right after lunch. Sometimes there's a lull then.

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Honestly, calling the SSA is a nightmare. I spent hours on hold last time I tried to update my info. There has to be a better way!

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Preach! 🙌 The whole system needs an overhaul. It's 2023, why can't we just do this stuff online?

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ikr? its like they're stuck in the stone age or smthn 🦕

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I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's the link: https://claimyr.com

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Sounds too good to be true. Has anyone else tried this?

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20 bucks? That's steep. Is it really worth it?

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I get the skepticism, but for me it was worth every penny. Saved me hours of frustration and got my issue resolved quickly.

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Have you tried updating your info online? Sometimes you can do it through the SSA website without having to call.

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ugh, i feel your pain. spent 3 hours on hold last week trying to do the same thing. this system is broken af 😤

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3 hours? You got off easy. I once waited 5 hours only to get disconnected right when someone picked up. I nearly threw my phone out the window 😡

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Pro tip: if you have a local SSA office nearby, sometimes it's faster to go in person. Just be prepared to wait in line.

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This! I did this and was in and out in under an hour. Way better than being on hold forever.

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Depends on where you live tho. My local office is always packed. YMMV

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Another option to consider is using the callback feature if they offer it. Some government agencies let you request a callback instead of staying on hold - you keep your place in line but don't have to sit there listening to hold music for hours. Worth asking about when you first get through to the automated system!

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