Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I want to add some encouragement here - you absolutely made the right choice taking survivor benefits at 60 given your health concerns at the time. That's exactly what those benefits are designed for, and there's no shame in using them when you needed them most. What's happening now is actually routine and potentially very good news for you. Since you're past your full retirement age, your own Social Security benefit has been earning delayed retirement credits (worth 8% per year) while you've been collecting survivor benefits. So even though you couldn't have predicted your longevity, the system actually worked in your favor. Here's what I'd suggest for your call preparation: - Have your most recent tax returns handy (2019-2020 when you were still working) - Write down your exact birth date and your late husband's birth date - Ask them to confirm your earnings record is complete through 2020 - Request they explain the exact dollar amounts of both benefits before making any changes The fact that they reached out to YOU means they've already done preliminary calculations and believe you might qualify for higher benefits. This is their way of making sure you get every penny you're entitled to. Try not to stress - you've navigated this well so far and this next step should only improve your situation.

0 coins

Thank you so much for this thoughtful response! You're right that I should look at this as good news rather than something to worry about. I like your suggestion about having my tax returns ready - I hadn't thought of that but it makes sense they might need to verify my earnings. It's reassuring to know that the delayed retirement credits were building up even while I was on survivor benefits. I feel much more prepared for this call now with everyone's advice!

0 coins

I went through this exact same process about 18 months ago! I was so worried when I got that letter from SSA, but it turned out to be the best thing that happened to my retirement finances. Like you, I had been collecting survivor benefits since age 60 (mine were reduced because I took them early). When I reached my full retirement age of 66 and 8 months, I got a similar letter about scheduling a phone appointment. I was terrified they were going to tell me I owed money back or that I had done something wrong. The reality was completely different - my own retirement benefit had grown to be about $380 more per month than my survivor benefit! Since I was past my FRA, I also qualified for 4 months of retroactive payments. The SSA representative was actually very patient and explained everything clearly. Here's what I wish I had known going into that call: they've already run the numbers and have a pretty good idea that your own benefit is likely higher. That's why they're reaching out. They're not trying to take anything away from you - they're trying to make sure you get the maximum benefit you're entitled to. Don't second-guess your decision to take survivor benefits at 60. With your health situation, that was absolutely the right call. You needed that income then, and it didn't hurt your own retirement benefit at all. You played it perfectly! Good luck with your appointment - I think you're going to be pleasantly surprised with the outcome.

0 coins

Thank you all so much for the helpful responses! To summarize what I've learned: 1. My January 2025 benefit (paid in February) will automatically include the 2025 COLA 2. The delay to February is just the normal payment cycle (January entitlement paid in February) 3. I should double-check my MySocialSecurity account when the award letter arrives to confirm everything This community has been incredibly helpful - I was really worried about losing out on the COLA increase for my budget planning. I appreciate everyone taking the time to explain how this works!

0 coins

You're absolutely right to summarize those key points! Just to add one more helpful tip for your budget planning - when you do receive your award letter, it will show your exact monthly benefit amount with the 2025 COLA already included. This makes it much easier to plan your finances since you won't have to calculate the increase yourself. Also, keep in mind that Medicare Part B premiums (if applicable) will be deducted from your Social Security payment, so make sure to account for that in your budgeting as well. Congratulations on reaching your full retirement age and getting your benefits sorted out!

0 coins

That's a great point about the Medicare Part B deduction! I hadn't thought about that affecting my net payment amount. Do you know if the Medicare premiums also get adjusted for COLA, or do they change independently? I want to make sure I'm accounting for all the moving pieces when I do my budget planning for 2025.

0 coins

I went through this exact same process last year when I turned 66 and 8 months! Your timing sounds perfect - applying in April for May benefits gives SSA plenty of processing time. Since your birthday is on the 17th, you're absolutely right that you'll get paid on the third Wednesday of May. One thing that really helped me was setting up text alerts with my bank so I'd get notified the moment any deposit hit my account. Made that first payment feel more real when I got the alert! Also, don't be surprised if you get a phone call from SSA in the next week or two asking to verify some basic information from your application. It's totally routine - they called me about 5 days after I applied just to confirm my mailing address and direct deposit info. The whole call took maybe 3 minutes. You mentioned being nervous even though you waited until FRA - I felt the exact same way! But honestly, claiming at full retirement age is the sweet spot. You get your full benefit without any early filing reductions, and you don't have to gamble on delayed retirement credits. You made a smart choice. The waiting is definitely the hardest part, but it sounds like you've got everything lined up perfectly. That third Wednesday in May is going to feel pretty great!

0 coins

Dylan, this is so helpful to hear from someone who went through the exact same situation! I'm definitely going to set up those text alerts with my bank - that's a great idea. And thanks for the heads up about the potential verification call from SSA. I'll make sure to answer unknown numbers for the next couple weeks so I don't miss it. It's really comforting to know that someone else felt nervous about this process even when doing everything "right." I keep second-guessing myself wondering if I should have applied earlier or later, but you're right that FRA feels like the sweet spot for my situation. That third Wednesday in May can't come soon enough! I'm trying to stay patient but it's hard not to get excited about this milestone. Thanks for sharing your experience and the reassurance - it really means a lot to hear from someone who successfully navigated this exact same timeline.

0 coins

I'm going through this exact same process right now! I just turned 66 and 8 months last week and submitted my application online on Monday. Reading through all these responses has been incredibly reassuring - especially hearing from people who've successfully navigated this timeline recently. One thing I wanted to add that I learned during my research: if you're still working (even part-time), make sure SSA has your most recent earnings information. I called them before applying because my 2024 W-2 showed higher earnings than what was reflected in my Social Security statement, and they were able to update my record which actually increased my projected benefit amount by about $30/month. Also, I set up account alerts on my MySocialSecurity account so I'll get email notifications for any status changes. Might be worth doing if you haven't already! The anxiety about this whole process is so real, even when you've done everything by the book. But reading everyone's positive experiences here gives me hope that our May payments will arrive right on schedule. Here's to joining the ranks of Social Security recipients! 🎉

0 coins

I'm so sorry for your loss, Zoe. What you're going through is incredibly difficult, and it's completely understandable to feel overwhelmed by these decisions while grieving. I want to add one more practical tip that helped me when I was in a similar situation: consider scheduling your SSA call for a time when you feel most emotionally steady (for me, that was mid-morning), and have a glass of water nearby. The call might take a while, and grief can be physically exhausting. Also, don't hesitate to tell the SSA representative at the start of the call that you recently lost your spouse and may need them to speak slowly or repeat information. Most are very understanding and will take extra care to make sure you understand everything correctly. You've got a solid plan, and this community has given you excellent guidance. You're going to get through this. ❤️

0 coins

Emma, thank you so much for this thoughtful advice. The timing suggestion is really practical - I hadn't thought about when during the day I might handle this conversation best. And you're absolutely right about telling them upfront about my situation. I've been worried about getting emotional during the call, but knowing I can just acknowledge that from the start takes some pressure off. Your kindness means a lot during this difficult time.

0 coins

I'm so sorry for your loss, Zoe. Reading your post brought back memories of my own experience navigating this exact situation two years ago. The combination of grief and complex Social Security decisions is overwhelming, but you're asking all the right questions. I want to emphasize something that others have touched on but bears repeating: when you call SSA, be very specific that you want to file for "survivor benefits only" and that you are intentionally delaying your own retirement benefits until age 70. Some representatives may not immediately understand this strategy and might suggest you file for your own benefits if they appear higher on paper right now - but they won't account for the delayed retirement credits you'll earn by waiting until 70. One thing that really helped me was writing down my key points on a notecard before the call: my husband's death date, that I wanted survivor benefits only, and that I planned to switch to my own benefits at 70. When grief brain kicked in during the call, I could just read from my notes. Also, don't feel bad about taking your time during the call or asking them to repeat things. You're dealing with a lot right now, and getting this right is important for your financial future. Take care of yourself. ❤️

0 coins

As someone new to this community, I'm shocked to read about all these experiences with SSA not implementing the GPO reform properly! I'm a retired state employee myself and had no idea about these recent changes - this thread has been incredibly informative. It's outrageous that federal employees at SSA aren't being trained on their own agency's new rules. The fact that multiple people here have had to make several visits just to get an application accepted is unacceptable. Thank you to everyone sharing specific strategies like asking for Technical Experts and requesting protective filing dates - this practical advice is invaluable for those of us navigating this bureaucratic maze. I'm curious - has anyone tried escalating beyond the local office level? Like contacting SSA's regional offices directly or filing complaints with their Office of Inspector General about the inconsistent implementation? It seems like this is a systemic training issue that needs to be addressed from the top down.

0 coins

Welcome to the community! You're absolutely right that this seems like a systemic training issue. From what I've observed in this thread, the inconsistency across different SSA offices suggests they really haven't rolled out proper guidance to field staff about the GPO reform. Regarding escalation beyond local offices - that's a great suggestion that I haven't seen mentioned yet. The SSA does have regional offices that oversee multiple field locations, and filing complaints with the Office of Inspector General could help document how widespread this implementation problem is. It might also be worth contacting SSA's national headquarters directly since this affects thousands of retirees with government pensions nationwide. I think the protective filing date strategy mentioned by others here is still the most immediate solution for individuals, but your point about addressing this "from the top down" could help fix the root cause for everyone dealing with this mess. Thanks for bringing up those additional escalation options!

0 coins

As someone who just joined this community after experiencing my own GPO nightmare, I can't thank everyone enough for sharing these detailed strategies! I'm a retired teacher from Texas and went through the exact same runaround at my local SSA office three weeks ago. What really helped me was printing out the actual text of the Social Security Fairness Act (Public Law 118-29) and highlighting the specific sections about GPO reform. I also found SSA's own Program Operations Manual System (POMS) updates online that reference the changes - having their own internal guidance seemed to carry more weight with the representatives. One thing I'd add to the excellent advice here: if you're getting nowhere with the field office, try calling SSA's national customer service line at 1-800-772-1213 and specifically ask to speak with someone about "GPO reform implementation under Public Law 118-29." I found the phone representatives were sometimes more knowledgeable than local office staff, and they can also help you locate which nearby offices might have better-trained Technical Experts. Stay persistent everyone - we've earned these benefits and shouldn't have to fight this hard for what's rightfully ours under the new law!

0 coins

Prev1...524525526527528...837Next