Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

As someone who just went through this process myself (got my first payment last month), I can definitely relate to the confusion and anxiety! The delay between field office transmission and payment center receipt is unfortunately very common. In my case, there was about a week gap too, and like others have mentioned, it's due to all the automated verification steps that happen in between. One thing I learned that might help - when you call SSA, try to get the specific payment center that's handling your claim. Different centers have different processing times right now due to staffing levels. The Northeastern Payment Center (which you mentioned) tends to be pretty efficient from what I've heard, so that's good news for you. Also, don't stress too much about calling "daily" to check - as someone else pointed out, frequent calls can actually slow things down. I found that calling once every 2-3 weeks was plenty, and using that MySocialSecurity online account to check for updates in between calls saved me a lot of phone time. The online account sometimes shows status changes before the phone reps even see them in their system.

0 coins

Thank you for sharing your experience! It's really helpful to hear from someone who just went through this. I didn't know that different payment centers have different processing times - that's good to know that the Northeastern Center is supposedly efficient. I'll definitely try to find out which specific center is handling my claim when I call next. And you're absolutely right about not calling too frequently - I was getting anxious and thinking I should call every few days, but I can see how that would just create more work for them. I'll stick to the 2-3 week schedule and keep checking my online account in between. Thanks for the reassurance!

0 coins

I'm new to this community and currently navigating the SSA retirement process myself. This entire thread has been incredibly enlightening! I filed my application about three weeks ago and have been anxiously waiting for updates. Reading about everyone's experiences with the mysterious delays between field offices and payment centers really helps set realistic expectations. I especially appreciate the technical explanation about the automated processing steps - it makes so much more sense than the vague "system delays" I keep hearing about. I'm definitely going to start using the term "adjudicated" when I call, and I'll make sure to ask which specific payment center is handling my claim. One question for those who've been through this: Is there any pattern to how long the initial field office processing takes? Mine was submitted in early February and I'm still waiting to hear that it's been "transmitted" to a payment center at all. Should I be concerned, or is this normal timing for the initial review phase? Thanks to everyone for sharing their experiences - it's so much better than trying to navigate this process in the dark!

0 coins

My sister went through this exact same situation! Started on her own benefit then got the higher spousal when her husband claimed. But there was a 3 month gap between when he filed and when her increased payment started. They did pay her the back payments eventually but just be prepared that it might not be immediate. The SSA is soooo slow with everything.

0 coins

Thanks for sharing your sister's experience! I'll budget assuming there might be a delay. Did she have to request the back payments specifically or did they automatically include them when her spousal benefits finally started?

0 coins

I'm in a very similar situation and have been researching this extensively! One thing I'd add is that you should definitely request a Social Security Statement (either online at ssa.gov or by calling) to confirm your exact benefit amounts before making your final decision. Sometimes the estimates we have aren't perfectly accurate. Also, I've found that the best time to call SSA is right when they open at 8 AM Eastern - much shorter wait times. And if you do decide to visit a local office, you can actually schedule appointments online now through their website, which is way better than just showing up. One last tip: when you do apply for the spousal benefit in 2026, make sure to ask them to make it effective the month your husband files, not the month you submit the application. There can be a difference and you want to maximize your benefits!

0 coins

This is incredibly helpful advice! I hadn't thought about requesting an updated Social Security Statement to double-check my benefit estimates. I've been going off numbers from a statement that's about 6 months old, so it's definitely worth getting fresh numbers before making final decisions. The tip about calling at 8 AM Eastern is gold - I'll definitely try that instead of calling in the afternoon when I've had such long wait times. And I had no idea you could schedule appointments online now! That's much better than the horror stories I've heard about people waiting hours at the local offices. Your point about making the spousal benefit effective the month my husband files is really important. I wouldn't have thought to specify that timing. Thank you so much for taking the time to share all these practical tips!

0 coins

One more consideration: have you checked if you might qualify for spousal benefits instead of your own? Sometimes that can be higher depending on your situation. Also, filing at 62 permanently reduces any potential survivor benefits your spouse might receive if you pass away first. Worth discussing with a financial advisor who specializes in Social Security strategies before you pull the trigger.

0 coins

I'm divorced and was married for 8 years, so I don't qualify for spousal benefits (needed 10 years of marriage). But that's good advice for others reading this thread!

0 coins

Just wanted to add my experience - I filed at 62 last year and the amount on my statement was exactly what I received (before Medicare deductions). One tip: apply about 3 months before you want your first payment to start. The process was actually smoother than I expected, but it does take time to process. Also double-check your earnings record online before applying - I found an error from 2019 that would have cost me about $15/month for life if I hadn't caught it. The SSA corrected it pretty quickly once I provided my W-2. Good luck with your decision!

0 coins

As someone who just went through a similar situation with my own divorce, I can confirm what others have said here. The key thing to remember is that Social Security looks at your marital status at the time you apply for benefits, not what happened in between. Your ex-wife can absolutely claim on your record since you were married 17 years (well over the 10-year requirement) and she's currently unmarried after her second divorce ended. The length of that second marriage doesn't matter at all - could have been 6 months or 6 years. However, given what you mentioned about her being a teacher with a pension, the Government Pension Offset (GPO) that Miguel mentioned could be a major factor. GPO can significantly reduce or even eliminate spousal benefits for people receiving government pensions. She really needs to get specific calculations from SSA to see if claiming on your record would even provide any benefit after GPO is applied. My advice: both of you should create accounts on ssa.gov to see your estimated benefits, and then she should definitely speak with an SSA representative about how GPO would affect her situation specifically.

0 coins

This is really helpful information, thank you! I'm completely new to understanding Social Security rules and had no idea about things like GPO. It sounds like even though she technically qualifies to claim on my record due to our 17-year marriage and her current unmarried status, her teacher's pension could wipe out most or all of those benefits anyway. I'm starting to think she may not have realized this either when she brought it up. The ssa.gov account suggestion is great - I'll definitely set that up to see what my own estimated benefits look like. It's frustrating how complex all these rules are, but I appreciate everyone breaking it down in terms I can understand.

0 coins

I'm dealing with a somewhat similar situation right now. My ex-husband and I were married for 12 years before divorcing in 2018. He remarried in 2020, but I heard through mutual friends that he's now separated and likely heading for divorce. From what I understand based on the responses here, if his second marriage officially ends, I would still be eligible to claim on his record when I reach 62 (I'm 58 now) since our marriage exceeded 10 years and I've remained unmarried. Is that correct? It's honestly frustrating how complicated these rules are. I've been putting off learning about Social Security benefits because it seemed so confusing, but reading this thread has been really helpful in understanding the basics. The GPO issue doesn't apply to me since I work in the private sector, but I can see how that would complicate things significantly for teachers and other government employees. Thanks to everyone sharing their knowledge and experiences - it's much clearer now than trying to navigate the SSA website alone!

0 coins

Yes, that's exactly right! Your eligibility to claim on your ex-husband's record is based on your 12-year marriage (which meets the 10-year requirement) and your current unmarried status. His remarriage and potential second divorce don't affect your eligibility at all - only your own marital status matters when you apply. Since you've remained unmarried since your 2018 divorce, you'll be eligible to file for divorced spouse benefits once you turn 62, regardless of what happens with his current marriage situation. And since you mentioned you work in the private sector, you won't have to worry about GPO reducing your benefits like the original poster's ex-wife might. I'm glad this thread has been helpful! The SSA website can definitely be overwhelming, but once you understand the basic rules, it becomes much clearer. You might want to create that ssa.gov account others mentioned to start tracking your estimated benefits as you get closer to 62.

0 coins

Prev1...522523524525526...836Next