Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

This thread is a perfect example of why this community is so valuable! As someone who works in banking, I see customers panic about unexpected deposits all the time, and Giovanni's methodical approach here was exactly right - don't touch the money, seek official verification, and be aware of potential scams. The W2 correction scenario is actually quite common but most people don't realize it can trigger automatic SSA adjustments. I'm also impressed that the Claimyr service actually worked - we often recommend it to customers struggling with government agency hold times. Thanks to everyone who shared their knowledge and experiences, and especially to Giovanni for the detailed follow-up. This whole discussion will be incredibly helpful for anyone facing similar mysterious deposits!

0 coins

As a newcomer here, I'm amazed by how educational this entire thread has been! I had no clue that W2 corrections could automatically trigger SSA payments, or that there were so many different scenarios that could cause unexpected deposits. The community's response was incredible - covering everything from legitimate explanations to scam warnings to practical solutions. It really shows the value of approaching these situations systematically rather than panicking. I'm definitely going to remember the Claimyr service suggestion for future government agency calls. Thanks to everyone who shared their expertise, and Giovanni for the thorough update - this is exactly the kind of real-world knowledge that makes this community so helpful!

0 coins

As someone new to this community, I'm incredibly impressed by the depth of knowledge and supportiveness shown in this thread! Giovanni's situation really demonstrates how many different factors can lead to unexpected SSA deposits - from W2 corrections to potential scams to survivor benefits. What struck me most was the systematic approach everyone recommended: don't touch the money, verify through official channels, and be aware of fraud attempts. The Claimyr service recommendation seems like a game-changer for dealing with SSA hold times. I'm bookmarking this entire discussion as a reference guide. It's such a relief that everything worked out legitimately with the W2 correction - this whole thread will be invaluable for anyone facing similar mysterious deposits in the future. Thanks to everyone for sharing such practical, real-world insights!

0 coins

As another newcomer, I couldn't agree more! This thread has been an incredible learning experience. What really stands out to me is how the community didn't just offer generic advice but shared specific, actionable insights based on real experiences. The range of possibilities Giovanni faced - from legitimate W2 corrections to potential identity theft - really shows how important it is to get proper verification rather than making assumptions. I'm particularly grateful for the scam awareness tips and the Claimyr service recommendation. It's wonderful that Giovanni took the time to update everyone with the resolution - knowing it was a legitimate adjustment gives everyone peace of mind and creates a valuable knowledge base for future reference. This is exactly the kind of collaborative problem-solving that makes online communities so powerful!

0 coins

After seeing your responses, I want to add: when you call back, specifically request to speak with someone in the SSI department who specializes in childhood disability claims. General representatives sometimes don't have specific training on these cases. For the expedited installment exception (to get the full backpay for medical equipment), you'll need: 1. Form SSA-5002 completed 2. Doctor's letter specifically stating what equipment is needed and why it's urgent 3. Cost estimate/invoice for the equipment 4. Statement explaining the hardship of waiting for installments Keep detailed notes of all conversations including the date, time, representative's name, and what was discussed. This documentation will be invaluable if there are further issues.

0 coins

This is incredibly helpful! I'll get these documents together right away. Our pediatric specialist already told me she'd write whatever letter we need, so I'll ask her to be very specific about the urgency. Thank you so much for this detailed guidance.

0 coins

I'm so sorry you're dealing with this confusion - unfortunately it's way too common with SSA representatives giving incorrect information. Just wanted to add that when you do call back, you might also want to ask about the "presumptive disability" rules that can sometimes apply to children. If your granddaughter's condition qualifies, you might be entitled to benefits going back even further than the application date (up to 3 months prior). Also, regarding the medical equipment - document EVERYTHING about what she needs and why the delays are harmful to her development/health. The more medical documentation you have showing urgency, the stronger your case for getting the full backpay amount upfront rather than in installments. Some conditions qualify for "compassionate allowances" which can expedite the whole process. You're doing an amazing job advocating for her - don't let one misinformed rep discourage you from getting what she's entitled to!

0 coins

Thank you so much for mentioning presumptive disability! I hadn't heard of that before. My granddaughter has cerebral palsy with significant mobility issues, so I wonder if that might qualify. I'll definitely ask about this when I call back. The compassionate allowances thing sounds important too - wish someone had told me about these options months ago! It's frustrating how much you have to learn on your own when you're already stressed about everything else. Really appreciate everyone's help here - this community has been more helpful than the actual SSA office!

0 coins

Just wanted to add another perspective for anyone reading this thread! I'm a former SSA employee (retired in 2020 after 28 years) and I can confirm that divorced spouse benefits are one of the most underutilized benefits in the system. The rules can be confusing, but here are the key points: 1) You must have been married at least 10 years, 2) You must be currently unmarried, 3) Your ex-spouse must be entitled to retirement or disability benefits, and 4) You must be at least 62. The benefit is calculated as up to 50% of your ex's Primary Insurance Amount (PIA), but if you filed early for your own benefits, both will be reduced. SSA will automatically pay you the higher amount. One tip: if you don't have your ex's SSN, having their full name and date of birth is usually sufficient for SSA to locate their record. Also, this benefit is completely independent - your ex will never know you applied, and it won't affect their payment in any way. Good luck to everyone pursuing this!

0 coins

Thank you so much for sharing your insider knowledge! As someone who's just learning about all this, it's incredibly reassuring to hear from a former SSA employee. Your point about not needing the ex's SSN is particularly helpful - I was worried I'd have to somehow track that down. The fact that this process is completely confidential also puts my mind at ease since my divorce wasn't exactly amicable. I really appreciate you taking the time to break down the key requirements so clearly. It's frustrating that these benefits are so underutilized when they could make such a big difference for people like us who started collecting early. Your 28 years of experience definitely shows in how well you explained everything!

0 coins

This thread has been incredibly enlightening! I'm 63 and divorced after 14 years of marriage. I started collecting my own Social Security at 62 due to health issues, and I'm currently receiving about $1,350 monthly. My ex-husband is 65 and just started collecting his benefits this year. Reading through everyone's experiences here, especially Samantha's success story and the detailed advice from Yara (the former SSA employee), I realize I should definitely look into divorced spouse benefits. I had no idea this was even possible! The fact that it's completely confidential and won't affect his payments makes me feel much better about pursuing this. I'm going to gather my divorce papers and call SSA next week. It's amazing how supportive this community is - thank you all for sharing your knowledge and experiences. It gives me hope that I might be able to improve my financial situation too!

0 coins

Welcome Jade! Your situation sounds very similar to many of us here - 14 years of marriage definitely qualifies you, and starting benefits at 62 due to health issues is totally understandable. Based on what I've learned from this thread, you're in a great position to potentially get additional benefits since your ex just started collecting this year. I'd suggest having your divorce decree ready when you call, and don't be surprised if the wait times are long - but it sounds like it could really be worth it! The confidential aspect was a huge relief for me too since my divorce situation was complicated. Keep us posted on how your call with SSA goes - this community has been so helpful for navigating these confusing rules. Fingers crossed you get some good news like several others here have!

0 coins

I'm currently going through the exact same process - turning 67 next month and planning to file for both my own retirement benefits and divorced spouse benefits. After reading all these responses, I'm definitely leaning toward the phone route now, especially after learning about services like Claimyr that can help avoid the long hold times. One thing I wanted to add that might be helpful - I called SSA last week just to ask some preliminary questions, and the representative mentioned that they can actually do a "benefit estimate" over the phone to help you understand what you'd receive from each option before you formally apply. This might be worth doing first so you know whether the divorced spouse benefit would actually increase your monthly payment. Also, regarding the marriage certificate - I was in the same boat and couldn't find mine after 20+ years. I was able to order a certified copy online from the county clerk's office where we got married for about $15, and it arrived in less than a week. Much easier than I expected! Good luck with your application process!

0 coins

This is such great advice! I had no idea they could do a benefit estimate over the phone first - that would definitely help me understand if it's even worth pursuing the divorced spouse benefit. And thank you for the tip about ordering the marriage certificate online! I was dreading having to drive to the county office. Did you end up using Claimyr or just calling SSA directly for your benefit estimate?

0 coins

I'm in a very similar situation - just turned 67 last month and was married to my ex-husband for 15 years. After reading through all these responses, I decided to go with the phone route and it worked out really well! A few things that might help you: 1) I used Claimyr to avoid the hold time - totally worth the small fee! Got connected to an SSA rep in about 20 minutes instead of waiting hours. 2) The rep was able to do a quick benefit estimate right on the call. Turns out my ex's benefit was high enough that I'll get about $200 more per month than just my own benefit alone. 3) They started my application over the phone and gave me a protective filing date, then mailed me forms to complete and return with my documents. This felt much less stressful than trying to do everything online. 4) The rep specifically told me that divorced spouse benefits are one of the most error-prone applications when done online because people often misunderstand the questions or enter dates incorrectly. One tip - even if you don't have your ex's SSN, they can still process your claim. I only had his name and approximate birth year, and they found his record just fine. The whole process took about 45 minutes on the phone and now I'm just waiting for my first payment next month. Much smoother than I expected!

0 coins

This is exactly the kind of detailed experience I was hoping to hear about! Thank you so much for sharing your process. It's really reassuring to know that the phone route worked so well for you, especially with the protective filing date. I'm definitely going to look into Claimyr now - the small fee seems totally worth it to avoid those horrible hold times everyone's mentioned. Quick question - when they mailed you the forms to complete, was it straightforward to figure out what documents you needed to include, or did they give you a clear list during the phone call?

0 coins

Noah Lee

I'm dealing with a similar situation and this thread has been incredibly helpful! I wanted to add one more resource that really helped me understand my options: the Social Security Administration has a retirement estimator tool on their website that can help you project different benefit amounts. What I learned from using it is that you can actually model different claiming scenarios - like taking SSDI now, switching to survivor benefits at 60, or waiting until FRA. It helped me visualize the financial impact of each choice over my expected lifetime. Also, I found that writing down specific questions before calling SSA made a huge difference. Instead of asking "what are my options," I'd ask things like "Can I switch from SSDI to survivor benefits at age 60 even though I'm currently receiving SSDI?" The more specific your questions, the better answers you tend to get. Good luck with your planning - you're asking all the right questions now to maximize your benefits later!

0 coins

This is such great advice about the retirement estimator tool! I had no idea SSA had something like that on their website. I'm definitely going to try modeling different scenarios - it sounds like it would really help me see the long-term impact of each choice. And you're so right about being specific with questions. Every time I've called and asked vague questions, I get confused answers. Thank you for sharing these practical tips!

0 coins

I just wanted to say how incredibly helpful this whole discussion has been! As someone who's been navigating the SSA system for years due to my own disability issues, I can confirm that getting consistent information is like pulling teeth. One thing I'd add that hasn't been mentioned yet - if you're planning to make any major decisions about switching benefits in the future, consider getting a written statement from SSA about your projected benefit amounts. I learned this the hard way when my verbal estimates turned out to be way off from what I actually received. You can request a detailed benefit statement that shows your survivor benefit amount at different ages (60, FRA, etc.) compared to your SSDI/retirement benefit projections. Also, @Aisha Abdullah, since you mentioned your husband never filed for Social Security before he passed, his benefit calculation might be more complex. Make sure any SSA representative you work with understands they need to calculate his "deemed" retirement benefit based on what he would have received at his FRA. This is different from cases where someone was already receiving benefits when they died. The fact that you're thinking about this now at 52 puts you way ahead of most people. You have 8 years to get all the right information and make an informed decision!

0 coins

Prev1...521522523524525...837Next